Francesco greeted us warmly at Reception and was a constant source of information and recommendations. Nothing was too much trouble. He even obtained his Grandmother's family recipe for Caponata (which we love), carefully transcribed into English with printed versions in both languages for us to bring home. Our room was spacious, spotlessly clean and very comfortable. The location is perfect, a few minutes walk from the historic centre, tons of restaurants, cafes and shops as well as the Aeolian Islands ferry port and the promenade sea wall. The breakfast buffet assortment was huge and delicious, attended by two lovely ladies who kept replenishing to ensure it was always fresh, and bringing countless cups of fresh coffee. It was a delightful visit and we'd highly recommend this property.

The hotel is excellent, clean, and very convenient if you want to travel to the Aeolian islands. I have to give particular empasis to the staff. They were more than helpful, extremelly hospitable and generally they were very professional. Especially, the young lady and the man who were at the reception the day we arrived.They were patient and gave helpful information to all the people who were waiting in the queue before us. Breakfast was excellent with fresh products, mostly sweets but it had cheese and bacon, and so on. The hotel has a parking which is very convenient. I have to mention that we were able to leave our car at the parking for three days that we were at the Aeolian islands. Thank you very much.

The location was central for the harbour, ferries and restaurants. The breakfast was great and the room was fine with kettle and balcony.

I had an unfortunate incident with the manager but he was very apologetic.

Staff were so lovely, kind, helpful. Breakfast was delicious. Air conditioning was excellent. Room comfy and sweet. Very clean hotel. Easy walk to town. I would love to come back!

Bed was hard. Not terrible, and sleepable, but hard for side sleepers.

We chose this place because it was located within walking distance of the ferry terminal. They allowed us to leave our car in their underground car park for the days we were on the islands (at only €5/day). The room was big and comfortable, breakfast was excellent, and the staff were very helpul (even when we struggled with each others' language). We would love to return!

The carpark was hard to find. It had a tiny, steep entrance ramp with a very small sign on the wall. It is precarious to reverse a car down there. Perhaps they could paint some orange stripes on the columns in the carpark, and make the sign bigger and brighter. Also, they could use their website to keep some pictures of the landmarks on the way the carpark, so that it would be easier to find the way in.

Close to the port for an early (8:30) departure in the morning. Custard-filled croissants and cappuccino made by a real person at breakfast.

Possibly the smallest hotel lift I've been in - I'd be surprised if even a small wheelchair would fit. There are ground floor rooms but the breakfast room is in the basement.

It was a very clean well. Ai gained property with friendly staff. Old world charm close to the Port Area.

A couple of hiccups but all in all a good easy stay.

Nice and clean. The hotel staff were so friendly and helpful.

They mentioned that they are close to the beach. In fact, they far away from the closest swimming beach.

The location was terrific....five minute walk to restaurants and shops and to the port. We did a boat tour that returned at 11 pm and it was a quick, safe walk back to the hotel when we were very tired! There was a grocery store within walking distance as well. The room was nice and clean and the staff was super friendly and helpful. The breakfast was typical Italian breakfast, but many choices were available. The room was quiet at night as well. Overall very nice stay!

My only complaint was that the refrigerator in the room did not work, and the shower jets did not work (I was excited when I saw that there were body jets but they barely even spit any water:( Obviously neither of these things significantly impacted our stay-

Perfect hotel, excellent location, rich breakfast choices, safe parking underground, proximity to laundromat (130 metres away!).