We loved the location, friendly staff, the room Was beautiful and spacious. Nice to have a complimentary bottle of water. It would have been nice though to have a coffee maker even though breakfast is provided and also little bottles of nice toiletries Instead of the one plastic bottle that was multi purpose. Ive never found their quality to be good. The.breakfast was very good and the lady making eggs was very cheerful! Luckily the atreets are very quiet at night because the windows are not at all soundproof, even when closed. The weather was very warm but our room stayed at a comfortable temperature.

Except for having better toiletries and a coffee maker, all else was perfect We fell in love with Gengenbach and its people- its a fairytale village!

From arrival to departure, the staff were courteous, considerate, helpful, cheerful and knowledgeable. The service was impeccable - especially at mealtimes. The breakfasts were really good with a wide range of items but the one evening meal we had there was exceptional! We both had lamb - I don't think we have tasted better in Germany! The rooms were far larger than we expected and well decorated - All rooms were modern and tastefully decorated. I particularly like the extra sitting room with tea-making facilities and a decent fridge. I think these are both important but so many German hotels just do not offer them! The fridge is so useful in summer and being English, we like to make our own tea! Naturally, everything was spotlessly clean! I cannot praise the hotel highly enough - we were in room 224 in the annexe - only separated by a courtyard dining area.

There was nothing to dislike and it would be churlish to try to even find fault!

Location is fabulous, and the hotel is lovely. Good breakfast, delicious dinner. Very nice staff who helped with organizing train travel and visit to Baden Baden. Huge thanks especially to Caroline who was so helpful and kind, translating patiently the dinner menu and making sure our dietary restrictions were met..a lovely, kind person.

The trains are numerous and a bit noisy, so it's hard to sleep with open windows, but of course not a big issue.

Lovely place, welcoming and accommodating staff (when we made changes to the reservation- and fortunately we were able to add a night), and delicious restaurant on site. Would recommend getting a reservation at the restaurant, nice local ingredients. Convenient - close to the train station for easy journeys around but in the main square, so we were by the farmers market, other restaurants/ the bakery. They give the Konus card so you can also take public transit anywhere in the Black Forest. The room was also very clean and comfortable. Breakfast was delicious, a proper Black Forest breakfast.

Friendly staff Excellent location Parking space Room was comfortable and a very good size

Would have preferred a couple more options at breakfast and access to a toaster. To make it even more comfortable air conditioning for the summer months would be great . Although we were given room fans

Well rin hotel ideally situated in centre of town with secure parking. Excellent restaurant and plenty of choice continental breakfast buffet included in the price of the room.

This is an excellent hotel in the quaint town of Gengenbach. We stayed in the suite which was large and spacious. The room amenities were more than adequate and the room heating system was very good and kept us warm all night in the cold autumn weather. The restaurant food is exceptional - we had the veal schnitzel which was amazing. The monkfish, trout and veal steak were delish. The continental breakfast was also very good with the usual cheese, ham, smoked salmon and eggs cooked the way you want. We were really blown away by the service from the hotel staff, especially Amalia and Caroline. Amalia was very friendly and showed us how to travel around the Black Forest towns and recommended the good food around Gengenbach. When one of my family injured his hand, Caroline called the medical hotline and directed us to the nearest doctor and hospital. She also have us an ice pack for the injury.

It would have been better if the shower in the bathroom had a toiletries stand for guests’ travel toiletries.

Lovely village/small town. The old town, where the hotel is located, is absolutely picture box. We were in a modern annexe down an alleyway close to the hotel. Nice, large rooms, comfortable beds, fan provided, shower was powerful, kettle & tea bags provided. Staff very friendly & helpful (provided coffee in insulated container & milk as no coffee bags or milk provided in room initially). Good choice of cold buffet type breakfast. Very competitive pricing.

No coffee bags or milk in room (resolved, see above). No air con. Shower temp. fluctuated after a few minutes use (pulsed between hot & colder). Unusually short restaurant hours at the hotel for a tourist area & some days when not open at all. Strangely the entire area, hotel included, doesn't seem geared to English speaking tourism which is unusual for Germany. No hot choice at breakfast. All the above offered in the interests of honesty only, we would certainly use the hotel again but probably more to explore the Black Forest than as a base for Strasbourg.

Comfortable room, great breakfast, very professional staff, especially the young lady who greeted us at the check in counter，she also led me to the parking garage👍👍👍 She recommended many nearby attractions to me.

Nothing to dislike

Right in the center of very pretty Gengenbach. Very clean, with modern and new accommodations.

The only down side was that one could hear the train from the room. That said, it was not a busy train line, and the train was not loud — we may be overly sensitive to noise.