Beautiful hotel perfectly situated to enjoy the town. The rooms and baths are huge, clean, and very tastefully decorated. For me, it was an unexpected, oh wow, experience. Parking is on the street and was no issue. There are plenty of spaces and no crime in the area. The price is amazing. The one potential issue would be the lack of an elevator. If the first floor is booked, you'll have to take the gorgeous stairs. Extra points, a lot of extra points, for providing a real coffee pot with fresh ground coffee that doesn't come in a plastic bag and big porcelain mugs to drink it from.

I'll be making a return trip to share this gem with my wife and would really like it if they provided robes. The shower is too nice, causing showers to last several minutes longer.

The beautiful mix of old with modern The a/c that was quiet and worked well The amazing bed, linens and towels The full size coffee maker (so nice to get away from one-cup pods and paper cups!) The location….we walked everywhere Free parking in a safe lot a block away The welcoming foyer The cleanliness The tranquility of an adults-only hotel Self check-in with key code I could go on, but then the review would be too long!

The 4pm check in time….3pm is so much more convenient and it gives your guests one more hour in such a glorious place!

This hotel is steeped in history and absolutely stunning!!! The Chandler exceeded our expectations. It was gorgeous, accommodating, VERY clean, had a great vibe, made checking in and checking out a breeze, help was only a text away and it was one of my most favorite hotel stays in the U.S.... and I have stayed in TONS of superb hotels.

So excited for the gift shop options (and would love a snacks & alcohol for purchase option,) but the hotel was flawless.

The hotel is in a great location. Close to Main St and the river. Centrally located to just about everything you'd want or need in Madison. The room was clean and well done, the common areas were also great. We will definitely be staying here again.

If I have any complaints they are minor in comparison to everything else which was great. Complaints: The walls are a little thin. We could hear the person next door coughing and the folks talking in the next room. 0-10 ten being unacceptable = 2. 2nd complaint: not a lot of room to put stuff like on a table or dresser. The night stands were nice, just didn't seem like enough places to put cameras, pocket stuff, purses, and the like. 0-10 = 3. A small table would've been nice. Overall, not really much to complain about. Thanks Matt for a wonderful place to stay.

The town of Madison is fairly small so the location was perfect. Within walking distance to the river front, shopping and restaurants. The atmosphere of the hotel was wonderful in keeping the authentic features of an old factory but with the new features of a boutique hotel. The furnishings, wall coverings, and amenities all set the atmosphere.

The beds were a bit firm.

If I were to open a hotel this is exactly what I would want to do - a brilliant use of the earlier structure, beautifully done with a real eye for design and details. Wonderfully comfortable whilst not changing for features that are rarely ever used - no need for a reception desk or staff, so everyone saves money!

Nothing.

Very convenient location, comfortable accommodations, and love the contactless check-in. Very similar to checking in to an Airbnb, or Vrbo. Also loved the common area downstairs. It was very conducive for visiting with family, while in town.

Loved everything!

We loved it! Definitely will return. The atmosphere was amazing. Quick walks to anything you need. Safe. We enjoyed reading on the roof top. We were in the midnight on Madison room and it was beautiful. We can’t stop raving about our experience.

nothing we didn’t like. BUT if I got to make a suggestion it would be to add contact solution/case to options to buy on location. After 16 years of contacts you’d think I’d remember.

The Chandler Hotel exceeded my expectations. The room was decorated beautifully, and the lobby was lovely. The owner was kind and welcoming. Got to see the upcoming lower wing that will be opening soon. Our next visit to Madison we will be staying @ The Chandler Hotel.

We liked everything about the hotel.

The Lobby was just wonderful, we enjoyed the selection of vinyls available to create good mood. Room was comfortable. Very good dripped coffee included. Good tips where to in the city.

Unfortunately on Monday, almost everything in the city was closed.