Food was very good, a good choice at breakfast and lovely evening meals with a choice of main course. A bus route into town was very helpful as we were up hill from the town. Staff very friendly and helpful.

Our impression from photographs made us feel the hotel was nearer the main lower road. We were way up a hill and the car had to be parked 500 metres further uphill. We were helped with this but not ideal for people with a heart condition or mobility issues. The pool was excellent but there was no consistency in the lights being kept on.

We stayed in their Sister Hotel - Lux Alpinae, situated just below Hotel Kertess with only a garden & some steps separating the two. We enjoyed our dinners with friends in Kertess & loved the food & staff. Great choice of menu & waiting and bar staff were friendly & funny. We were a large group of 10 with teenagers so all very well catered for. We’ll be back…

Kertess is more traditional than the Lux Alpinae but both are excellent.

Fabulous, quiet location 12 minutes walk up the hill from the Galzig telecabin. There are good apres ski bars near this lift, plus good ski hire options. The hotel has its own bus stop on the free local bus route around the village. Brilliant hotel restaurant, with really attentive high quality service too. The five course evening meals are some of the best we’ve ever had anywhere! There’s a lovely good sized swimming pool and a great sauna and steam room too. Fabulous breakfast too, offering just about anything you could ever want. Free prompt pick up / drop off service to the train station. The staff were friendly and very attentive.

It was amazing.

The breakfast was excellent, the hotel location very good, there was an excellent restaurant with 5 course meals and proper waiter service, the hotel provided ski bus and ski storage vouchers, there was a spacious pool and saunas.

Our rooms were small and facing the street

A wonderful hotel, staff, food, and facilities in a beautiful location. We loved the friendliness of the staff and the family feel of the hotel. We appreciated the sauna and pool after a day out hiking and biking.

Nothing

Very welcoming & very appealing facility at both Kertess & Lux hotels!

Disappointed by the lack of English and French TV channels in my room!

Breakfast is great! Nice staff. Clean rooms. We didn't mind that it's not right on the main street.

Pool wasn't warm enough, it wasn't freezing cold but it's wasn't comfortable to get in. Out of the 4 rooms that I booked I personally got a smaller room.

Amazing location on a picturesque street. Staff were very friendly and helpful. Included dinner and breakfast were great quality and very tasty

Rooms were a little bit dated, but that goes with the charm of the building.

the food was amazing, dinner had new options every night and catered well for a member of our group who was GF. Breakfast had a large selection of hot and cold food :) the bar staff and restaurant staff were super friendly and efficient. Beds were very comfy.

the shower could be fixed on the wall instead of having and hold.

I can only give the highest rating, professional and very kind staff, excellent location, and very favorable price considering the pool, spacious room, and delicious dinner.