Breakfast was best I’ve ever had staying in hotel on highway! We stayed in same facility April! Had big problem with bathroom since I need disability high toilet and walk in shower! Was told to request it if I return! Did request for this stay was told ONLY ONE IS AVAILABLE IN HOTEL? I can’t understand why in a large facility ONLY ONE? Gal on phone with me was very curt with her answers, love your place but much that toilet height was almost on the floor and my partner had trouble with tub/shower almost slipped! I THINK ID RETHINK THIS OR ATLEAST GET RUBBER SUCTION TUB MAT OR OFFER ONE ON REQUEST!

Bad bad design of bathroom facility! Much too low a toilet for disabled to raise oneself without help! Tub/shower downright dangerous and very slippery for us! Could not use! Love your hotel 2d visit, requested DISABILITY ROOM was told only (1) was in hotel and booked? Why then so many handicap parking spots?

It was very clean and well appointed.

The staff member at the front desk was very unfriendly. She did not great us with a smile & hello instead told us she was waiting on someone else. (The other person was on the phone standing off to the side.) When we checked us in she was still not friendly & did not thank us. Seems like a nice hotel should have a friendly person greeting your guests.

The room was extremely nice and clean! The bathroom was equipped with Dove body wash, shampoo and conditioner, hand soap and body lotion, which smelled very good, and we really enjoyed that. The decor was up to date and modern. Check in person was very professional and friendly. Check in process was quick and easy. Quiet room was requested, and we didn't hear any noise the entire time we were there. Breakfast was really good! Wide variety of options and delicious! There were hot bar items (eggs, sausage, biscuits, gravy, pancakes, etc.), cereal, yogurt, bagels, bakery items and a variety of juices and coffee. We would definitely stay here again!!!

The only reason I rated a 9 instead of a 10 is there were several out of order issues. The door closest to where we parked was broken and could not be entered from outside. The indoor pool was down for maintenance. One of the elevators was broken, so only one elevator. We tried to get ice in the morning and either the machine doesn't make ice very fast, or someone has used all the ice and we had to wait 20 minutes for the machine to make more ice, and it was a limited amount. To be fair, we wouldn't have used the pool anyway, but it was down. It could have been an issue for a family with children.

I love the breakfast. the room was phenomenal. Bathroom was beautiful

The only issue I had was there was a few hairs in the bathroom and shower. I know it’s not terrible just not something you wanna see from a past guest.

I complimented the housekeeping personnel for the clean rooms. Everything was perfect. The breakfast was delicious & better than going to a restaurant. I had no complaints & I was very pleased I had picked this hotel for our stay. I would highly recommend the hotel to anyone looking for a great place. Also if you have an electric car, there were 4 chargers, free of charge.

There wasn’t anything to dislike.

We loved our stay. Whenever we're in the area again we'll definitely stay here again. Bed is very comfortable. Clean linen. Clean towels. Nice big shower. Staff was always nice and helpful

Only dislike was the smell in the laundry room and the washer and dryer could use a wipe down and the detergent drawer needs to be cleaned and customers please leave the the door of the washer open after your load is finished

Breakfast at a Holiday Inn Express is always great but this was exceptional. The kitchen staff were wonderful ladies who made certain the food selection was always fresh and plentiful. And we were treated like family during this special breakfast, actually from the moment of check in through check out! Special thanks go out to Taylor and Terry.

It's difficult to fault a facility such as this. If I were to nit pick I'd suggest a choice of pillows. These were quite soft and fluffy, but my wife loved everything about the room, the bed AND the pillows!

The staff was very courteous. The rooms were clean. The continental breakfast was amazing!! It was quiet, peaceful and relaxing.

Nothing was really wrong. The only thing that I wasn't too fond of was the fact that the bathroom had no fan to turn on when you were either using the rest room or showering. The steam was really hard to clear. But that was very miniscule.

Room was clean, spacious. Staff was friendly, especially the lady working the breakfast. She kept everything stocked, hot.

Swimming pool has obviously been out of order for months. It really should be removed from the listing. Someone who is traveling with children, expecting a pool, would be upset. My family member expected to be able to go swimming after working out.

Add this to the excellent online reviews. It was everything you'd hope for in a hotel off I95 (driving home from Florida). The people were friendly, room comfortable with all amenities, and included a hot breakfast (very good oatmeal). The dining space was clean and well supplied, and the staff friendly and helpful. Try the authentic Mexican restaurant nearby El Zarape - good inexpensive food.