Amazing stuff and very friendly, the hotel is amazing also and very luxury, its designed by Japanese designer, very nice hotel for relaxing. And last thing the house keeping is really nice and they work as a team they clean every thing in less than half hour !

2 thing i suggest they do, they need smart TV and they need AC in the room because if u go in summer its really hard to sleep but in winter i think it will be a good experience!

The room was a good size, very conformable, all amenities worked well and was relaxing. The quality of the toiletries was good, the shower was excellent. The breakfast had plenty of choice, although the room itself might be crowded in peak periods. The spa was well equipped, good service and clean. the staff were very helpful and friendly and went out of their way to make the stay comfortable, especially the concierge service was excellent and really helped us in securing medication that we needed from a pharmacy 30 mins away.

The towels in the rooms could be of better quality and plusher. Some of them were run down. Some of the couches in the rooms need to be upgraded as they look run down.

This was our second visit to the Chedi at Andermatt and it was as special as the first visit. The room was perfectly appointed. The selection of food available for breakfast is one of the best breakfast i have had.

Extra charge for parking

- the pinnacle of luxury - staff are professional - the room was extraordinary - breakfast was very good - location is grand in the middle of mountains - sound system is incredible in the room - lobby is fancy - free mini bar is a plus - the overall style of the hotel is unbeatable

nothing

Everything was perfect, the rooms are clean, many variety of breakfasts, and the SPA is up normal. Looking forward of my next time visit. Thanks.

Every single thing was perfect!

The fact that I couldn’t live there

Everything was perfect, from the room to the spa

Na

Everything is epic, fantastic blend of Swiss modern architecture with a zen twist

Can’t fault it

Truly Unforgettable Stay at The Chedi From the moment we arrived at The Chedi, we knew we were in for something special. The seamless blend of elegance, tranquility, and impeccable service made this one of the most memorable hotel experiences we’ve ever had. The design of the hotel is simply breathtaking—sophisticated yet warm, with a perfect balance of contemporary luxury and cultural charm. Every corner of the property is meticulously curated, from the serene water features to the carefully selected decor that exudes understated opulence. Our room was an absolute sanctuary. Spacious, beautifully appointed, and with a view that took our breath away, it felt like stepping into a dream. The plush bedding, high-end amenities, and thoughtful touches—like a personalized welcome treat—made us feel truly pampered. The dining experience at The Chedi was nothing short of exceptional. Each meal was a culinary masterpiece, blending local flavors with international finesse. Whether it was a lavish breakfast spread, a poolside lunch, or an exquisite fine-dining experience, every bite was a delight. Speaking of the pool, it was a highlight of our stay. Whether lounging by the iconic long pool, enjoying a refreshing swim, or simply soaking in the serene atmosphere, it was pure bliss. The spa experience was equally divine—a perfect retreat for relaxation, with treatments that left us feeling completely rejuvenated. But what truly sets The Chedi apart is its staff. Every interaction was warm, professional, and genuinely caring. They anticipated our needs before we even had to ask, going above and beyond to ensure our stay was flawless. Leaving The Chedi was the hardest part of our trip, but we know we’ll be back. If you’re looking for a luxurious escape that combines elegance, world-class service, and an atmosphere of pure serenity, The Chedi is an absolute must.

Nothing

Absolutely stunning property and great location. All of the facilities at the hotel including the spa were extremely outstanding. The staff is very friendly and always on point and extremely welcoming. The food at the Japanese restaurant was one of the best sushi we have ever had. The rooms are absolutely exquisite and very well maintained . The selection at the breakfast restaurant is also very good.