nicely maintained garden, near to nature with good greenery, nice green view, very efficient and responsive team highly committed to give full customer comfort and convenient! Pickup from Yunomine Public Onsen to the hotel is always timely whenever we text them via Booking.com message apps, impressed with their service. We like the different variety of dinner dishes for the 3 nights we spent, we enjoyed very much that attentiveness! We had a last minute request for a bento lunch box for 3 pax in one morning and they were ready within 15mins when we were ready for the pre-arranged shuttle service from the hotel to Yunomine Onsen bus-stop, everything is well managed and organised... Staffs speak good English and some were able to communicate Mandarin, good effort! Special thanks to Taka san!

Interior is little aged, good to upgrade especially those units with a balcony because it’s a waste that we can’t open the balcony to enjoy the fresh mountain air

The level of service was simply outstanding! From the moment we arrived (not quite dressed for any occasion, after a hefty day hike in pouring rain), to the moment we left, the staff was extremely helpful. When we found out late in the evening our planned train connection wasn't available after all, they helped us find an alternative and offered bento boxed breakfast, only to come knocking on our door 5min later when they thought of an even better option by driving us to a bus stop a few villages away early the morning. Special thanks to Tak from the front desk! Dinner and breakfast were also an exciting culinary journey :-)

Nothing really. This is a traditional Japanese place, so no private bathroom, but that's clearly described in the listing.

A fantastic place to relax and perfectly situated to explore the Kumano Kodo snd the surrounding Onsen area. The service at Yunominesou is truly exceptional. Staff are friendly, attentive to every detail and completely committed to guest comfort and needs. Fluent English is spoken and great advice about local transport and sightseeing options is offered every day. The hotel mini-bus is available to take guests to nearby bus stops and, in our case, was gladly used to rescue us when we missed our bus. The food is fantastic. Generous and endlessly fascinating Japanese meals were an absolute highlight of our stay at Yunominesou. Consistently with the hotel’s dedication to guest service and comfort, wonderfully illustrated instruction sheets were provided with each dinner to describe the multiple courses, and became a souvenir in themselves. We loved both the private and public onsens at the hotel. Free of charge, indoor and outdoor, and open around the clock, they were great to come home to after long days of hiking.The facilities include an interesting and very reasonably priced gift shop in the foyer, yukatas for every guest, washing machines and dryers, karaoke rooms (so cheaply priced and fun to use while you do your washing), massage chairs, table tennis tables and more. We bought a yukata to bring home (also very reasonably priced). We will definitely be returning to Yunominesou. It was a highlight of our stay in Japan.

Yunominesou feels like an older resort-type hotel. I found it comfortable and charming. The staff were all very friendly, kind, attentive, and helpful. I am not accustomed this level of service! Although brief, before and after dinner, I really enjoyed chatting with the young man who had welcomed me to the hotel and later served dinner. The room was enormous for one person, but still cozy. Dinner was very good and rather wild in it's variety. Breakfast was quite simple (in comparison) and delicious. The onsen baths were really lovely and relaxing. I especially enjoyed the outdoor bath at night. The hotel is down and then back up a steep hill from Yunomine proper, overlooking a valley village below. It would be unsafe to walk at night, but I enjoyed both the view and my walks in either direction. I loved the local art in the lobby gift shop.

While I enjoyed dinner and the experience of it (multiple courses served in-room), I would have preferred not to eat horse meat. Out of respect for my hosts and the culture, I will eat whatever I'm served, but this was unexpected.

Spectacular service, very clean, excellent Japanese meals with full explanations for foreign guests, very quiet traditional rooms with modern public areas, traditional Onsen (our room had its own toilet but bathing is public in separate male and female baths (this might seem like a big deal to some but we embraced it as rare opportunity to experience a traditional Japanese Ryokan. Stayed here 2 nights to complete the Hongu loop of the Kumano Kodo in one day (traveling to and from the property is possible using reliable and inexpensive public transportation; it will take a day to get there from Tokyo and another day to return). The staff speak excellent English and I can’t say enough about their professionalism and care for their guest’s comfort.

Nothing. Everything and everyone were excellent.

The Ryokan is so much better than we expected with a very reasonable price. I was staying for my Kumano Kodo dual pilgrim walk together with a friend, and could simply take bus back and forth to where I paused, very convenient location. The hotel has a long history but still kept very clean. The onsen was fantastic, with large pools both indoor and outdoor; also male and female were switched every day at 10pm so you can experience different setup for an overnight stay. Liked the dinner and breakfast: they changed menu for my two-night stay. Hopefully can have more choices on sake and fruit wine. Above average English skill with all super nice local staff. They’re the reason I would definitely choose to stay again next time after all!

I recently stayed at this hotel and had a wonderful experience. The room was clean and beautifully decorated with a traditional feel that gives it a charming, vintage atmosphere. The staff were exceptionally helpful and friendly, they assisted us in arranging our trip schedule and even drove us to the bus station the next morning to ensure we wouldn't miss our bus. The on-site onsen was incredibly relaxing, especially during the winter months, as it really captures a cozy vibe. Overall, I highly recommend this hotel for its great service and relaxing ambiance!

this is very best onsen hotel and i have booked 2 rooms the breakfast is nice . And room is big , clear , comfortable they can offer 1 free car parking to us according the dinner is best as we didnt eat beef , they can changed to chicken as we requires when booking the room . it's very very warming and helpful for us both dinner / breakfast is fresh included fish , chicken .... all the food is good taste also all the staff is nice and english communication is no problem i will choose this Onsen Hotel again ....

The hotel is a great base to explore Kumano Kodo. Location is excellent - at the heart of Kumano Kodo, near Hongu, right on the main bus line, great for hikes. The hotel has very nice Japanese style family rooms, with great views of nature. Dinner (kaiseki - tasting style) was fantastic and very good value for money. Breakfast also rich (you can choose Japanese and western). Bonus - the hotel also has own "onsen" - Japanese hot bath, including two private family rooms and two big open air bath. Using the onsen is included in the room price. Moreover, staff is very helpful, speak solid English and will take you to with a shuttle to a better bust stop for the ride to the Kumano Kodo trek.

this is very best onsen hotel the breakfast is nice . And room is big , clear , comfortable they can offer 1 free car parking to us according the dinner is best as we didnt eat beef , they can changed to chicken as we requires when booking the room . it's very very warming and helpful for us both dinner / breakfast is fresh included fish , chicken .... all the food is good taste also all the staff is nice and english communication is no problem i will choose this Onsen Hotel again ....