Loved the location and the handiness. The tram was just across the way from the hotel and bus stop just outside the hotel. Perfect location if you where going to an event in the arena or stadium. It was good that breakfast and city tax was included in the price. Pizzas where also amazing

Very disappointed in the fact there was 3 guests and I had to book 2 rooms but on arrival when we got to our room there was a double bed and a single bed in our room when I questioned this I was told they only book double rooms.

The hotel is very close to Groupama stadium and LDLC arena, this is the perfect location for staying there after the event. Very comfortable bed and black out curtains guarantee a good sleep! Tram station is just 1 min walk from the hotel that makes it very easy to reach Lyon center.

Please note that the area around hotel looks very empty when there are no events, although there are still a few bars and even a McDonalds in walking distance from the hotel. Also, please note that you cannot call a taxi (Bolt) to meet you in front of the hotel, you have to walk a bit.

I came for a concert at the LDLC and the hotel is literally so close. The staff were so kind and friendly. Another thing I like is that when the hotel restaurant is closed you can still get a pizza in the middle of the night doesn’t matter what time.

There was nothing wrong with the hotel, I will say that there wasn’t any shops to go to with in walking distance. There was a restaurant and a McDonald around the corner from the hotel with is great, but would of like to but a bag of crisps or some biscuits

Met our needs and expectations. We chose the hotel for it's location as we were there to watch Depeche Mode. The hotel was fully aware and focused on who their clientele were that night and delivered on every need and more. Food was good and the room was comfortable. It was a bit pricy but considering the benefits of the location and the the fact that there was a major event at the stadium that night, it was to be expected.

I had arranged for a delivery to the hotel that arrived after I had checked out. The hotel had promised to either they send the delivery back or look into sending it on to me in Cape Town. I received a notification that the parcel was delivered, but never heard back from the hotel.

Location and even though there was a slight language barrier with staff all turned out ok

The booking communication prior to stay as I said pay at property but they took it months earlier plus was unaware of a pending charge for potential damages or 1st night cancellation I still don’t really know hope that goes back into my account like they said also tourist tax was only mentioned a day before I arrived but no problem just should be all better in writing to the customer/guest

The location was more than perfect for us as we went for a Taylor Swift concert in the stadium that is besides the hotel. The vibe of the hotel for the convert was super nice. They really did a good job to receive the Swifties guests, from the music playing in the reception and restaurant to the lovely gifts ( for kids and parents). The staff was so helpful with everything.

Nothing. Everything was perfect.

Everything is nice and exceeded expectation. Delicate facilities and comfortable bed and sofa. Bathroom is clean and tidy. Though one thing upset me, but I think this might be the common problem of Lyon as a Southern city. Where at the first night a large bug enter my room through the air pipe when I am about to sleep.

the hotel is very nice, has all the facility required to spend some relaxing time and just have to walk 2 mins to the stadium. the staff was ABSOLUTELY FANTASTIC, always helpful, nice, feeling like home. Breakfast is great and we also had lunch at the restaurant which was very testy (try the ravioles)

as it was the RWC the price was very high, but it was the same everywhere we went for the Games so nothing different

Location next to the Olympic Stadium, restaurants, grocery

rooms don't have a fridge or microwave which is inconvenient for family. Restaurant food is average at best. Seems like mostly store bought / prepackaged.

Very efficient communication prior to arriving to arrange everything. Easy entrance to the property and worry free parking. All staff were highly professional and helpful. Made you feel welcome from the moment you arrive until check out

The ventilation shut off in the room in the middle of the night, making sleeping uncomfortable. To their credit, the staff said we should have called the front desk even at 4:00 am.