I really enjoyed my stay there. The facility appears very clean, cozy, and spacious. The staffs are helpful. The price is economical. The decor both inside the room and outside in the public area is superb.

The breakfast is not the best but you can;'t complain for it's free to all guests. The location is a bit distant from Boston but you can hop onto highway and drive for about 20 minutes then you'll be in the city.

Our room was amazing. It seems as though the room was recently updated and it was bright, very clean, spacious and it had an excellent view.

The unannounced $20.00 parking fee was sneaky. There is no lot security, and when the lot is full, you have to park in relative darkness. I always hate when places "Nickel and Dime" the customers, and this is a perfect example.

This is my second time staying at the Residence Inn Natick. The first time - during covid - did not permit me to experience the very nice buffet breakfast in a spacious sitting room with plenty of vegan options. The suite itself s comfortable with a separate closing door in the bedroom to keep out hall noise. The bathroom is nice enough and again, spacious with good products and ample linens. The air conditioning unit continues to be problematic as it's old and noisy. I should have slept with the window open, even though it faces traffic on the street below. The big bonus is the EV car charger right outside, offered free to guests and I will continue to stay here just because of that reason. This sets it apart from other properties including other Residence Inns.

The air conditioning unit is the only downside to a nice hotel with friendly people.

The property was extremely clean, organized, and welcoming. My family stayed for ten days while visiting family. The staff made sure we had clean towels at all times, and plenty of pillows and blankets. The staff was definitely the best out of any hotel I’ve stayed at. Super welcoming, and friendly. There were many staff members I talked to on a daily basis because they were just genuinely kind. I’ll definitely be back to this property for vacation next year.

There wasn’t anything I didn’t like about the hotel

I recently had the pleasure of staying at this remarkable hotel and was thoroughly impressed with every aspect of my experience. The attention to detail in the elegantly designed rooms, coupled with the modern amenities, created a comfortable and luxurious atmosphere. The staff's commitment to exceptional service was evident in their friendly demeanor and willingness to cater to every need. I highly recommend this hotel to anyone seeking a perfect blend of sophistication and hospitality.

The room was fabulous. The separation between living space was ideal to not disturb other person .

I waited for housekeeper with cart to get off elevator. I said good morning- no response. I strode Rosie’s to allow her to get off- no “ excuse me” . Even if a language barrier words like hello, thank you , etc are understood in any language.

Facility.appeared new, very well kept. Room was spacious, clean and we'll appointed. Full kitchen was a nice bonus, although I didn't utilize. Bed and pillows were very comfortable. Appreciated elevator requiring room key scan for use as a safety measure. Complimentary breakfast offered.a wide array of options, something for everyone.

Noticed upon arrival both garbage/recycling receptacles we're overflowing. Did mention to desk staff, who stated that there was a staff member whose job it was to monitor, and they were expected to address. We arrived approximately 8-8:30 on a Saturday evening, we were hungry and we're advised that there was a limited, cold menu available at the bar area. Ordered a turkey wrap, which was very salty, but appreciated the fact that there was something available in the hotel at that time of day.

Welcoming and helpful staff. Easy check-in and check-out. Parking. Immaculate,Spacious room. I particularly like that there is a door that separates between the living and kitchen area, and the bedroom.hotel lobby feels airy . Breakfast has good options.

It would be nice if parking is free.

Good! Staff was friendly and accommodating. Possibly a change of hot food would be enjoyed from day to day?

A mirror in bedroom and a wastebasket there would be good! The bathroom smelled like urine-possibly clean floor better or separate from other areas.

We enjoyed the spacious room, modern design, and premium-quality materials everywhere. The sofa bed was excellent.

The air conditioner was broken so we had one hot and uncomfortable night. I called in to ask for maintenance at 11:00 pm and until 6:00 pm the next day, it was not fixed. But after we called again Richard came and fixed it like a Pro. He is the best.