Great room, nice beds, very clean

Due to road construction/closures it was difficult to find the hotel and difficult to park the car. I have difficulty walking and the parking situation was a struggle. Also there was a fire alarm at 8:30 in the morning and I had to go down 6 flights of stairs. I guess I should have asked for a room on a lower floor.

Staff was exceptionally helpful and accommodating. Every request was fulfilled promptly or alternatives were offered. We could not have been happier. Location was great and rooms were clean and exactly as expected.

The only thing that we were a bit disappointed with was that the room was not made up. To be clear, we were informed of the cleaning process ahead of time so this was not a surprise at all. And we are aware that there is a general staff shortage and this also involves additional cost and time that might not be possible to allocate. Still, even for just a 2 nights stay, we would enjoy having the room made up.

Great location for the exhibition hall and concert, but also an easy tram ride into the centre of town. One side of the hotel has lovely views out to green trees and the horizon. Bed was very comfortable and the sauna/fitness area was clean and functional. Reception staff were very friendly and also very helpful when I had a problem with the restaurant.

The service in the restaurant was terrible. First, I was ignored when I took a seat at a table. Then, the table was not cleaned after the previous guests, When I asked the waiter to do this, he just looked at me as if I was crazy and indicated the table was not dirty. The previous guest's empty glass and spoon were still on the table when I finished my meal. To top it off, the meal I received was not what I actually ordered. I understand that there are personnel issues in hospitality at the moment, and that the night I was there was particularly busy at the hotel, but common courtesy and friendliness are not too much to ask.

Staff is nice especially Ms. Sophia which was very helpful

Couldn't reach the location due renovation work on the road ... We ere lost following the google map and took us almost 30mins just to reach the parking

Nice design, breakfast was superb, very attractive bar, friendly staff, comfortable shower. Also good public transport facilities. I will return !

Storage space for clothes very limited due to the design of the room.

Sauna was amazing and very relaxing. Loved the big shower in the room!

Staff tried to make us to pay city tax twice, but we already paid it when we booked through booking. After double checking the staff sorted it out. Parking space available outside but it's 12€ a night. For that price I would expect it to be a garage with some kind of surveillance or cameras.

Modern hotel, comfy room, excellent breakfast. Location is good, 10-minute tram to reach the city centre. Staff was helpful, I particularly appreciated the hotel's flexibility to accept shortening the duration of my stay, after I checked in. For personal reasons I had to leave one night earlier.

n/a

comfortable bed, big shower, contemporary design, and amazing breakfast. Parking and good public transportation (15 minutes to the city center by train). Cute shower gel and shampoo from Rituals ❤️

- Perfect hotel

Everything, the rooms are lovely, the bed was super comfortable and I love the trendy but also elegant concept of the hotel. The breakfast was so delicious and the service was impeccable. I’ll definitely come back.

everything. Amazing staff, super clean, breakfast very varied.

I can’t tell. everything was really good.