83 reviews
From
$4075-32, 1 Jo 4 Chome, Niseko Hirafu, Kutchan-Cho,, Niseko, 044-0080, Japan
83 reviews
1/31
Skiing
Free wifi
Fitness center
Free shuttle
Streaming service (like Netflix)
Air conditioning
Bar
Ski rental on site
Sansui Niseko is a 5-star hotel in Niseko Hirafu, Kutchan-Cho, Niseko Town, Japan. Address: 5-32, 1 Jo 4 Chome, Niseko Hirafu, Kutchan-Cho. Located about 5.9mi from the city center, this hotel has 83 reviews and prices start from $407.
Featured amenities include skiing, free Wi‑Fi, a free fitness center, and a free shuttle service, plus streaming service (like Netflix) for cozy nights. A hot spring bath is free, and spa options are available with extra charges. On-site ski rental, 24-hour front desk, air conditioning, a bar, kitchen and kitchenette with kitchenware, non-smoking rooms, wheelchair accessibility, elevator, free toiletries, a view, a bidet, soundproof rooms, and a bathtub round out the thoughtful touches.
With 83 reviews and a 5-star rating, Sansui Niseko stands as a notable choice in the Niseko stay scene. The distance to the city center is 5.9mi, and the address remains 5-32, 1 Jo 4 Chome, Niseko Hirafu, Kutchan-Cho. Prices start from $407.
Winter days in Niseko are made even better with a complimentary hot spring bath and spa options available for a fee, plus the convenience of on-site ski rental and a free shuttle to the slopes. Streaming nights can be cozily enjoyed with a Netflix-like service, while free Wi‑Fi, a free fitness center, and a 24-hour front desk keep everything running smoothly. Practical touches abound—air conditioning, a bar, a kitchen and kitchenette with kitchenware, non-smoking rooms, an elevator, free toiletries, a view, a bidet, soundproof rooms, and a bathtub round out the thoughtful details.
Accommodations come in several stylish configurations. Deluxe Suite, 1 Bedroom offers 883 square feet of space with a Queen bed and can accommodate up to 8 adults and 5 children. The Studio covers 269 square feet with a Twin setup and can host 5 adults and 3 children. For larger groups, Suite, 2 Bedroom clocks in at 603 square feet and accommodates 8 adults and 5 children, while the Suite, 2 Twin, 2 Bedroom spans 926 square feet with a Queen plus two Twins for up to 4 adults and 1 child. Deluxe Suite, 2 Bedroom is a roomy 1,399 square feet, featuring two Twin beds and a King to welcome up to 8 adults and 5 children.
The property sits at 5-32, 1 Jo 4 Chome, Niseko Hirafu, Kutchan-Cho, Niseko Town, about 5.9mi from the city center. Payment options include cash and major cards: JCB, American Express, Mastercard, Visa, Diners Club, and UnionPay. With 83 reviews and a 5-star rating, this Niseko stay option blends convenient access with a mix of cozy and spacious layouts, all starting from a price point around $407.
Closest airports
Okadama Airport
38.7miNew Chitose Airport
50.7miSkiing
Free wifi
Fitness center
Free shuttle
Streaming service (like Netflix)
Air conditioning
Bar
Ski rental on site
24-hour front desk
Hot spring bath
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenette
Kitchenware
Elevator
Free toiletries
View
Bidet
Soundproof
Bathtub
Show 5 photos
Suite, 1 Bedroom
2 Twin Beds
605 sqft
Kitchen
Private Bathroom
View
Kitchenware
x8
+
x5
More details
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a refrigerator, a dishwasher, kitchenware and an oven. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit has 2 beds.
Show 3 photos
Deluxe Suite, 1 Bedroom
1 Queen Size Bed
885 sqft
Kitchen
Private Bathroom
Bathtub
View
x8
+
x5
More details
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The spacious air-conditioned double room features a flat-screen TV with streaming services, a washing machine, soundproof walls and a coffee machine. The unit has 1 bed.
Show 3 photos
Studio
2 Twin Beds
270 sqft
Private Bathroom
Kitchenette
View
Kitchenware
x5
+
x3
More details
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware and an electric kettle. The twin room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit offers 2 beds.
