The hotel is convenient, with plenty of parking space. The bed was comfortable, and the room was big with a great view over the Jerusalem mountains. The staff was very nice and professional. There are many facilities, and the hotel is affordable

The hotel would benefit from renovation as its age is starting to show. I was particularly surprised by the absence of an iron in the room. When directed to the ironing room, I found the iron to be broken and of very low quality. The hotel that provides a single ironing room for all guests must ensure that the iron is functional, clean, and high-quality. Additionally, the hotel has only one vending machine for water bottles. Unfortunately, it was out of order during our stay, leaving us unable to purchase water overnight.

The bedroom was great and beds comfortable The bath and shower was OK too. The breakfast was top stuff massive bar with hot cold sweet salty anything you wish for and more! The shul was a great bonus! Loved the gift shop in the lobby! Reception was friendly and helpful! Would definitely recommend

The indoor pool and sauna's were very very old and towels you get there are small thin and sad looking. The whole spa area needs a revamp asap...

Great location, not in the center but close to the light train. The room was very spacious and comfortable. The staff was very helpful. The breakfast was varied, fresh, and tasty, with everything served in abundance. Free parking is available on a first-come, first-served basis, and fortunately, we always found a spot easily.

All was great, The indoor pool was not heated as I expected.

Very nice welcome at the reception by Ruty who also informed us and took care of free entry at museums etc…Also by the manager David who even gave us his number in case we need anything and water and baklava in our room at our arrival. Very big swimming pools (outside and indoor) and a lot of space around. Very nice breakfast.

The smell of the bed linen. It was exchanged when I asked for. Please do something to avoid the loud smashing of the doors.

Very close to friend I came to visit. And, not too far from my family, also. Easy travel by light rail to town center from hotel (2 stops by light rail).

No complimentary coffee and tea in room - I had to go downstairs to the dining room or lobby restaurant for my caffeine drinks.

Hotel was very good. Comfortable rooms, great pool and great food

The hotel was overcrowded. It took 40 min of standing in line to get to reception and get our rooms. Dining was overcrowded, and noise, food was plenty and good, but the overall experience was not pleasant. Using the elevator was a slow wait as to many people were trying to use them simultaneously.

the breakfast is not the standard you expect from Ramada....sad the windows are very old and not noise cancelling

The hotel has a lovely vibe . Like I'm somewhere important. The amenities are all there and the staff is eager to help In any way.it really was a an amazing stay

The breakfast could see more color and a more vibrant menu - the food was bland and simple But the in house restaurant has amazing food So it goes to ask why is the restaurant chef better than the hotel's?

The service was outstanding and was amazing especially the service we received from Hatem in the restaurant by breakfast exceeded all our expectations. Will definitely be back

Great location, fair price with breakfast included

Was generally clean but the table had some leftovers on it when checked in and the TV remote control didn’t work. We asked the staff several times for a replacement for the remote control but they never gave us one.