The hotel is located conveniently right next to the toll. Check-in process is very fast and staff was very helpful in transportating our luggage to our room as there is no elevator from the parking to the lobby - we dropped off everything at the lobby. We visited during the off peak season, so there's lots of parking space. Parking is free for guests. There's a working mini fridge with a kettle to boil hot water. Hotel is also close to shops if you want food. Small breakfast spread, but the options are sufficient for variety. Great stay and will definitely visit here again.

Staffs hospitality. The first staff named Hassan who assisted us upon arrival, had given us an excellent service. The reception was quick.

The variety of food during breakfast is similar to other local hotels but the taste of some of its cuisines are to be further improved.

The staff were accommodating when I requested about parking lot to accommodate my OKU child. We didn't have to wait long. Fast.

The bathroom's floor was slippery. I sprayed water on it and it was soapy. I think it was not properly clean. Apart from this, everything else is good.

Breakfast was good and could be more extensive to include local fare.

We found out that the booking for a room to accommodate three persons only comes with breakfast for two. The local fare at breakfast could be more extensive. Park Avenue does a wider range of local food for breakfast. The bedlinen and pillow cases were smelly during our first night stay.

the lobby staff especially the staff in the dining are very friendly and very helpful . they make the guest feel like they’re in the 5 star hotel. the food is also so nice and delicious, praise to the chef and the staff. parking is easy and safe. will be back again.

there’s no gym or sauna or steam room and the entertainment area is closed. too bad

Room is spacious. Bed is comfortable. Staff are polite and helpful and friendly

Stayed for 8 nights and the room wasn’t cleaned even once. Except for making the bed.

Best hotel in Sungai Petani. We got the valet parking for three days, thanks for the uncle at the entrance who is kind enough to let us.

The cleanliness in the room need serious improvement. it used to be much cleaner but now seems dusty in many areas.

The stay was very comfortable, friendly staff and the breakfast was good.

Got insects crawling on the carpet and also ants. Pleqse let the guest add on extra beds the space in the room is big enough for an extra bed. This is a big matter for family with odd no. 😊🤣

spacious clean room with comfortable bed.

Nothing much, except the iron, the wire could be seen and would have been dangerous if touched. We mentioned it to the receptionist.

The beds were amazing! The room was clean. The people at the front desk were helpful and friendly. The breakfast buffet was very nice as well.

Would have preferred a room with 1 bed, not the 2 twins we ended up with.