1. Comfy beds 2. Location 3. Ease of access

Breakfast could be better - very limited options. Also, the jacuzzi could have been cleaner.

Big room with wardrobes, kitchen, big bathroom, work table and a balcony. The location is good. 5 minutes ride to Bang Tao Lagoon and 5 minutes walk to the beach. They also have a shuttle to the beach every morning at 10.

Air conditioning is very old and you can not control the temperature. Even if you do, it's still cold, always cold. The breakfast is very poor. Don't pay for it, just go 30 meters to the restaurant in Diamonds resort which is much much better or other places nearby.

Two nice pools, absolutely amazing support from Paylin (hospitality manager). Staff are ready to support with all situation. Regular anti-infection clear – no big problems with mosquitos. Good location - 10 mins by foot to the beach, 15 mins to Porto de Phuket and Villa Market. Very large rooms.

Breakfast is very asian :)) rise, eggs, fruits – very regular, very middle taste. In some areas WiFi is not good. You should be ready to wake up with the first roosters – small village right on the next courtyard. There are some small difficulties with shower, but it was fixed.

Lovely hotel in a good location. 2 minutes to Bang Tao beach via tuk tuk from outside the hotel, 100 baht and 150 baht to Boat Avenue, a few minutes by tuk tuk. The swimming pools are lovely but the one nearest the breakfast room could do with 2 or 3 more sunbeds! The ground/gardening staff are amazing, the gardens are immaculate. Special mention for Gift, the lovely lady on the reception desk and for Yim, so welcoming and helpful at the pool bar.

No evening meals available, no bar in the evening, which surprised us as the owners are probably missing a good source of revenue.

We stayed at the Apartment with a terrace and a private pool. I loved the space of the property, large build in kitchen larder which we used for our clothes, plenty of space to move around in the room , the massive bed with good mattress and pillows. Kitchen equipped basically but you don’t need much, you eat out. The swimming pool is on your doorstep. The Diamond Resort is across the road with great food served all day long. You save money if you stay at COCO and eat at the Diamond Resort. The sandy beach with warm , clean water is a fair distance but good way to keep yourself fit on holiday. We were using motorbikes, 10 times cheaper and more fun. You won’t go fast ( in terms of safety) because of the traffic , so quite safe. Just download an app called Bolt and have local currency with your ( which is used commonly). The beaches are populated with restaurants.

The water in the private pool is cold and it is impossible to really relax as the area is dark and humid and cold still with 30 degrees outside. Mosquitoes in the property come out from nowhere ( perhaps the vents on the ceilings), and attack at night if you won’t have some precautions done.

The water features around the pool weren't working

Everything was at a very high quality.

No cable TV

Large rooms

A bit dated

The location and staff was good. The property was private, clean, and modern.

The breakfast was limited in terms of options and certain items they didn't have in stock. The water pressure was questionable at times, as well as the hot water. Pool Jacuzzi wasn't on:(

On arrival, the apartment assigned had a water leak in Bedroom 2. The lady on reception (sorry, forgot her name), was very helpful and actually gave us a free upgrade to Family room very quickly. Location was really good also.

Kitchen could have had more cooking facilities. Only 1 pan and 1 frying pan, plus eating utensils only for 2 people. However, on speaking with House Keeping, provided additional eating utensils but not pans. We did not ask, but sure reception would have supplied if we had asked.