A fantastic typical tyrolean hotel in the Pingua region. Stayed one night passing through but could definitely stay many nights to explore any season. Comfortable rooms with a very nice breakfast on the way out. The owner/host is gracious with his time and information. Loved this place and it's woodwork and history. Will stay here again when exploring the area next year.

We had a very pleasant stay! The hosts were friendly, helpful, and polite, which made us feel very welcome. One big plus was the free parking available in the yard – very convenient. During our visit, the weather was mostly rainy, so we spent quite a bit of time indoors. Luckily, the on-site spa was a great way to relax and enjoy our time even when we couldn’t go out. It was definitely a highlight of the stay! Would happily recommend this place, especially if you're looking for a relaxing and friendly atmosphere.

We had a fantastic stay at Hotel Schartner! The staff, especially the receptionist, were incredibly kind and welcoming, making us feel right at home. The breakfast was delicious with plenty of options, and the hotel’s location couldn’t be better—close to a supermarket and just a short distance from the ski area, perfect for a family trip. Our suite was spacious and cozy, and the private infrared cabin was a highlight, offering the perfect way to relax after skiing. Overall, a wonderful, child-friendly hotel with great amenities and an unbeatable location. Highly recommended!

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The location in the center of cozy Altenmarkt was very good and the staff was very helpful and friendly. The breakfast was very good.

The sauna was cold

Clean, facilities and location. Friendly staff in the main.

Lack of information about the facilities on sight. I had to go on the website to remind myself what was available. Reluctance of staff to show or direct me to facilities e.g. when I asked where the fitness room and sauna was I was simply told that they were in the annex but was not shown where the annex was located. All queries were answered but one had to drag the information out of staff.

Excellent location on main street in Altenmarkt, very good breakfast, helpfull staff always on disposition, comfort room, owner of hotel Mr. Bernard Schartner provided very warm hospitality for each guest. Definitely in this hotel you can feel as part of family, not just guest. Very good dinner prepared by owner who is also ch.cook. Highly recommended hotel.

We will come back for the great location they have, but there's some room for improvement for a 4* hotel. The staff were all willing to help and flexible. Great spacious rooms, wonderful interior garden, quiet.

We did not know that at a 4* hotel the client need to ask for cleaning. Nobody came to pick out the garbage (we did it ourselves each time) or to wash the floors or even change the towels and bed sheets. I think this should be done at least 1 time during a 1 week stay without being asked for. Would have loved to have a minibar in the room (small fridge even empty) because my smallest child is very difficult when it comes to food and so I would appreciate to find a small fridge in the room next time to be able to keep some yogurts etc. for him.

Breakfast was excellent and so was the staff. Asked for pancakes for the kids the first morning and since then the chef had them ready every morning. Great service. Nice wellness area and we appreciated private parking. We recommend this lovely hotel.

The room was rather small for 4 persons (2 adults & 2 children) but we managed.

Excellent spa facilities and lovely garden. Lucy was very helpful and friendly. The breakfast was very good.

Friendly and open to assist staff. Wellness included in the price and delicious breakfast.

There was nothing. We would like to come again.