It took around a 10-minute walk from the train station—not too far, but with luggage, it was a bit of a struggle. However, the hotel was so nice and pretty. They offered free infused drinks and welcoming cookies. The receptionist was also very friendly, and as a bonus, he was cute! The hotel had a small gym and a garden. Our room even had a terrace where we could relax. It was close to restaurants and other shops, and also near Lake Geneva. We enjoyed complimentary drinks in the room, and everything was perfect for our stop before catching our flight the next day.

Nothing

Centrally located at the pedestrian street in Evian, with plenty of restaurants and cafés nearby. Despite the central location it was very quiet. Kind of an old style interior, but that also adds to its charm. The room had a kettle and coffee and tea. Very clean. Friendly staff.

The shower case was a little hard to close. I think it was slightly broken and needs an upgrade.

Hotel is in a great location and, once you have figured out where to park, is easy to get to. The room was comfortable, and quiet (my room was away from the street) It's close to restaurants, and guests can use a microwave in the foyer.

Lift was almost too small for my lightweight mobility scooter - which I needed to use as the car parking is at a distance. Note that there is also only stair access to the terrace. If you have difficulty with stairs it may also be wise to check where breakfast is served.

Christelle and her staff are very welcoming and kind, and quick in their responses to communication. I loved the atmosphere and decor, beautiful colours and handpicked furniture, little corners to read and a terrace. Totally befitting the art déco tradition of Évian. The location is perfect in the middle of town and close to the lake. A great view across the roofs to the church and a glimpse of the lake from my room. An unpretentious, genuine and warmhearted place.

Nothing to dislike

Wonderful old hotel that was exceptionally comfort. The fact that the hotel was in a no parking area was nothing more than a slight inconvenience as it wasn’t far to carry our overnight bags. The reception was very helpful and solved a number of queries regarding amenities etc. Free parking is available between 19:00 and 09:00 and lots of places are available but one may have to search! We fell in love with Evian and the hotel and stayed a second night. We have altered our itinerary so that we go back there at the end of our holiday.

Despite being in an older building, a good sized elevator provided easy access to upper floors. Our room was clean, quiet and comfortable. The bike storage in their enclosed courtyard felt very secure.

This is an older building - the floors are not exactly level and hallway carpets look well worn.

Good size room which was tastefully decorated. The bathroom and the shower worked very well. The one criticism was that the heating in the room was not turned on until late in the evening and therefore the room was a bit cold late afternoon/early evening.

The heating as mentioned in point 3. The heating should be switched on early especially on colder days.

Yes, it's basic but it doesn't claim to be anything else. It's very clean and tidy with plenty of character and it's not trying to be a big chain hotel. I'd highly recommend a stay here.

Nothing

Location was fantastic, right in the most active part of town. Hotel retains historic charm, and clean. My room looked on q quiet courtyard with a balcony. Staff was helpful and very welcoming of my dog. 100% would choose this again. Even the sources are near

Chairs in room were lumpy, antiques

Friendly Staff. The hotel is clean although the building is old. Central location in Evian. Good french breakfast (fits the price). We didn't use the terrace but it looked nice too. A kettle is available for tea or instant coffee.

The thick/hard pillows weren't what we are used to. This and the quite narrow double bed made the first night quite difficult. No soap holder in the shower, we had to put the provided shower gel on the floor.