I really liked the location. We’ve got a really nice room and it was the on 6th floor which is always a plus for me. We needed a place to spend the night before an important day and I’m glad we chose this. Staff was very very nice

Only two things- the breakfast that was offered was underwhelming, specifically the hot foods selection. I wish there were more sweet options. We felt like we needed to go eat breakfast somewhere else. Also, the window in our room wasn’t very clean, so it was a little hard to see the view. Other than that, great place

The hotel building appears brand new. It i spossible that the owners have taken it over form Wyndham and are upgrading it. The inside decor is oldish, and dated but acceptable. It has a nice boutiq style entrance. The breakfast in included or ours was. It has an excellent spread and choice of hot and cold options. We really enjoyed our breakfast. The wi-fi worked v well and the shower was very strong and hot. Bed and sleep quality was good although they used to do some vacuum cleaning at 11 pm each night.

It does not have provide a kettle in the room but there is hot tea/coffee available 24/7 in the lobby. The carpets are dated all round, but are ok. The lighting in the lobby areas and on floors is also quite dark. The hotel does not provide dinner as such but we knew that. I am only mentioning it in this section. It is a good 15-20 min walk to any restaurants but it is not a strenuous walk. We did not go to the restaurant right opposite. Go to Deju Bu, and Shanti that is nearby, we really enjoyed both. the hotel has an amazing roof top area, see the photos added. But when we were there there was no bar or any facilities. It was just left there.

The staff particularly Shalom and Shereen were outstanding in help. The breakfast variety of food was amazing One of the best locations in Jerusalem, walking distance to the Old City as well as the Jaffa centre. Public bus transport outside the door of the hotel, the light rail approximately 300m away.

The hotel is nice and well-located, with a great breakfast. The service provided by the receptionist, Alladin, is exceptional. He is very polite and attentive, taking care of us throughout our stay and making our experience exceptional. He went above and beyond by helping us arrange a taxi upon our arrival and providing us with valuable support for our tours in Jerusalem.

The cleanliness could be better. Except for Alladin, the other attendants are rude and don't seem to be eager to help you. The girl at the front desk acts like she's doing you a favor with her service.

The breakfast was definitely the highlight of our stay, rich variety of foods and very nice presentation. The staff were friendly and helpful. Location is great, walkable distance from the old city.

Unfortunately both of the nights that we stayed there, there was a fire alarm in the middle of the night. You need to get down to the lobby by stairs for them to tell you that it is false alarm.

Good location, 15 minutes away from the Old town and close to numerous restaurants, there's a nice park just a few feet away. Hotel has just changed allegiance from Tryp/Wyndham to Jacob hotels, a lot of stuff in the room was still branded 'Tryp'. Very kind and helpful lady at the reception, who provided early check-in for us even though it was Shabat. Truly excellent breakfast. Room was comfortable enough. Hotel has a secure parking (50 ILS per day) which is a great convenience, but the lots are limited

Bathroom is separated from bedroom by a simple glass wall and door, which fail to filter noise. Turning on bathroom lights at night illuminates the whole room.

-Excellent breakfast , a lot of choice and very good -The possibility to have coffee or other free beverages in the room next to the reception -Nice bathroom design ( except for the door) -The 2 gentlemen I interacted with at the reception were pleasant

-The bathroom door which is in glass and doesn't actually closes so every sound is heard. I travelled alone so I didn't care, but I could never use such a bathroom with a boyfriend/husband -The breakfast employees were extremely loud whic is annoying, especially in the morning -It was cold in the room even if I tried to put the air conditioning at 30 degrees

We really liked the rooftop view, the gym, the huge variety at the breakfast buffet, the staff at the reception and breakfast, the free coffee and cookies 24/7 and the general placement of the hotel in the city.

Our room and the furniture in it was a little bit worn out, especially the bathroom. It requires a small renovation, because when you are trying to take a shower, it causes a flood. The last day a bit of the plaster rained on me in the shower.

Initial thoughts were mostly negative, however the place grew on me over the week that I stayed. On-site parking was provided for free, which was an unexpected bonus. Location is very central. Walk-in shower was excellent - hot and super pressure. Well stocked breakfast (with croissants over the first few days). 24 hr coffee machine was great and hotel provided mini-snacks throughout the day. Most of the staff are really friendly. Special shout-out to Shalom!

The décor is dated and lighting is poor. The rugs are in desperate need of replacement. The weather was stormy and the windows allowed in wind noise and rain occasionally came into the room. TV didn't work. Rooms are fairly small.

Breakfast was amazing with an assortment of fruit, eggs, breads, etc. Shabbot meal was so good. There waiters were very attentive and helpful. The cleaning girls were very respectful of my privacy. Reception area was helpful with arraigning private travel and suggestions of sites to visit.

Room was small, picture seemed to show larger room when I booked. It was okay for one person but two not so good!