The meals provided were excellent and consistently enjoyable. However, access to water should be complimentary, as it is a basic necessity.

Access to free drinking water should be provided in establishments such as restaurants, spas, and sports centers, as it is a fundamental necessity and contributes to the comfort and well-being of guests.

Excellent location and facilities. Closest hotel to Aguilla beach

I find it disgraceful that the staff constantly addressed me in German (which I am not). They should ALWAYS address a person in their own language and if the person then identifies that they don’t speak that language then they switch

Enjoy the piano music during meal

We left really early in the morning for the airport. We appreciate that we can get breakfast in that early hour. We would recommend to serve something easy to take away like egg, pastry, banana and apple

This is an unbelievable hotel! Stunning, very clean, restaurant food very good, 2 mins to a beautiful beach, easy to reach other parts of the town…this one has it all! I loved my stay there and would definitely return.

The only thing I don’t like is that there are no tea/coffee facilities in the room, but given there is plenty of opportunity in the hotel to get tea and coffee, it’s not such a big problem

Free upgrade to suite which was stunning Staff were excellent

Buffet dinner was disappointing Spa was cold

The location of the hotel is perfect, nearly ideal. The hotel was very clean and the rooms were nice looking and comfy. The manager of the hotel and staff was very nice and welcoming. The Bar Staff Was also very kind and helpfull. The hotel was quiet, which was good for the family stay. Perfect stay for families with children. I will definitely be back.

I would like the rooms to be equipped with tea/ cofee making facilities, especially as during dinner time this is not offered and you have to pay extra for any drinks ( this includes tea, Coffee and water). The room also lacked iron and ironing board and for a long stay this would be a necessary equipment in the room.

The corner suite is fantastic

Food

The hotel has a great location, the nearest to the beach. The view from my room was amazing. The hotel staff from the director to the maid are very nice, they doing really everything that you enjoy your holiday. They asking how are you doing, and if they can help you with something. I was there alone, but I have never felt myself lonely. That was a very great hotel and holiday.

Nothing

Enjoyed the outside pool area and cleanliness of the place.

Overall was good. Did not like the pillows offered in the rooms as were too flyers and long for the bed

Beautiful newly renovated hotel, we were pleasantly surprised with amazing room, food, spa and very kind staff. For example Miguel Ángel from restaurant or Hilda from spa, both very kind and professional. Receptionists were great too. The concert from Ruben on Thursday was amazing! We’ll definitely come back :)