Very friendly staff, nice breakfast, very accommodating to our dog Will E. Nelson, who is learning the ropes of traveling with us (and he is doing quite well and enjoys our adventures).

To be honest, while my wife took the pup for a walk, I decided to take the opportunity to enjoy the pool. Very nice and clean, but as I was enjoying a nice relax I was bombarded by about 15. - 20 kids and a couple adults throwing these kids into the air and into the pool. Now I get kids will be kids we were all young once, but the way the adults were throwing these kids was very dangerous in such a shallow pool, needless to say I didn't stick around...

The breakfasts were good. Wasn’t a fan of the scrambled eggs, they were not very fluffy, but the omelettes were always great. Loved the fruit salad and yogurt.

It would be more efficient to combine the Staybridge and Holliday Inn breakfasts ( theirs seemed to be better attended). As for the evening social snack, the meal seemed Ok , but it didn’t appear well attended. Suggestion; 1) if the customer have kids ( burgers, fries, Mac & cheese, hotdogs) , otherwise cold cut sandwiches would be fine. (2) a open bar adult only happy hour ( three drinks maximum) between the hours of 9 pm to 12 am . Maybe Karaoke?

I enjoyed the closeness to Niagara Falls. The space was comfortable and spacious. The staff was nice and helpful. It was quiet and peaceful. I appreciated having breakfast available.

I would have preferred if I was able to connect to my streaming services instead of just having basic cable. The smell of cleaning products was rather strong so I would advice fragrance free for those of us with scent sensitivity.

Pleasantly surprised by the size of the King suite. If required for an extended stay, the kitchen is excellent.

Air conditioner in bedroom did not work at all, and on top of that made an annoying sound, even when unplugged, that kept us awake for a couple of hours. For information, there is a separate air conditioner for the living room / kitchen area.

The room was spacious - a small apartment - with living room, kitchenette and bedroom. And, of course, a bathroom (shower only no bath tub). Lots of drawer space and a good sized cupboard. We were very comfortable. The staff was friendly and the room service (cleaning) was provided daily. This is no longer common and we appreciated it. The cleaners were pleasant and one, in particular, had a fabulous sense of humour.

We make a habit of folding bath towels (after allowing them to dry) with a view to using them again. The staff took the used towels away and left fresh towels. This could improve the ecological impact of visits to the hotel.

Overall, the building was well maintained and clean, the facilities were satisfactory, and the staff provided good service.

Upon arrival on the first night, it seemed that the pillowcases and bed sheets had not been changed and were not properly clean. After I requested fresh ones, the staff came the next morning and replaced them.

On the first day, a person at the front was nice and welcoming the place is spacious and clean and has all kitchen equipment.

On the second day, a person at the front wasn't as nice as the first day and gave us different information about using the breakfast area with pets (on the first day she said as long as my dog is in a carrier and doesn't bark he can be with us) way she talked wasn't nice enough but it was early in the morning and most of the experience was great so we went back to our room to eat our meal.

The room was excellent, except for the bed which was either a bit too soft for my liking, or it is a good quality bed, but older and became soft. Ub either case, I didn't sleep great.

The breakfast could have been a little bit more upscale for the price, but it was adequate.

The staff was wonderful. The breakfast was amazing.

The pool area was very loud because it’s enclosed. The water was cold and dirty. We only used it once out of the seven days. I liked that they had laundry but I didn’t like that we had to pay for it. We have stayed at 2 other Staybridge Suites for a week each and we never paid for laundry.

Staying at Staybridge Hotel was a blissful experience. I really enjoyed myself. The staff were so professional and helpful. The environment was sparkling and the breakfast, awesome. 👏🏽👏🏽👏🏽

I wish they had complimentary bottle water. I had to buy water for the duration of my family stay.