The location was the best feature. The service was excellent. My TV didn't work but i sent a message at night and the next morning they were there to fix it. I also thought the coffee pot didn't work but they explained how to use it. Though there were problems, they were quickly fixed. The staff were very helpful and friendly. They made up for the minor problems.

The check in process was difficult but once again I sent a text message. Another party also had difficulty. The codes they sent to open the lock boxes didn't work. They directed me to go to the second floor to get my spare key. The problem was the steep stairs which I couldn't climb. The other party went up and got my key for me.

Our room, the family suite, was very cozy and inviting. It was nicely decorated and even included a Christmas tree. The beds were comfy and it was nice having a full kitchen. It's a wonderful location, just a block or 2 from shopping, restaurants and activities. The self check-in worked great. I did have trouble finding our room because it was outside the main building, but the house keeper was very friendly and showed me where it was at.

It would be helpful to have a small table in the bathroom next to the sink to set a toiletry bag and a hook by the sink to hang a hand towel. Also, additional kitchen utensils would be nice, like a pancake flipper, big spoon, etc. The TV in the bedroom could use an upgrade. The picture was very dark.

The location of this lodging is incredible. The bed was comfortable. The parking was accessible and close. This has a very European Pensione style of lodging, right down to the bathroom and it's shower/tub and the stairs. Fun place to stay.

Rooms #7 & #8 shared a standard bathroom in the hall that fed all of the rooms upstairs. The door wasn't secured by a key that only those rooms could use, so anyone could use the toilet and the tub/shower that was inside the facility. The tub/shower was clean yet was was dated. It had very little water pressure, probably due to the shower head, and the floor of the tub/shower felt like it may crack at any moment. While, this was not a problem for me, it may be for others. Also, for others, the stairs are steep and have a narrow tread and width.

Communication with the hotel before our stay on the how to's of check in and what to expect. Instructions everywhere posted for convenience. Lots of coffee in every common room. Great views. Felt safe in room and in main building with the codes and keys.

The bed felt old and hard. Not enough towels for 2 people to take a shower so one of us couldn't. We did not call to ask as it was just a one night stay and were going home the next day. Not lodges issue but the guests next to us were up all night coughing and kept waking us up, so I hope they felt better after their stay.

My room was perfect for my stay - I had a sink in the room and a shared bathroom across the hallway. The shared bathroom was kept super clean and was very convenient. There location was excellent and super walkable to everywhere downtown. The room was very private - hardly saw any other guests during my 3 night stay.

The back stairs were a little rickety. I had trouble getting my key out of the lock box but this was solely user error. There are tow key lock boxes and I was looking at the one upstairs instead of downstairs but I called the number for help and it the owner was super helpful and gave me a code for the upstairs one (Later I found the downstairs main lock boxes).

I loved the fact that it was an easy walk to anywhere we wanted to go. Though rustic, the lodging house was charming, and our room was clean and comfortable. It worked great for our ladies weekend, and had plenty of space for the six of us to spread out. When some of us got there early, the room was ready and the staff was quick to accommodate us. I’m looking forward to coming back again someday.

The only thing I can think of here is that coming from opposite sides of the mountains, our group had to have two cars. We followed the parking rules and parked one car in our assigned space. Luckily, my daughter found a place on the street with no signs or meters where my car was safe for the weekend.

The family room that we booked was super roomy and could fit 6 pax easily! It came with a big bathroom and the tap was responsive. Location was 11/10 as it was situated right inside.tje one and only Leavenworth Town.

The kitchen lacked equipment such as a kettle (to boil water) as well as ladles and scoops (to scoop the soup out of the pot). The shops around the accommodation also closed pretty early so there wasn't much to do after 8pm. TV channels were disappointing too, would be good to have Netflix or YouTube!

Oldest commercial building in Leavensworth. Historic and remodeled to look and feel rustic-like but with some modern amenities like mini-frig, microwave, shower, sink, and Nespresso like coffee maker. Our room was very unique where we had a front door with a window facing the street with a front porch and a back door that leads to the back parking. The antique-like design even included hangers made of lacquered tree branches with wires through them. The bathroom fan was strong (and thus loud) with a sink outside. The bed was adequate. Contactless check-in had a very detailed and accurate direction so check-in was easy. The assigned parking was adequate in size for my plug-in minivan. They respond quickly to questions on booking.com. They said there was no plug for charging but there was one present for spaces #4,5,6. First come first serve on charging. Bring an extension cord for spaces 1,2,3. The location was 1 block from the central street, so all the downtown restaurants were easy to walk to from the front door. The housekeeping staff was very friendly and helpful. I had a wall lamp malfunction and they were able to have an electrician fix the problem within a couple of hours on a Sunday. Wi-Fi with a strong signal. Extra towels and coffee pods in a common area. Did not turn on the TV. I would stay there again.

Missing a desk with a cushioned chair.

Absolutely adorable spot with such a cabin feel to it. It was super peaceful and had many accommodations I did not expect. Parking was easy ane convenient. Would stay here again :)

The email with instructions was a little bit long and some things were a little confusing at first. That could be more a guest error lol.

The room was clean and the bed was comfortable. I just wish there was AC because it was a bit hot during the night. The electric fan wasn't enough. We wanted to open the balcony door but didn't feel safe to open it while we sleep. Overall, the stay was good. Staff was amazing and helpful. Would recommend to friends and family.

Just a bit hot inside the room since there was no AC. They did have electric fan.