Room is OK, cleanest of tthe room on the high level, new silent freedge of minibar.

Breakfast, I expect 4* continental breakfast, on the breakfast missing vegatable, juice was terrible that was not juice just some cheap concetrate in water. If you want bacon you have to go maximun in at 7:10. The touste machine: 2 times you need send bread througt conveyor and distance beetween them must be minimum 5 cm, I had around 2cm and almost machine and hotel burned. Coffe automat: missing holder for small cups, in case of using small cup, your throusers will be whole of coffe, the angle of nozzle is really strange.

Pleasantly surprised by the room. Very clean, spacious, bathroom decent size. Basically everything you need for a great night is there.

Location is not good. It seems it is in some kind of industrial zone, all around the hotel, not good sight. Hotel is outdated, like it's stuck in the 90s. That's why I was pleasantly surprised by the room. It didn't look promising from outside.

the staff let us check in super earlier!! we arrived to Torino super early for a wedding that day, so the staff let us check in very early so we have time to rest a bit and prepare for the wedding… this was something that only on an ultra luxury property they will do… plus they didn’t charge us for it. very impressed.

Not Air Conditioning. Not because of the hotel decay but seems to be a regulation in Italy to save energy (that’s what we were told) so ok. The location was not ideal if you want to stay close to the Center of Milan, but it was perfect for the wedding location.

The staff were very helpful. The room was spacious and clean. The parking felt secure

There was a problem with our bathroom, which was unfortunate but not the fault of the hotel staff. We were not early for breakfast and by that time the egg was cold and sloppy and the bacon was cold and rock hard. This is often the case in hotels. The non-cooked element of the breakfast was fine.

In general, everything is fine. Service is good and the staff is polite and friendly can speak on my native language which is very pleasant, reply quickly, ready to help

The fridge in the room could be bigger and work properly. As a suggestion could be set up swimming pool and gym.

Well-maintained property with good parking, excellent access to the metro station, and nice breakfast buffet.

The room could use a bit of an upgrade - facilities a bit dated. We weren’t able to regulate the temperature and it got too hot in the room to sleep at night.

Staff was friendly, hotel was clean and tidy.

As the location is next to main street and AC was switched off, it was not possible due to the noise sleet with open window, therefore it was quite warm in side.

strange first feeling when you come - industrial area, outdated building… BUT: rooms are spacious, beds comfy, reception people were very supportive, quite good dinner available in the hotel restaurant. And very good connection by metro to Turin center in 16-17 min once you enter the train. Metro station is within 10 min walk from the hotel.

LARGE AIRY WELL APPOINTED ROOM. SMALL BALCONY. PARKING INSIDE HOTEL GROUND. BREAKFAST EXCELLENT

TABLE TOPS IN BREAKFAST RESTAURANT NEED TO BE REPLACED OR RECOVERED…THEY GIVE A REALLY BAD IMPRESSION. ABSENCE OF EVEN COFFEE ON MONDAYS IS A LITTLE SURPRISING FOR A BEST WESTERN

Spacious rooms. Great breakfast available. Free parking available at the hotel. Friendly staff.

Rooms furniture a bit old. Area where the hotel is located is a rather an industrial area, but at 10 min walk from the Fermi Metro station (last station of the Turin metro).