This property was absolutely amazing. The service from start to finish was outstanding. The property is clean, comfortable and surrounded by lush green. The grounds are stunning with all the beautiful flowers and very well maintained. Compared to a regular hotel, you can go for a little stroll outside around the grounds. It is extremely peaceful and all you can hear are the birds, a true gem in the region. The room was very spacious and had a lovely bathroom and balcony with an amazing view. The wifi was very quick. The restaurant was light and super clean and the food was absolutely phenomenal, they have a choice of local cuisine and international. All the food we had was outstanding and fresh. They always give complementary water. I have a severe allergy to gluten (celiac disease) As soon as I entered the restaurant, the chef came straight over and made food especially for me that was safe. I would like to extend a special recognition and thanks to Vidya and all the staff at the restaurant for going above and beyond to ensure that all our needs were met, and with many extra special touches they added for us. I would also like to extend a special recognition and thanks to Sveta at reception for ensuring we had a comfortable stay and giving us a beautiful room. She was very helpful in helping organise transport etc.. This resort has little reviews as it is a new property! I would highly recommend staying here. It was by far the best place we stayed in in Kerala. An absolute Gem and exceeded our expectations. We would definitely go back.

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Dear Scenic Hotel Munnar Team, I hope this message finds you all well. My heartfelt thanks to your entire team for the truly exceptional hospitality we experienced during our recent stay. Our visit was made even more memorable as we were celebrating a very special occasion, and every detail of your care and service contributed to making it unforgettable. A special mention goes to Sweta and Vidya, whose warm and personalized efforts stood out. Their attention to detail, genuine care, and thoughtfulness elevated our experience to another level. They went above and beyond to ensure we felt celebrated and cared for, which we deeply appreciate. I would also like to extend my gratitude to Kiran and Mohit for their incredible support and professionalism. Their efforts ensured our stay was seamless and stress-free, and they always greeted us with a smile and a willingness to assist. The entire team at Scenic Hotel truly embodies the spirit of hospitality. From the beautifully maintained property to the excellent dining experiences and thoughtful gestures, everything exceeded our expectations. Thank you once again for making our special day so extraordinary. We will always cherish these memories and look forward to visiting Scenic Hotel Munnar again in the future. Warm regards, KM

The property is new and modern with gorgeous rooms, high quality amenities, a beautiful pool and luscious gardens. The restaurant staff were superb and the food served was delicious. After 3 weeks of travelling in India, I finally had a real, flaky croissant at Scenic! Special thanks to Sweta for the upgrade to my parents room. Much appreciated.

The buggy service needs to be much better organised. Out of the 4 times we ordered the service, we only got it twice and ended up walking the rest of the time...which was not ideal for my elderly parents. Some maintenance and appliance checks need to be done e.g. the drainage in the shower in Room 126 was not functioning well...I had to stand in a pool of water while showering. Similarly, the kettle in Room 128 was not working and had to be replaced. For a Taj hotel, I was disappointed that the rooms had creamer instead of actual milk.

Staff were very kind, got an upgrade to the top level bungalow with a large plunge pool. Food was great, grounds of the resort are beautifully designed and maintained. Bed was soft and comfortable. Would recommend to anyone and everyone to stay.

Room was a little dusty but this appears to be due to the fact that they don’t vacuum. Rather they use a dry mop, which is fine. Additionally, it’s surrounded by (beautiful) rain forest so a little dust is totally understandable.

The setting was perfect and the room with plunge pool was lovely. The restaurant was nice and the staff were great

The swimming pool and property plunge pool need to be a little warmer. Also they need to better respond to requests for drinks by the pool or on the terrace. When by the pool service took 1 hour for some soft drinks.

All facilities are excellent

There was no facility to place the soap in the bathroom in one of the two rooms we stayed. Every day I reminded the staff to fit one. They did not bother and they knew this problem existed for a long. They pass my request as it is a design issue. It makes no sense to me if it is an admin problem or a design problem. I did not like this aspect.

The property itself is brilliantly maintained. The staff will go that extra mile to exceed ones expectations. Truly a memorable vacation it was. I cant say enough of the food, everything we had was too good.

They should cover the sitting area in the balcony. Otherwise theres nothing to not like.

The room was amazing great size comfy bed and view from balcony amazing

The hotel is new and doesn’t have licence so we were unable to have a beer off wine with dinner

Every aspect of our visit met our expectations. The design of the resort, the rooms, the gardens, the food and staff: all marvellous. A special mention for the activities manager, Mr Palani.

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I loved everything. Even the wifi was fast enough to attend video conferences. The food was great. Everyone was super nice and helpful.

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