The hotel is so pleasant, made even better by the friendliness and service orientation of the staff. Isobel was amazing in her can-do attitude, and even provided early morning boxed breakfast service, suitable for birder's hours. Speaking of birds, the property is surrounded by native pine-oak woodland, replete with seasonal flowering plants. Bird song soothes from the forest while drinking a glass of wine on the outdoor verandah next to the restaurant. We will be back.

Parking is a bit cramped and limited... though this is workable... and most of the time there aren't that many vehicles anyway.

The haciendas is a nice space, the room es cool and the views are pretty a very natural. It has a jacuzzi that makes a nice experience. The locations is conviniente since it's a the entrance of the town but the views are super green a the woods surround the property

The jacuzzi wasn't that hot and the second day it wasn't hot at all!!! The service for food it's only for breakfast and since the team it's little it take a loooong time to get your food. The team at the hotel is very nice and the service they give you is the best they can do, that's for sure. And just one element... I get that the classic vibe of an Hacienda involves so many elements, but just outside my room there was a "Confesionario with a priest" and that was a bit freaky! I mean in 2024 we should keep spaces religion free in my opinion.

The king room was beautiful. Enjoyed the fireplace. The setting is gorgeous...surrounded by nature. It's a bit of a trek to the center of the pueblo, but an enjoyable one. Bed was comfy and the room was quiet.

Had to ask for hair drier and hand towels. At this price point, they should be in room. Had trouble with cable TV...out more than in.

Nice room, very big, great bed and amenities. Staff was very helpful. Breakfast was very good.

Some of window screens were damaged and not keeping the mosquitos and bugs out. With no AC, it was too hot to keep windows closed so had bugs in room. The hot tub wasn't working.

Alejandro was a lovely host, readily available upon our arrival and attentive throughout our stay. The property is beautiful, calm, quiet and peaceful; exactly what we were seeking during our short visit to San Sebastian del Oueste.

A fridge in the room would have been a nice addition.

Comfortable beds, excellent staff, beautiful rooms and location

We were there in low season so we were the only guests for our one night stay. The hot water in the shower was not turned on in advance and the coffee and breakfast were not ready at 8:00am as advertised. Both problems were remedied by the staff.

Beautiful; Tranquil; Charming

No restaurant open and no room service available

Excellent property

The Jacuzzi was not working and the restaurant was closed

The place is absolutely beautiful with well appointed rooms. You're totally transported to the luxurious Haciendas.

Beautiful hacienda in great location. Not far from town center. Very spacious rooms with a super king bed Great food! Very nice chef! The atmosphere is very quiet and relaxed

The hacienda needs some repairs. The food is a little expensive.