I have to say, this is the hotel with the best service I've ever stayed at. I accidentally booked the wrong dates, but the staff still arranged a room for me without any extra charges. This has been the best service we've received so far in the US. The only drawback is that there is no breakfast included, but there are plenty of dining options nearby, so it's not a major issue. Additionally, the hotel is very comfortable, neat, and extremely clean.

No

We booked a room for a concert at the Crown theatre. It was across the street There are 4 lanes but it was no trouble to walk there. The lady was nice and helpful. The room was really clean.

The hotel was very accommodating with our late check-in due to severe weather travel. We were there due to the sudden death of my mother-in-law. The staff was super nice and understanding, helpful with our little concerns. The room was Amazing!! The bed super comfy. We have stayed at Mt. Rose several times, and it's always been a great stay there!

The only thing is having to ask for toliet paper as not being stocked properly. But minor The staff did provide after the fact. We decided to go buy some just in case. We were arranging and preparing for funeral services.

This has become our go to place to rest our heads when make the trip from PA to visit family in FL. Staff are lovely, rooms are clean and equipped with everything you need, and at a very reasonable price. Coffee in the morning is a nice bonus! There are some dicey motels in the area but this is not one of them. We've stayed here about 8 times and consider it a gem!

I wish there was a place within walking distance for some late night snacks, but that has nothing to do with the quality of Mt. Rose.

Did the price you paid match the expectations you had when you booked? This hotel star status is deceiving. It is a beautiful hotel. Very well kept. Clean, and updated. This was the first time I ever stayed at a hotel and the price was way below what was being offered. Loved this hotel and would return again.

I didn't like that that star rating was only two. It deserves a much higher rating that that. I wish it had breakfast, Tea. They did offer Coffee though.

The facilities were really clean and the accommodations were very comfortable. The staff was very helpful and welcoming. Those staying in the hotel respected the quiet hours. The location was great! Not too far from the airport and other activities.

My TV didn't work but I was barely there anyway so I didn't get a chance to ask for help. If anyone has a wheelchair, the second floor may not be accessible but the first floor might be. There's no elevator. Only stairs.

The convince, security cameras, housekeeping was very nice. The room was clean and comfortable.

It would have been nice to have a microwave in the room. I didn’t like having to get up and leave my room and wait for other people to use the microwave in the lobby. I feel as though that can be bad because you don’t know what other people use in the microwave. It can be bad for people with allergies. Also the air conditioner didn’t work to great. It barley blew out air no matter what setting it was on

The staff was very nice. The room and bathroom was really clean.. it was a good choice for just the one-night stay.

I I was disappointed that the microwave was in the hallway to be used by the entire floor. Also they only had second floor rooms available with no elevator. I had my mother with me so when she got in the room she stayed for the night.

Quiet, clean, close to the airport, and a very friendly owner. I showed up earlier than the normal check in time, but they let me go to my room early which was a nice bonus so I didn't have to sit on the sidewalk with 2 suitcases.

No breakfast, but that is ok, it said in the advertisement there was no breakfast. The price was good and it was a very nice and clean hotel.

Great place for a quick stay. Very reasonably priced. Very clean. The staff was incredibly friendly and accommodating. The check in desk closes at midnight but we arrived about 2:30AM. I called the phone number on the door for late check ins. The man was very nice getting us taken care of. I was afraid they might be annoyed with it being so late, but he was so kind.

The pillows weren’t awesome. The water pressure was alright. For a quick 2-night stay, this was no big deal to us. The location was mostly great. Locals told us about 3 miles down the road, it’s a rough part of town. We didn’t have any negative experiences here though.