Balcony view Good breakfast

Instant coffe is not available inthe room, only tea is No shampoo in the bathroom, only universal 'washing fluid' Children were noisy after 9PM in the pool, despite they should not be there accordign to regulations. Taking evening bath was therefore unrealistic and the staff REFUSED to politely influence the parents to obey local regulations. So we have resigned from evening bath between 9 and 10PM. The pool offer is delusional and reception staff was... honestly not professional. Reception was late to respond after our arrival at 8:45PM despite being notified It is quite far from city center in practice, as straight line is short, but real life detour is long

Very nice wellness, great pool + a few saunas. Very good breakfast. No problem with parking. Great idea - viewing "tower" on top of the hotel.

Last night a group of people came to have a party. Very noisy till 3 AM, playing music, driking alcohol. This is unacceptable for such relaxing and family friendly hotel!!! Too expensive lunch-dinner (served 4-6 PM). No dinneer option in the evening. Nearby restaurants closed out of season.

Very pleasant hotel with nice surroundings. We liked the swimming pool. Breakfasts were really good, fresh every day. The most amazing was the stuff, which was very helpful and flexible in responding to our needs. Overall, I can recommend this hotel for a short or long stay. It's about a 40-minute walk to Krupówki Street, but there are buses 5 minutes walk from the hotel.

Rooms are a bit outdated but comfortable enough. The bathroom shower was small, especially for someone who is a bit bigger than the average person. The hotel has a sauna facility that is open only from 5pm to 10pm for some reason.

Breakfast was self service, with lots of local cheeses, & hot & cold meats. I ate outside, in a beautiful setting. Staff were friendly & helpful. It is child friendly, yet quiet & well organised.

Nothing. I was pleased with all aspects of this hotel. I didn't use the free Spa or swimming pool, as I was busy elsewhere. Local bus services (circular 14 & 18) pass within 100m.

For the mid week price it was very good, excellent breakfast spread, great view from bedroom, comfortable bed, and we enjoyed the pool and jacuzzi. The location is good but a good 30 minute walk from the town. Lots of buses though.

The low sloping ceilings in bedroom right by the bathroom entrance were very dangerous . My partner and I bashed our heads several times. Also the toilet didn't flush properly and on the last night it just stopped working. Our beds were changed and cleaned every day but dirty towels wern't replaced. No hair dryer in room. . If we'd paid the weekend price for this we'd have been very unhapoy.

The hotel surprised us with a very beautiful spa.There were two Finnish saunas, a steam sauna and an infrared sauna, and there was ice. A large swimming pool with a wonderful view of the Tatra Mountains and a jacuzzi. The breakfast was rich and delicious. The room was very clean.

The room was a bit small and it was difficult to climb into bed.

The breakfast was amazing, loads of local options such as the mountain cheeses. Spa was convenient after a long day walking. Staff were super friendly and helpful. Location ideal only a short bus ride away from the centre in a peaceful village. Room was spotless due to hard work from their cleaning team. I really enjoyed my stay here and will certainly visit again.

Nothing, everything was good.

There are just a couple of things that could be improved. The Wi-Fi wasn’t very strong during peak hours, so I often had to switch to mobile one. I also had a minor issue with the hot water, the shower was only lukewarm, but the staff resolved it very quickly.

Wonderful spa zone with warm pool, the best jacuzzi ever and 4 saunas (2 hot, 1 steam and 1 infrared), very clean and new. Breakfast was best of the best!! Very good and helpful stuff. Location is not very far from restaurants and amuse facilities. Big parking place. Mountain scenery and Zakopane styled houses - what can be better? :)

All was amazing!

The room was clean and tidy, with an incredible view of the mountains. It was very quiet in the room. The staff was very kind and helpful. They helped us with many things. The service definitely exceeded my expectations.

Everything was good.