We arrived quite late in the evening but the lovely lady in the front office let us in and after a bit of form filling we were off to our room. Really lovely spacious room, very clean, super comfortable and I was out like a light after a long day traveling. Next morning we were up and gone early but again the lovely lady in the front office gave us a nice send off even wishing us a Happy Thanksgiving.

Can't fault the place and I don't understand some of these poor reviews. Maybe people are confusing the lady in the front office's directness as being rude but we certainly didn't find her to be anything other than her authentic self.

Great location, right off the main drag, makes it really easy to get wherever you want to go. Well laid out rooms that are perfect for families.

The room we stayed in was tucked in the corner down a bit of a hallway, which was perfectly fine for us. However, the neighbouring patrons were always sitting outside of their rooms smoking cigarettes. This made the little hallway that we had to go down to get to our room smell heavily of smoke. Not really any fault of the property, just unfortunate for us.

Room and beddings very clean, a lot of upgrades over the years . Situated minutes from amenities groceries/ restaurants etc. Close to Nanaimo’s world class tourists spots, Neck point park, Pipers Lagoon park and fishing and walking pier in maffeo Sutton park.friendly staff.

I can’t say this about all the rooms, but the shower/ tub in our newly renovated room could’ve used a couple of bars on the wall, could be a bit slippery especially for the elderly.

The kitchen was well appointed. The towels were displayed nicely when we arrived. The price was good.

The remote for the TV didn't work. There wasn't a daily clean, bedmaking or top up of tea/coffee. It isn't close to the city centre or places of interest.

The owner was nice. The price matched the expectations. It had all the basics and the necessities for a good night's rests. No complaints.

My expectations were met. I jmhave nothing negative to say.

Fantastic staff, friendly, close to ferry ,close to major roadways, and an absolutely extraordinary east Indian restaurant two doors down.

Convenient in the city, accommodating with our dog travelling

Junkies all over the place even across the street at gas station all night

Very clean, comfortable room. Easy check in/check out. Close to ferry terminal.

No staff available in morning. No ice machine.

For the first time when I saw this motel from the outside, felt a bit scared about its appearance. When I entered the room, it was nice, clean, and good. Had an air conditioner, a microwave, a big refrigerator and a big spacious kitchen with some accessories in it. Was easy to prepare food for the kids. The staff at the reception was kind and friendly.

Outer appearance could have been a bit more appealing.

Staff was excellent Location was perfect

Stairs for one of our party but in fairness we did not specify ground floor level when booking