The facility is located in the middle of so many eating choices and is easy to find. The area is busy. I was greeted by a staff member at check in who was efficient and pleasant. The facility was clean and our room was very spacious. Shower gel, shampoo, conditioner and even lotion were provided. Breakfast was okay. There were continental choices and plenty of seating in the dining area. Very comfortable stay

the location was fine, the breakfast was hot and fully stocked, fruit was fresh. great staff service during check-in at night and check-out in the morning! The parking lot of the hotel was well lit at night.

The bathrooms in the lobby weren't cleaned in the morning, but the staff was present to clean them. The juice machine wasn't in service during breakfast, there weren't tubs in the rooms we stayed in. It was hard to get to the hotel at night from I-20 because of the winding backroads.

The staff, the breakfast, the location, the overall facility.

We requested a handicapped accessible room, but the only thing that was different from a "regular " room was one grab bar in the tub/shower. Also, the commode (toilet) was the lowest one I have ever seen, and very difficult to stand up from. There was remodeling being done, and the room I thought we had reserved wasn't available. So we got something less than what we wanted and expected.

Comfortable bed and very spacious room also the free breakfast was very good and plenty of food.

Our room had ants but we bought some ant spray and killed them. The front desk clerk offered to move us to another room but I had just came back from having surgery and didn’t want the hassle of moving our stuff.

Breakfast was good and varied. The location was a little weird. Access either through a strip mall parking lot or what seemed to be the entrance to a subdivision.

Bed could have been a little softer. Three days with breakfast and no bacon!

Free WiFi and the exercise rooms were very nice benefits of staying at the hotel. Staff was very friendly and happy to help with any issues.

The TV guide was a little confusing but manageable. The breakfast was somewhat lacking. Few options for proteins, and I could not find any hot sauce to go with the hard-boiled eggs.

I forgot my charge cord for my blood pressure cuff and the front desk was nice enough to have it shipped over night to me. The room was very quiet.

The bed was not comfortable and we did not have soap in our shower. Also the breakfast was not good.

The breakfast selection was fairly standard for this type of property but the buffet and eating area was kept quite tidy. We rented a King suite which was very roomy and made our 5 night stay quite comfortable for 2 people. There were also a good selection of restaurants and shopping in this suburb of Birmingham.

The room rate was on the high side for this location some 14 miles from downtown Birmingham. The purpose of our visit was to attend the World Games in which the sporting venues were generally 'in town', so a bit of driving through traffic every day. Although this location was my choice...

Clean and pleasant environment.

Breakfast options were not great including coffee. There was one staff member behind the desk that needs some customer service training. All the others were most helpful and friendly.

Liked the staff, the room, the bathroom, the breakfasts.

The door was askew and made a loud rubbing noise when opened or closed. The thermostat had to be set at 78 to get any heat at night. The room needs a recliner not just a chair.