Beautiful resort right on the beach which is absolute paradise, I was hesitant by the 1 or 2 bad reviews but glad I book because it doesn’t deserve anything but 5 stars as it was exceptional. Beautiful clean villa, delicious kai, prime location but the thing that made this resort special was the incredible, friendly and attentive staff. They make this resort so special and beautiful. Highly recommend this resort above all the other ones, can’t wait to book here again. Thank you Crown beach resort and Spa 🌊

Everything was exceptional, nothing to fault at all.

Food at the resort was quite good. The buffet on the cultural dance night was excellent. However, the Sunday evening roast that we experienced was not that good. Breakfast buffet included hot food so that was OK. Room was a good size but the villas do need a bit of a face lift. You need to explore other nearby eating places to get variety of food. Staff were very friendly. Lagoon cruise by Koka was very good. Book early as it is popular. Also book the Progressive Dinner night before you arrive as it is extremely popular. Pool and surrounds was very good.

The impression from the booking site was that a swimming beach was nearby. I believe based on what we saw that the better swimming beach was around 15 minutes drive away. The beach at our resort was sandy but there were many rocks throughout the water. Snorkeling at high tide may have been OK if you're a confident swimmer. More about Rarotonga than the resort, but the island needs more transport options. A bus every hour in one direction with another at the same frequency going the other way is not nearly enough for the number of visitors. Make sure you book your hire car before you arrive and be prepared for a minimum hire period of 3 days. Taxis start at $20 pp unless you have a travelling party. The 4WD Safari Tour is expensive for 2 .5 hours without lunch. Better options exist.

Breakfast was good, different selection of foods each day. Room absolutely beautiful! Facilities great! Private pool great! Cocktail happy hour perfect before dinner, watching the sunset. Room service at night was a lovely touch to have our room & pool lights put on and our bed turned down with fresh flowers on bed. Lovely & quiet hotel to relax. Meitaki Maata 🌺❤️

Just a few things; soap dispenser in toilet empty, filled 2nd to last day of our stay. No iron in room had to go to front desk to ask for one. Beach towels not replaced had to go to front desk. A couple of days our room service was not done till late in the afternoon after 2pm. Only took them 10-15mins. Interrupted our afternoon relax time.

We love staying at the Crown because of the people and the fact that it’s adult only. The staff are exceptional, they are friendly, kind and really make the stay fabulous. We love the atmosphere. It’s not pretentious, we can be ourselves, be relaxed and have a great time.

Since our first stay, in 2016, the facilities have shown the impact of time and a bit of neglect. We guess that COVID has taken an extremely tough toll on the resort. There are things that really do need attention.

Spacious rooms. Close to the beach. Rooms are not attached to other rooms, so I can't hear other guests.

Little bit outdated and run down. Not the standard you would expect for a crown facility. Funny sweated smell, we thought it came from the old dirty ponds on-site. The showers water pressure kept going from slow to fast every 2 seconds.

The staff were helpful and friendly. The resort itself is well set out - some of the pools were empty, due to a dry period and lack of water overall in Rarotonga. We had our own pool which was well used. Made use of the free laundry facilities. Our room was comfortable and spacious.

Not really "didn't like" just two comments. The floor tiles in our room could do with a thorough hot mop followed by a good buff. The housekeeping staff did come into the room at random hours during the day but were very quick in and out.

The staff are the biggest asset of the resort.

Because the best restaurant on site is closed at the moment the on-site dining is limited to Oceans restaurant and bar which has a very limited menu, made more so by supply issues. With Flambé being closed it would be good if the menu at Oceans could be upgraded, especially for dinner, maybe having a seperate a la carte menu for the nights when there is not a themed buffet. The gardens are not as lush as on a previous visit and the whole resort has a tired feel. WiFi is patchy and you have to pay extra for it. Was unable to use WiFi in our Villa.

Hospitality of all staff was exceptionally good. Nothing was a problem. The restaurant service and food was on point. Great value for money!

We had a lot of rain which interrupted the signal so tv was not working well, and when it was working, there was only one channel to view. The beach was messy and rocky - not like the pictures that depicted clean white sandy beaches with a blue lagoon

Overall the breakfast was good although some days there was a little less selection and the hot food was not topped up quick enough. The staff were all super friendly and nothing was a problem. The location and setting is gorgeous and they keep the grounds looking raked and beautiful always.

The couch in our unit was small and uncomfortable. It could do with an upgrade. The pillows on our bed were a great size but again probably need refreshing as the stuffing felt like it had separated.

The rooms are luxurious and as described and the staff go above and beyond to help make your stay comfortable. The location is near a car/scooter rental although far from most things we ended up doing - most things were in Muri beach which is about 25 minutes drive away.

Having a vegetarian in our party was hard - the themed nights didn't have great vegetarian options. Make sure you hire a car to get to other places to eat at night if you don't want to eat in