We loved the comfort of the bedroom as well as the breakfast, which offers plenty of different options from typical chinese to more "western" dishes (like eggs and bacon or croissants). The hotel crew was lovely, most of them don't speak english, but they are always ready to help with google translate or similar apps.

booked a room with window on web. Disappointed that I was asked to upgrade it with additional 288 RMB to have a window room for 3 nights stay. I didn't take their offer. Noisy from 6am in the morning. I was given a room close to the reception and heard catering service cart pushing around, luggage bumping and shouts from the visitors along the corridor.

Good location. Near Shenzhen metro station and walking distance to malls and eateries Very nice decor Staff are friendly and helpful

The inner window rooms don’t have an external window. I was upgraded to a room with external windows after staying for 2 nights in a inner window room

The breakfast was great! Lots of healthy options! Frank was super helpful all week!

I didn't get a room with a view, but whenever we went outside there were special restaurants and other establishments all around us.

Good location. Very close to Shenzhen metro station Nice decor Staff are friendly and helpful Given an upgrade to room with outer window from room with inner window

Everything was good

Well located modern hotel. The hotel is all on a single floor with good facilities. The rooms were big with comfy beds. Staff are friendly although don’t speak much English

Atmosphere, ambiance, gym, free laundry

Location was slightly hard to find via car

Unique interior, not your standard chain hotel. Location also pretty good.

Comfortable bed

Toilet not good; room with no windows; staff not speaking English; location not in the heart of CBD

I checked-in at around 8.30 pm, the room was not ready. I was told the room would be prepared in 30 minutes, so I went out for dinner and once back I was assigned a room with a very bad smell coming out of the toilet. I informed the manager that admitted the problem but there was no other room available, it was too late to change hotel and I had to sleep there one night before having the room changed. The staff apologized but no solutions were offered or any kind of compensation. I don't write reviews but this had to be recorded.