The hotel is easily accessible from the train station by bus. Check-in as well as check-out were very fast and uncomplicated. The staff at the reception was quite nice and helpful. The room including the bathroom was clean, comfortable and modernly furnished. All amenities were working properly. The curtains effectively blocked the light which was quite nice. There are many shops/groceries stores very close to the hotel.

Breakfast was decent but the variety could have been a little wider.

A spacious and clean room in the city centre. The air conditioning worked perfectly and the bed was really comfortable: not too soft, but not too hard either. I also received a warm welcome at the reception. Wide range of different dishes was offered for breakfast and the porridge tasted excellent.

I would have liked parfum-free soap in the room. It would make the hotel more accessible to the people that are sensitive to scents. For the sauna, it is good to know in advance that flip-flops are mandatory. I would also have enjoyed more Finnish TV channels or a Smart TV with Miracast for connecting my phone.

Lovely hotel in centre of city, just across from local bus station, easy to check in,and out, our room was great, big, airy, and nice views from windows. the hotel has its own sauna centre, which is free for all hotel guests in the morning only, the breakfast is served in hotel cafe, which is also open during the day/evening. The breakfast is both cold and hot food, and same for drinks as well. Only short walk away from shopping centres, local river, parks, lots of interesting things to see, and do in Tartu. The hotel has free wi fi, and good connection to internet,the supermarkets have lots of different foods, and other household items, you need to buy supermarket card for discounts on shopping, as prices are reduced during the day, and can save money on shopping, there are plenty of cafes, and restaurants, and bars that serve food and drink, also you can buy hot food in the supermarkets as well, which is good value for money.

The only problem we had was on our last day, and was told no pancakes at 09am, but, there was still big bowl of jam, was told they stopped serving pancakes, yet, each morning, there was lots of pancakes for breakfast.

I really appreciate that my need to check-in earlier was fulfilled, it was very helpful. Also I liked cleanness level in all premises, cafe stuff (people and service). All dishes in the cafe which I tried and breakfast were very good. Great that in the morning there is a possibility to visit sauna for free. I liked the room interior and all hotel design also, quite cozy.

For me the mattress on the bed didn`t fit, my sleep was not good on it. And would be helpful to have a kettle and cups in the room to have a possibility to prepare tea or coffee at own disposal.

Breakfast was good, parking was available and the location is excellent for visiting AHHA and aquapark.

We ordered a family room with 2 single beds but the room was not ready upon our arrival (possibly, given out to other guests as I can derive from the question - can anybody from your company be already checked in for you), and the mattress on the additional bed was too thin even for the 5 year old kid that we needed to put additionally blanket folded twice to make it a bit more comfortable for sleeping. The other thing was shower - I was quite surprised that the shower area was not separated from the rest of the bath room by any kind of barrier. And I didn't found a hairdryer in the room.

Great location and clean hotel. We really enjoyed the morning sauna and the fitness centre. Breakfast was tasty and partially changed offer during our stay, what we appreciated.

I would definitely recommend some training for the staff at your check-in desk. Instead of using sentence "May I offer you an early check-in for xxx EUR? the lady said - "Sorry I am not allowed to give you the room before 15:00"... that was so funny. The room was prepared, we were willing to pay a bit more for any more comfort, but we stayed sitting at the reception watching the watches...I think that giving the customers some minutes more at the room and provide them the keys earlier would be polite and nice..

The room is bigger than I thought. All the facilities work well: the heater works excellently, the shower is strong, and warm water is available at all times. The receptionist is very nice. On my first night, December 2, I was very thirsty but was concerned about drinking water directly from the bathroom tap. The receptionist kindly helped me get water from the kitchen in the reception area instead of forcing me to buy a water bottle. I truly appreciate that. I also appreciate how the cleaner helped with the trash and made everything tidy without rearranging my belongings. When I checked out early on Tuesday, December 3, the receptionist noticed that I wouldn’t be able to have breakfast and gave me a chocolate candy. I really appreciate that thoughtful gesture.

The room is bigger than I thought. All the facilities work well: the heater works excellently, the shower is strong, and warm water is available at all times. The receptionist is very nice. On my first night, December 2, I was very thirsty but was concerned about drinking water directly from the bathroom tap. The receptionist kindly helped me get water from the kitchen in the reception area instead of forcing me to buy a water bottle. I truly appreciate that. I also appreciate how the cleaner helped with the trash and made everything tidy without rearranging my belongings. When I checked out early on Tuesday, December 3, the receptionist noticed that I wouldn’t be able to have breakfast and gave me a chocolate candy. I really appreciate that thoughtful gesture.

Clean, cozy hotel. No more words. Fast check in, great staff. -10% for ahhaa centre if buy tickets on hotel reception. Grosseries in 200 meters. Excellent breakfast, quite caffe. Delicious pankcakes.

No kettle in the room. Toaster in caffe makes toastes too long time.

Large, clean, comfortable room, with excellent bed and shower. The location was ideal next to the bus station and only a short walk from the University and old town. The staff were very friendly and helpful. I was delighted to receive a free upgrade to a large double room on arrival. The breakfast menu was extensive, fresh and filling.

I wouldn't have changed anything about the hotel stay. Everything was even better than I was expecting. The hotel is highly recommended for anyone staying in Tartu for work or holidays. I didn't get a chance to try out the sauna but this seemed like another attractive hotel feature.