The beds were very comfy and it was a quiet room which we requested (on 6th floor). The Wifi was good. There were sufficient amenities. After we checked out and drove for 2 hours toward Gander, I realized I had left my meds and thermal bag in the fridge. I phoned right away and they were kind enough to keep my bag, freezer packs and meds in their fridge until we returned to St. John's almost 4 weeks later. Nice and accommodating staff!!!

As soon as we walked into the front entrance, there was a 'musty' smell probably from the carpet.

Super convenient location. Close to the airport but also situated along the main road that leads to downtown and all must-see sites. Also, the staff are amazing. They’re friendly, engaging, helpful, and the cleaning staff seemed excited to be doing their important but often undervalued job. This, I would say, is a positive reflection on the hotel’s management.

The property was excellent, it’s always people that cause any issue, such as a loud, loud dispute between people two rooms down from us.

Everything was well and good. The pool was well enjoyed, comfy beds, and wonderful staff.

Unfortunately, at about 2 a.m., when the washroom facilities needed to be used. We noticed 6 or more silverfish pests wriggling about on the bath mat just outside the shower. This was on the 4th floor. A little unsettling. Balled up the bath mat and tossed into the shower until morning. Later, when awaking, went in the washroom, shook the mat in the shower to find them all...proceeded to wash them down the drain. Then I shook out everything of ours (suitcases and such) that had touched the floor of the entire room before packing for the next day.

Location was excellent with easy access to the airport, city and surrounds. My room was excellent and I loved the convenience of a noon check out. Typical of Newfoundland, staff were friendly and helpful

With neck problems, I had requested [ on line ] a small/flat pillow. But I was given a large 'firm' pillow. I was just too busy to stop by the desk to make the change so some of this falls on me. I used a towel to create a pillow. Note that pillows are just as important as the mattress for a good and important rested sleep !

The room we stayed in looked like a small condo. There was a kitchenette, microwave and full size fridge. The room was spotless and the beds were so comfortable that you didn't want get up : ) There was a living room with Tv and a bedroom with Tv. If you had a third person, NO problem the couch in the living room had a pull out bed. The rooms were separated with doors from the living room to the bed room to the bathroom to the kitchen which led to the living room. 3 doors in total. Excellent. I highly recommend this hotel. WELL worth the money. P.S. the hotel is attached to a 24hr Denny's.

The 2 disappointing things were that of course just our luck the one thing that prompted us to stay there was the indoor pool, unfortunately it was down for maintenance. 2nd for such a clean place the frying pan and accessories needed to be changed. We tried putting them in the dish washer(another bonus) but it didn't help much.

Good spot for touring without being in town centre.. cafe and two restaurants next door. Free delicious morning coffee in lobby.

A damage deposit or reserve of funds infers that the customer cannot be trusted to look after the room. A hotel is not a car rental, I was offended by this.

The building is in good location with Dennys in the same building without going outside

staff only comes every second day there never enough facecloths we need another day but was booked and we had to look for for another hotel..the parking is hard to get a spot when arriving after supper they don't even ask for the plate of your vehicle when you stays

Loved the upgraded room!! Was so satisfied with the Employee on the front desk, so friendly and accommodating

Room could have used a little more cleaning. Underneath mirror in the bathroom was toothpaste on the walls from previous guests, cupboards doors need to be cleaned around the handles, quite visible from living room space while lights were on, and top of fridge needed a good dusting.

The staff are always welcoming and helpful, always very fast at check in, and check out. The rooms are always clean and fantastic, vending machines are stocked with good variety, Denny’s being next to the sandman in the same parking lot is amazing. We always love the sandman especially for its location

I’ve yet to find anything through multiple stays. Everything is always fantastic

The beds were very comfortable and clean. The views were decent from our window. It was close to many amenities.

The pool was small and cold. There weren't any chairs to sit in while my kids were in the pool. I had to stand the entire time. There was only a ladder to use to get out of the pool so it might be difficult for someone with mobility or other health issues.