the location is great- very close to 'mahne Yehuda' market and city center clean rooms and highly clean sheets. bottle of water and soft drinks on behalf of the hotel. coffee machine and tea in the rooms we were a family of 5 and we all loved the breakfast. there is also a happy hour in the afternoon which was a cool The staff is super nice and supports all our Qs and needs

parking - the parking lots in the area are expensive and there is almost no parking in the street (limited to Jerusalem residents only)- the hotel should make some deal for the guests in one of the close parking lots Carpet in the room- I would prefer no carpet as I have allergies but it was not a big deal

perfect location. nice staff. comfortrable bed.

There was a technical problem with the air conditioner, and we had to wait until the technicians check the problem and finally solved it after 12 hours. meanwhile they provided heat spreader that help but didn't cover well the whole room. We were expecting some kind of solution other than wait 12 hours but actually no one offered anything neither any kind of compansation on the discomfort which was a bit suprising.

Everything was perfect! Amazing location, cozy hotel with a beautiful garden in the heart of the city. But the most wonderful surprise was the complimentary light meals the hotel offered during the evening (from 5 pm till 7 pm). I loved it so much!

The only slight downside was the absence of Shabbat breakfast in the hotel.

The front desk staff was tremendously helpful and kind. We also had two rooms that were at the end of the hallway (and we could close the hallway door so it felt like a suite). The wine and appetizers each night (happy hour) were awesome as we spent our days on our feet, so having a glass and playing chess became a nightly activity before dinner.

We came to Jerusalem from Tel Aviv (where we stayed at the Fabric Hotel which is a sister hotel to Bezalel). The breakfasts at Fabric were AMAZING - so it was a bit of a let down for breakfast at Bezalel - but understandable since it was not a restaurant). The rooms were very small which was fine, however the AC could only be controlled by the building for all rooms (so we were told) so if you wanted it cooler or warmer, they had to do it for the entire building, which seemed wonky

Everything! The people are so nice and welcoming and kind. The rooms are clean and fresh and have good closets space even though they are tiny.

There is a rigidity to the staff in terms of sticking to the rules, but I think it’s a cultural difference. They are really lovely people.

Location was excellent! Very convenient. Breakfast was very good. Enjoyed reading pamphlet about the fascinating art installations in the hotel. Lovely roof deck.

The rooms were indeed small with not a lot of maneuvering space left over with two very large suitcases. (We expected this and it was not a surprise.)

Breakfast was very tasty with efficient and helpful pleasant staff. Happy hour from 5-7PM is a nice touch. Bottled water supplied in the room with Soda Coke and Sprite chilled in the mini bar at no extra cost.

Found one article of litter in the bedroom under the curtain.

The first room we were assigned to was outrageously bad. Could not fit two adult travelers with suitcases. Staff remedied the situation but the bad impression remained. Breakfast was good. Location was excellent. Price was very high.staff was excellent and helpful.

Room size, building is outdated.

I needed a place to stay last minute and I was so lucky to stay here. I've been to Atlas hotel in Tel Aviv before and my family has been staying there for years and years. This hotel in Jerusalem is just the same: quaint, perfect location and very individualized and family-like atmosphere and support from all of the staff.

My room never really cooled down and was a little noisy but that is what you get for a downtown hotel. Truly, no complaints!

Good size room, with very good ensuite, massive TV on a gimble that in my room, looked like it could fall off any second and made getting down 1 side of the bed a bit of a squeeze. Curtains had to be kept closed as sun would stream in plus not the best of views (through very dirty windows) of adjacent buildings plus the larger window was the head of the bed against the permanently closed curtains (had end/corner room 2nd floor). Higher rooms would be better. Roof terrace looked good but was closed when I was staying. Pleasant ground floor area with nice comfy sofas with a nice friendly buzz/feel. Nice street café style seating area outside but lacking any regular coffee/drink service (Mid-March so not high season). Reception is in a choke point just inside the entrance door so can get busy if there are multiple check in/departures but all staff I met super helpful & engaging. Pick up & drop off is on a one-way street so not the easiest but there is a slip road next to hotel which offers some stopping options but will get busy. This one-way road looks like it's going to get busier as there is a very elegant new building / office about to open opposite the front of the hotel which will increase the local footfall. With plenty of restaurants close as well as one of the best/only shopping mall close too, this area is on the up. Plenty of older more traditional and contemporary restaurant choices within 2-3 min walk as hotel doesn't provide meals other than breakfast.

Lack of food & beaverages outside breakfast.