We certainly enjoyed our stay. The room in this quaint historic hotel was clean, quiet and very comfortable. Room appeared newly renovated with an eletric tea kettle, comfy bed and nice shower. Room cleaned, linens changed daily. Strong wifi. Delightful staff that was extremely friendly & helpful. Nice having a microwave available for use in the lobby's common area. Several restaurants and a few grocery stores located close by. It's just 10 minutes from the train station & bus [Nomad #2 takes you to Mont Saint Michel].

Location: it’s 8-10 mins walk from Pontorson railway station, from where you could go to Mont Saint-Michel by No 2 bus. If you want to go hiking from the hotel to Saint-Michel, it probably takes 2 hours, trust me the view is great! Community: very quiet and there are many restaurants, you’d enjoy the food. Room: very clean and comfortable. Staff: BW staffs are excellent and extremely friendly and wonderful! They helped us with check in, getting us the bus schedule, and recommending good restaurants. Thank you all so much :)

WiFi is kind of slow.

The staff is really very friendly, from the moment they checked us in untill the check-out. The stairway and halls are quite oldfashioned, but then you enter the room and there is a brand new toilet and bathroom. And the bed was really comfortable. There is a parking in front of the hotel and at the back, free of charge. Quite a few restaurants and supermarkets in the area. And the Mnt Saint Michel is only a short drive. We would go back here again without hesitation.

1. Location ● near the train station ● restos & grocery nearby ● seems a peaceful & safe area ● nice area to take a stroll esp. early morning or late afternoon 2. Staff ● courteous & accommodating esp. M. Goulven Pourtau 3. Room ● clean & spacious ● the cabinets can be locked & good for storage ● towels are new & bath & body wash of good quality ● hotel is amazing- 16th century ● has potable water; can save money from buying bottled water 4. Garden HIGHLY recommended 👏👏👏

Elevator ● not so much concern since I like walking the 16th century stairs Lights in the hallway ● sensor-activated & most of the time, it'll only be put on when you already passed by so it's dark No refrigerator Trashcan in the bathroom is too small

The family room was spacious, the bathroom was modern and everything was clean. The staff were kind and accommodating. There's a pretty garden in the rear with tables and chairs where we ate our dinner as we had some trouble getting a table at the nearby restaurants. There are plenty of take away options close by. It was a short walk to the train station where we arrived and took the bus to Mont Saint Michel. It's also not far from the laundromat and a lovely old church. We had a comfortable and enjoyable stay.

Loved the quaint atmosphere and historic feel of the hotel. Bathroom had been updated. Beds were clean with fresh linens. Perfect location to walk to restaurants and explore Pontorson. Great location to reach Mont St. Michel. Cute courtyard. Breakfast was good. Bar in hotel was vey good and had great atmosphere. Parking was nearby. They offered great recommendations for meals. Eugenia was a super restaurant per their recommendation. Manager was EXCELLENT. My husband needed ice to ice a swelling knee and the manager accommodated on every request.

Room furniture and carpet need to be updated. They do have a lift but even after exiting on your floor there are still stairs to climb. With windows open, some customers were really loud and it could be disturbing while trying to sleep but we were very tired at night and it didn't bother us. Room had no air conditioning and France was in the midst of a heatwave - UGH. Windows opened, that helped get some air circulating. The only reason I didn't give them a 10 was the heat. It was 103 degrees one day and A/C would have been nice. A fan would have been helpful too. This is not their fault - I booked without checking for A/C. It was still a nice stay just hot.

Small quiet hotel in historical building. Easy and free parking nearby. All members of personnel nice and helpful at any level. Special thanks to lady at the reception who was taking care of our wellbeing all the time. We do not have her name but she was an exceptional example of good staff. Caring, softly speaking, really a diamond for the hotel business. Nice breakfast in stylish location.

Nothing in particular.

We loved the building with its rich history and its location so close to Mont Saint Michel. The staff were friendly and helpful. This is probably the best Best Western I've ever been in! If you're a tourist looking to stay at fun unique places don't think this is just your average best western. It's a unique hotel with a brand name!

location, charm of hotel were very welcoming The room was comfortable and hotel had a great hearty breakfast We were able to have a much needed relaxing rest after driving from Paris on our way to Mont St Michel staff very friendly and helpful, exceeded my expectations

due late arrival had issues finding proper parking

Old building from XVI th century.Great old rooms with wooden beams on ceiling,nicely composed furnitures. Staying there is like trip to very old times.

In very hot days air condition would be nice to have but not a must.