Beautiful property with well kept gardens and a lake that attracted a great variety of birds. Room was spacious with comfortable beds.

At arrival we were promised a free tasting at their cellar door, noting 3.30pm cut off to start and 4:30pm finishing time. We settled into our room and came back just before 3:30pm. However, we were denied the tasting because, allegedly, it was too late. We were given a glass of wine for our troubles, but it was not the same as a full tasting. Not the end of the world, but a little disappointing. Better communication between the cellar door and front desk would help with the experience.

Loved the room, it was nice and spacious and felt like a mini house with a "front" and "back" door lol, and had a nice big comfy bed. The grounds were lovely, with all the rooms having a porch/veranda area with seats overlooking the pool and bbq area. Liked the fact you could park your car just outside your room. The whole resort feel of the venue with the long driveways, the lake, the cellar door and restaurant, made us feel like we were further away from home than the 45mins we were. We were only there 2 nights for a friends wedding, but would have like to have stayed longer and utilised the bike hire option available for exploring McLaren Vale more.

Wasn't much we didn't like, and it's really minor - however, felt that the tea, coffee, and sugar supplies were a bit low, and there could definitely have been more milk provided (and it was a little awkward having to pour into the coffee cups from the straw!)

Serafino’s is in a great location close to the main township, set in beautiful gardens with a lake. The rooms are large and beds are very comfortable, they also have adequate plates, knives and forks etc which is unusual in a motel room, usually 2 cups 2 teaspoons and that’s it. Nice minibar and tea & coffee machine. Pool is lovely set in the midst of lawns. Had a great time.

Pool area was quite messy with people leaving supplied towels around rather than putting them in the appropriate baskets however it wasn’t tidied up by staff overnight.

The location was perfect for the wedding we were attending nearby. The setting is beautiful and the property is actually quite extensive. Loved seeing the ducks around the lake. My partner took advantage of the complimentary wine tasting in the cellar door and enjoyed the Shiraz, port and grenache. The room was spacious and the bed comfortable. The accommodation is definitely in need of an update, the decor and bathroom are looking tired and dated. Everything was functioning though. Would've been nice to have had a full size ironing board in the room - not easy ironing on a quarter size table top board... Staff were friendly and we were able to have our room early which helped enormously.

The decor and bathroom were dated.

Enjoyed the green environment- lots of trees and birds Location is great, with walking distance to town Comfortable bed and hot water showers Excellent degustation menu in restaurant All members of staff we encountered were exceptionally/outstandingly helpful and pleasant

Rooms are beginning to look a little dated (Really not a problem) Sparkling water at the restaurant was charged at $10 per 750ml bottle- this is really over expensive and we were not given the price when responding to the question would you like still or sparkling water. Lots of restaurants provide this free of charge- fizzed on site form tap water. We were given bottled water from Italy (environmentally a VERY poor option)

Room was great with plenty of space. Bed was okay. Plenty of powerpoints although some were not able to be used due to a rail running below them only allowing plugs that went straight in. Items like power packs which connect through the bottom of the pack couldn't be used due to interference with the rail. There were enough elsewhere to use though.

There was no microwave which would have been handy. There was also only a small amount of space in the fridge due to the provsion of wine and water in the mini bar.

The rooms are spacious and comfortable. The view across the green lawns with gum trees is relaxing and peaceful. We asked for a coeliac continental breakfast which was generous and delicious. The reception and service staff were very accomodating with our request for a slightly later check out time and we requested a microwave in our room. We highly recommend an afternoon on the deck at the cellar door - the wines are delicious (you get a free wine tasting for 2 people with your room booking) and they offer delicious cold meat and cheese platters - which can have gluten free crackers etc.

We would have liked the restaurant to be open for lunches and/or more dinners. It is only open Thursday, Friday, Saturday for dinner and Thursday, Friday, Saturday, Sunday for lunch so we did not get to try the delicious sounding food as we stayed on a Tuesday and Wednesday.

Every thing was perfect for our 1 night stay but the only thing that I felt needed some attention were the candle pines either side of the main driveway to the complex. The pines were suffering from a borer which burrows through the branches and eventually kills them. Simple fix is to cut out all dead branches and the pines will regain their healthy appearance. I am only mentioning the pines because it just gave a poor look when entering what we considered an excellent clean comfortable and relaxing holiday accommodation.

The staff in the restaurant were fantastic and provided excellent service. We were unable to get transport into McLaren Vale for our dinner booking. When we enquired at the Serafino restaurant if we could eat there the staff, particularly Ante, added an extra table for us as the restaurant was fully booked. Excellent service and delicious meal!

Although it's advertised that Uber and taxi service was available in McLaren Vale we could not get any to transport us into the main town for dinner, we were subsequently told there is very little service available - disappointing. Serefino was an excellent place to stay although the rooms are looking a little tired.

Spacious and comfortable room

We pre ordered a grazing platter which cost ,$50 with a wine tasting .when we asked about the platter no one new anything about it.A platter was organised which was obviously slapped together there was almost no cheese and the cheese that we did get was basically off cuts some of the meat was clammy and appeared to be frozen. Overall the platter tasted very ordinary and stale and wouldn't have been worth $20 discusting