Excellent resort, outstanding service, and friendly staff. The location was beautiful, with many easily accessible dive sites minutes from the resort. The food at the restaurant was consistently tasty with a nice mix of Balinese and Western food, but don't expect gourmet. The spa was also excellent and affordable, with a variety of services that were easily scheduled. We appreciated our dive master Yad, who was hard working, knowledgeable, and patient with our group. I highly recommend this resort for a memorable diving and spa experience.

The beach is rocky, but that's the price to pay for excellent diving so close where the coral can attach and grow.

It is a lovely hotel situated right by the black sand beach. It has a very nice garden and pool and the restaurant is right next to the pool and beach. The room was spacious and comfortable. The area is very quiet so it's relaxed. Breakfast was very good with fruit and then a choice of sweet or savoury options and nice, strong Bali coffee. There is quite a full menu for lunch and dinner too with fresh salads and fish. The staff are all very friendly. My husband did a lot of diving and can highly recommend the dive center. The staff are all very professional and helpful. He had the same dive guide for most dives and he felt he could take as long as he liked photographing whatever he wanted. For Macro diving: nudibranches, shrimp etc it is excellent in that area. I walked along the beach most days, which is pleasant at low tide but a little tricky at high tide as there is not beach left! I also went walking/running up a small road behind the hotel and found a little trail which offers a great view of Mount Agung. It was easy to get a car to take us to Ahmed if we wanted a different restaurant or to do a half-day or day tour to Mount Batur or one of the nearby temples.

We were there for ten days - longer than most I think! It would be nice if the restaurant had one special on the menu that changed daily, to offer something different. We would have liked a gym too but I appreciate not many people prioritise that when on holiday.

The food here is a bit Western, especially for us Asians. It's lacking spiciness and deep flavors, but it's still tasty. The pool is large and comfortable, especially the small pool outside the Japan villa accommodation. In the afternoon, around noon, the pool is shaded from direct sunlight, so it stays cool. However, with such a beautiful sea, as a scuba diver, I'd rather jump into the ocean to get wet. The breakfast offers a few options, mostly Western-style and delicious, but after staying for many days, it gets a bit repetitive. I do miss Asian-style breakfasts.

The pillow was too soft and flat for me. I prefer a higher and slightly firmer pillow, but since diving was so exhausting, I still slept quite well. Other than that I regret that vacation time is limited and I can't stay longer.

Super friendly staff Sustainability is important for the resort Expert diving instructors, state-of-the art diving equipment

I underestimated the length of the drive from the airport (entirely my fault)

The resort design was nice overlooking the volcano and the see. The excessive hotel staff were friendly and massages were great.

Restaurant staff - like not joking 13 people I counted - 4-5 behind bar, the rest in the kitchen and around were just standing, staring at us. So you are sitting down, want a glass of water, which they could have brought, but instead they keep staring and you have to call them. They look annoyed :) They bring water. Then they bring two food platters, but there is 3 of you. They charge for large beer but bring small. You order food, they don't bring it,... but we were one family amongst line 6 guests total for a resort with capacity of probably 80 ppl! Also, too much resort maintenance. Constantly when you want to enjoy the pool there was someone maintaining pool, watering grass that was greener that Heineken bottle cutting grass, just absolutely overstaffed probably creating jobs.

Great value and decently appointed Villas. Had a lounge as well as chairs out on the Balcony. Staff were very friendly. Restaurant is decent, not amazing but decent. We also were there for the Dive Course through the Padi Dive shop. Sam our instructor was excellent

Nothing. Tulamben is not central to much but well positioned for USAT Shipwreck dive. It’s a quiet town but was good as it helped us to relax by the pool after diving

The staff are so friendly, helpful, and accommodating. Those in the restaurant, the office, the spa, and the diving staff. All were wonderful. The food at the restaurant, the spa services, and all the diving opportunities were amazing. There are so many great places to dive nearby, including the resort's own beach. I will definitely return.

Far from the airport, but worth it if you want to be near so many amazing dive sites.

Helpful and friendly Staff. Good Diveguide Organisation. I see Turtles, moray eels, Manta Rays and beautiful Corals. Nice Location for to see the Sunrise. Good hard Beds for a deep Sleep. Also a good Place for to rent a Motobike for see some nice Place, like Pura Ulun Danu Bratan, the highest Waterfall from Bali (100 Metrs) or the Mupu Rice Terraces. Good drinks also.

Nothing

Great little resort, we went diving with them as well and had a fantastic time. Pool area is lovely and beach front too. Breakfast was a good selection and really yummy. The restaurant food was also fantastic. It’s a quiet area which is nice for peace and quiet. Rooms are large, shower heads maybe need checking as they spray in random Directions and our friends only seemed to come out in 3 streams of water, but that didn’t bother us.

Food was yummy and we can go anytime or order food anytime to the restaurant ( we don't eat so late anyway ). The property is well maintained and clean and I think our room is the best because it facing the sea and it has a big mango tree in front of the terrace that gives lots of shades. And we did some massages... excellent.. !!!!!!

I was hoping there is some TV Channel so that we can watch the News live. Although they do have digital television that you can connect with your gadget, but I'm suggesting you to have your own Internet Abonnement for a faster connection. Outside the hotel there is a grocery shop nearby, if you want to see a market you need to go somewhere else.