The staff was lovely, the hotel was very clean and the room had lots of space. The location was ideal - right next to the Roman thermi and the center of the town. Close to lovely restaurants yet far enough to not hear the noise. The Spa area was wonderful, we absolutely loved the pool. There is plenty of space for the jacuzzi without people having to be too close to each other, which other hotels disregard as an option. The water was clean and always warm. The breakfast was filling and good, a bit of everything for everyone. The fact that they have 24/7 bar is perfect and despite not having a restaurant for the lunch and dinner, they offer a delivery and cutlery from a restaurant nearby, so there is nothing missing during your vacation.

The only thing we could have liked better is if the beds were slightly softer. Both me and my husband have issues with our backs and after relaxing in the water the beds undid a little bit of that feeling.

location was really good, close to the train station and few steps from central attractions. personnel was very nice. spa was small but had everything needed, except the clock (I've seen comments before the stay and yes, its needed there). breakfast was plenty and finished items were replenished. the conveyor toaster was my absolute favorite! the overall feeling was pretty private and discreet. pool table and bar allowed for a nice evening while it rained, also the menu was available and food delivery was supported with cutlery and plates.

the bathroom was perhaps not well planned. big bathtub with relatively small water heater does not allow for nice long bath, but also is not convenient to be used without any handles to get in and out, had to put one of the towels in to get out safely. the rack for curtain and the curtain itself could have been made with a bit higher quality products. the tap could also use some refreshment, there were two - one not working - and not working flawlessly. also this type of bed frame doesn't work great for connecting two singles into a double, causing rift to fall into and bedsheet to get wrapped up from the mattress. and why the big gap under the door?

The hotel is situated in a quiet area, so you can actually really relax. Another plus is that it's also a 5-minute walk away from the mineral water springs. Our room was very spacious, more than initially expected. The hotel and its facilities were sparkling clean. The variety of SPA facilities and additional activities offered is quite vast for a 3-star hotel. The staff were very well-mannered and friendly which makes the stay all the more pleasant ☺️ Overall, I would recommend this hotel and we will definitely come back!

The hotel restaurant offers only breakfast, so you can't have lunch or dinner in the hotel. It's a bit inconvenient during summer time because it gets quite hot outside. The mattress in our room was a bit old and worn out. It gets uncomfortable to sleep after a few days.

Breakfast was excellent, the atmoshpere in the hotel is pleasant, the staff is friendly and always willing to help. The pool with thermal water (30 degrees) was absolutely enjoyable! The hotel overlooks the ancient Roman baths and a fabulous park. We enjoyed our stay immensely!

Everything was great. I would suggest to add a couple of extra pegs in the bathroom for bathrobes. Other than that all was perfect.

Beautiful hotel, perfect location just beside the Momina Sulza spring and in downtown, close to restaurants and cafes. The private mineral water pool in the hotel was so clean and nice. We also got a massage with rose oil, very relaxing. Staff was kind and helpful ( special thanks to Daniela, Hristina and Miroslav). Very relaxing week, we will come again!

Everything was perfect!

Great location, amazing history, quite environment. Good facilities in the SPA center.

No hair dryer in the room. I want to correct the review -- there was a dryer in the drawer but we found it at the end of the stay.

The hotel is nice, rooms are spacious and comfortable. The location is great! The SPA zone is good enough for a small hotel. Girls at the reception are kind and helpful. Overall, we had very pleasant stay and would visit again C Comfort Hotel.

It was clean, but it would be cleaner. The sofa is not very comfortable to sleep on it (a top matress could improve it) . There are no handles for the towels in the bathroom. And closing the front door is very noisy (if someone next to your room is closing the door, it could wake you up).

Comfortable, spacious room. Nice indoor pool and massages/spa treatments available on request at a reasonable price. Free parking on site. Good location next to the Roman baths and inside the Roman city walls.

Basic kitchen in the room but no cooking implements provided.

The location is excellent- very quiet place, next to a park and to the centre of the town. The staff is friendly, the room was big and spacious, with everything needed.

All was good. The pool and the spa center are not very big, so might become a bit overcrowded, if there are more guests in the hotel. The beds were a bit squeaky.

The stuff was very polite, positive and helpful. Good attitude and good service. The location is very good - close to sightseeings, park and pretty quite. Except th fact that near by there was a restaurant/bar or something with very laud music until late at night. But this wasn't the hotel's fault. Very nice and quite garden to rest and sunbaths. I do recommend for sure.

nothing major to change all was good may be if they can offer dinner will make the stay of guests even better