Everything was far beyond our expectations - the breakfast and dinners were both incredible. The staff couldn't have been friendlier and more accommodating. The facilities are just gorgeous, and the room is spacious and luxurious. Every detail has been thought out with the guest in mind and with the intention of providing guests with the most incredible and relaxing stay.

Everything was perfect! The only thing I would have added would have been entertainment/ show for Saturday night. It happens every other night of the week (I know post-Shabbat may be difficult).

Great hotel! The food is delicious, the staff are very nice, Hotel facilities are clean. There is heated pool and jacuzzi till 8PM, they had wine tastes as well. Great view and 15 min from Jerusalem if you want to go out at night.

The price... Too much which make it a "one time" visit unfortunately...

Upon arrival the staff at Cramim was there for us. We arrived when it was raining and they made sure to get our luggage. Check in was quick, and then we immediately went to the spa to schedule a massage. The hotel room was beautiful and spacious. We stayed there for hours just relaxing while looking at the mountains. The spa was really nice, but the food was the highlight. The breakfast and dinner were excellent.

breakfast and dinner were excellent self service high quality food with enough choses for everyone. not rushed in and out. 3 swimming pools 2 outdoor but closed until beginning of april with good gymand activities an indoor pool is 20 metres able to walk outside grounds

not all fascillities are available until beginning of april slightly isolated if want city life at night unless have a car

The service was great. The staff were extremely friendly.

No one mentioned that there is a pillow menu. Not even during check-in. In addition, they also didn't mention that you can request water and milk bottles to be sent to the room free of charge.

Stunning views , extremely relaxing , amazing food! Hamam , pools, jacuzzis and sauna were incredible. Plenty of shade and pool seating .

Honestly it was amazing - if I had to nitpick-Shower pressure in our room was very weak, walls are thin in terms of hearing our adjacent room had the tv blasting.

The room was nice, the bath was amazing There are 3 different pools, Hammam, gym and yoga lessons. You can enjoy wine instruction and many other activities in the hotel

The shampoo, conditioner and soap were in very tiny bottles. I think you should consider change this method to a dispenser

We stayed for one night, our room was perfect and clean, smell is very good, everything was so beautiful! I enjoyed the pool, the sauna, outdoors exterior is really nice and quiet! Feel so relaxed and definite want to go back for more! I think it is the best hotel in Israel because of the service and the whole look of the hotel and exterior. Just excellent! Stuff speaking Hebrew and English Also the best breakfast is here, just something fantastic!

Liked everything!

close to Jerusalem. Beautiful indoor pool. Spa and pool area very clean. Massages were adequate but had better in Israel. Very nice cuisine for dinner and breakfast. Service in the dining room was excellent. Interesting dishes and wonderful deserts. Compliments to the chefs. Check in and out always a little difficult there. It’s on a mountain and you have to go uphill with the bags and to your car. Bellmen are overwhelmed at check in and checkout times. This time we moved our bags out ourselves. Tough but faster.

Amazing location, view and territory, location is one of the best in Israel

As with any Israeli chain, the staff is slow and relaxed, don't expect a high level of service.