It was very close to the consulate and the mall. The facility has morning breakfast and it always has Air Conditioner which was great since the weather is so hot in Juárez. The staff was always very accommodating.

At first, the room felt small to us since we have been to other hotels in other states and they have been much larger. However, we went back to the pictures and the pictures did capture the size of the room. We also made friends on tours and spoke about other hotels they were staying in, in the same location, and it turned out that our room was actual much better theirs, so at the end, we knew we made right choice.

Breakfast was the best part, they try to always switch it up everyday. also the staff are so nice and friendly. The only bad part was the washer and dryer were 10 DOLLARS to wash and dry... so we did ended up paying maybe around 60 dalliers for the whole stay just in washing and drying.. over all it was great close to the consulado americano. mall and places to eat. the shuttle they offer makes tours for free around the c city... we enjoy our stay......

better price for washer and dryer, 10 DOLLARS that insane..... I would probaly pay the 10 dollars if they would offer that services to the room. but we have to do it ourselfs.

LOCATION WAS CONVENIENT FOR MY STAY. ROOM WAS A LOT SMALLER THAN I IMAGINED, NOT HAVING AN ACTUAL CLOSET FOR MY BAGS WAS UPSETTING. NEVER HAD BREAKFAST BECAUSE IT WAS ALWASY EXTREMELY FULL , ROOM WAS CLEAN, STAFF WERE NICE AND HELPFUL.

IT WOULD BE NICE AND CONVENIENT IF YOU HAD ATLEAST ONE STAFF MEMBER FLUENT IN ENGLISH. I CALLED THE OFFICE ONCE AND NEEDED HELP WITH MY SECOND RESERVATION DUE TO CHANGES IN MY STAY , THE STAFF MEMEBER COULD NOT FULLY UNDERSTAND MY QUESTION.

The services provided took away the worry and stress of the situation that we went for. Great driver service, housekeeping and front desk service specially the girl in the afternoon shift, the girls on the kitchen always sweet and ready to provide anything that we needed for our food. Thank you for the hospitality that your staff provides for the guests

Everything is ok for me

The hotel was right across from the consulate, medical exams, one block from ASC and across from a mall where we were able to easily walk to for food or just go distract ourselves. Some days they have a free tour to the center of the city which is also very nice to get people out and site see. All go the staff were very friendly and made us feel really safe and welcome.

The hotel is located in a shopping mall area and surrounded by businesses and restaurants . The American consulate medical clinics and cas are located across the street , very convenient!! All the hotel staff are very friendly and polite I will give them 5 stars . Thank you guys !

N/a

The staff were so welcoming, attentive and kind. They made you feel like you were at home. I love that it was right next to the mall, and right across from the US consulate. It felt very safe and had everything we needed during our stay. I reiterate the staff are phenomenal!

The walls seem to be thin so you can hear conversations from the hallway.

The location was excellent for the consulate appointment, shopping, tours, and restaurants. The staff were very accommodating, friendly, and polite. The shuttle was convenient for going to the airport. Overall a great hotel.

The rooms are bit small for a family but we were still comfortable.

ALL THE STUFF IS AHEAD. VERY HELPFUL, ANSWER ALL YOU QUESTIONS AND FRIENDLY 🌹🐞

WELL , I HAVE 9 DAYS HERE. AND LOT PEOPLE AGREE. AT MINNIE REFRIGERATOR IS WHAT THE ROOM NEED AND WE NEED THE TOO. 🌞

The location is very close to the Consulate, the mall, and restaurants. The staff is friendly and accommodating. We didn’t rent a car this trip and the hotel made everything accessible.

The rooms are a little small but comfortable and clean.