Show 3 photos
Deluxe Suite, 2 Bedroom
2 Twin Beds
1 King Size Bed
1400 sqft
Kitchen
Private Bathroom
Bathtub
View
x8
+
x5
More details
Suite, 2 Twin Beds, 2 Bedroom
1 Queen Size Bed
2 Twin Beds
925 sqft
Kitchen
Private Bathroom
Bathtub
View
x4
+
More details
Show 6 photos
Penthouse, 7 Bed
Refrigerator
More details
Suite, 2 Bedroom
Kitchen
Free wifi
Microwave
Flat-screen TV
x8
+
x5
More details
Show 6 photos
Penthouse
More details
Suite, 2 Bed
x8
+
x5
More details
Apartment Standard
More details
Room Selected at Check in
More details
Suite, 3 Bed
x8
+
x5
More details
9.4
83 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Chomel
10
October 2024
I would give 6 stars for service if I could!! Stayed 4 nights at Sansui and I already felt compelled to write them a google review on my 2nd night here. First of all, the staff we have encountered really serve from the heart! When we first arrived, front desk staff Jovi welcomed us at the front door and asked for my name. I asked if I had to show my reservation on booking.com and he said no need, cos he was already expecting us. That sure made us feel special! Jovi brought us to the room and even showed us around the hotel. He provided a good orientation of the hotel and its surroundings for us. The concierge staff Lily was so kind to help us call a motorbike rental company in Sapporo to ask for more information. She also helped make reservation at a local restaurant she highly recommended. And mshe did all of this with such amazing patience and a big smile! She’s such an asset as she can speak English, Mandarin and even Japanese! Rita was also really sweet. She heard that we were going hiking to Hangetsu Lake and immediately passed us a bear bell for our hike. That will be a sweet memento of Sansui. One day, when we were back late, they even took the initiative to reserve a carpark lot for us in front of the hotel as there were many outside guests who visited the hotel bar. We were so touched my their kindness. These are things that can’t be taught to staff. And these staff have it in them to make sure every guest feels cared for. Above the ultra-modern, very spacious and extremely clean apartment, the very well-equipped kitchen, and lovely onsen with nice Icor products, it’s truly the staff that made Sansui stand out!! I am so glad we chose to stay here among the other hotels in this area! Initially I wanted to book Setsu Niseko but it was fully booked (which goes to show how busy it is), and boy am I glad I chose this relaxing boutique hotel! No regrets whatsoever.
Nothing about the hotel, location or staff! Except perhaps a feedback to install separate key activated doors for the male and female onsen. This is for security. Currently guests must tap their room card to enter the onsen area, but the different male and female onsen entrances are not “secure” in that the opposite gender can enter either onsen as there is no door for each. I did feel kinda insecure when I was the only female using the onsen at night.
Derrick
10
September 2024
From the moment we drove to the driveway, they came to greet us and help us with the luggages. Ushered us to the lobby, sit us down and gave us a welcome drink, let us settle down while preparing our check-in. Then the lady arranged for our luggage to be delivered to our room while she show us around the facilities. Service and the property were both very impressive throughout the stay. The room was fully equipped as though we here for a long stay. The mountain view from our room was memorable. Knowing that we were here for our anniversary, they left a box of snacks and a card with the well wishes by their team members while we were out exploring. The breakfast were so sumptuous it took us 2 days to try out their selections. They even arranged for transportation to bring us to and fro the Mountain Lights which was spectacular. We already decided that we will return next year as it is truly a place to relax and enjoy. Cheers to the team at Sansui Niseko!
Nothing.
Henry
9.1
February 2024
Ski in Ski out and the ability to buy lift passes in the hotel was super convenient. The ski and boots storage facilities were also great. The hotel shuttle service was also top notch and extremely useful for our family with the only requirement being some organisation to know when you would need the service! The studio room was perfect for us, with a huge bed and a nice little kitchenette if you want to relax and cook in the hotel one night. Everything in the room was very luxurious and clean.
The breakfast selection could have been a little more extensive although it was adequate. There also seemed to be some confusion with organisation of spa treatments as our requests were not communicated onto the relevant people. Additionally, twice we turned up for treatments and no one was present in the spa.
Li
10
October 2024
This hotel is the best. We love everything about it. The front desk staff, Miss Gasho, and Miss Lily are beautiful, friendly, knowledgeable, and professional, both of them are fluent in Chinese, English, and Japanese. The hotel is very new, the room and the facilities are in superb condition. I also like their breakfast with good variety and quality. I will be back there whenever I go to Neseiko again.
Nothing
Yi
10
January 2024
This stay at Sansui gave us a very deep impression and a perfect experience. The hotel's overall environmental design, room facilities, restaurants, the home-like service of all employees, and various additional services such as shutter bus, etc., all make me feel that this hotel is worth the money. This stay was a wonderful part of our ski trip in Niseko! In particular, we would like to express our special thanks to Miss Amanda. Miss Amanda not only provided us with excellent service and perfect response to our various questions and requests every time during the entire stay, but also tried her best to be very responsible when we needed help. We are very touched by the responsible and enthusiastic attitude to help us. For example, on January 15th, we left the hotel and took the JR from Kutchan to Otaru, but heavy snow caused the JR to be suspended that day. We were at a loss in Kutchan. At this time, it was Amanda who checked the bus time and bus waiting location for us again and again, providing us with extremely detailed information, and later provided us with a rental car after we were unable to take the bus. assistance services. That morning, we had more than 10 phone calls with Amanda, and we could feel her professionalism, patience and enthusiasm every time. Amanda is a representative of Sansui's excellent employees. Because of such employees, we have a better impression of Sansui and will recommend it to all our friends.
Breakfast is too monotonous and not rich enough. There is an incomprehensible behavior of the waiter cleaning the room. Different classified trash cans have different lids, and the waiter will change the position of the lid every day. This will cause us to pay special attention to the garbage we throw every day. Trash can lids should be kept corresponding to the same bins every day.
Cj
10
December 2023
Sansui really won our hearts. We were one of first guests to arrive for the winter season and stayed for 5 nights. The service right from pickup at Kutchan station to drop-off at our Forest Villa in Niseko was exceptional. Amazing service by everyone at the hotel. Special mention for Tara, who was warm, friendly and ever ready to assist. The hotel had shuttle to bring us anywhere in Harafu and Kutchan. We went shopping at supermarket and used the well stocked kitchen in our room to prepare meals/snacks for our kids. The hotel also assisted in calling various restaurants to check if they were open during the pre-season and helped us make reservations/drive us to these locations. All in all, truly exceptional service.
Nothing to complain.
Yanjie
9.1
March 2025
Perfect location with ski-in and ski-out. The staff is very kind and warm-heart. The Michelin restaurant is very excellent as well. Overall it is over our expectation.
The window of studio room we stayed are small, and the hotel staff told us we actually could ask for the type of room when / before check-in. But our room has more space compared to other standard studio rooms. A trade off.
Janice
10
November 2023
The best accomodation in Hirafu,Niseko. The Hotel Management is outstanding in terms of catering their services to us as their Guests. We feel very welcome and the customer service is top-notch, warm and personable. From the time we arrived at the airport to sending us off upon check out. We greatly appreciated the free Sansui Hotel service shuttle. Truly one of the most relaxing vacation we ever had since they arranged everything for us including booking for restaurants, spa and they'd also gladly assisted us to where we could possibly visit some other places for sightseeing/day tours around Niseko. We can't wait to be back soon. Thank you to the Amazing Staff of Sansui Hotel Niseko most especially to Miss Tara.
None at all.
Shaw
10
June 2025
New and clean. Centrally located in hirafu area
No room service. We checked in around midnight and the nearest convenience store Seico Mart closes by 11pm. If yr flight lands at New Chitose Airport after 8pm, the best thing to do is to buy food from the convenience store at the airport.
Graeme
10
April 2025
This was a perfect hotel for Ski In / Ski Out. Mostly families but we booked the smaller room as just for a couple. Washing / Tumble Dryer was perfect in the Room. Hollywood Twins beds were also super comfy and a beautiful view of the Junior slope / Ski Chairs lift.
Attractions
Hoheikyo Onsen
23.9miJozankei
24.8miAttractions
Hoheikyo Onsen
23.9miJozankei
24.8miAirports
Okadama Airport
38.7miNew Chitose Airport
50.7miSkiing
Free wifi
Fitness center
Free shuttle
Streaming service (like Netflix)
Air conditioning
Bar
Ski rental on site
24-hour front desk
Hot spring bath
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenette
Kitchenware
Elevator
Free toiletries
View
Bidet
Soundproof
Bathtub
Accessibility
Bathroom emergency cord
Toilet with grab rails
Wheelchair accessible
Activities
Skiing
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Lockers
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Toaster
Washing machine
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Air purifiers
First aid kits available
Ski
Ski rental on site
Spa
Fitness
Fitness center
Hot spring bath
Locker rooms
Spa
Spa facilities
Spa lounge/Relaxation area
Transportation
Free shuttle
View
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
The price in JPY has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Cash
JCB,
American Express,
Mastercard,
Visa,
Diners Club,
Cash only,
UnionPay
This property accepts cash.
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