Everything was fine. Excellent the position in the city centre and very close to the "Porta al Serraglio" train station, with excellent metropolitan, regional and even some long-distance connections. Very close to the university, just on the other side of the "Porta al Serraglio" train station. Excellent also for those who want to visit Florence. The hotel itself is very good, the room has everything you might want, good continental breakfast. Excellent staff!

Hard to say. If I really must tell something, I can say that the shower in my room was a bit small, at least for me, and at breakfast I didn't find "my usual" scrambled eggs with bacon, but there were many other good things.

Firstly the location was very close to train station Porta Serraglio hardly 200 meters. Staff were very friendly and caring. I checked in very late around midnight and still the staff acknowledged & prompt in checking me in. Also I requested early morning check-out and again the staff was very accommodative. When I checked out, I realized there was a train strike and getting a taxi was very difficult to get. Since I was from India, I found it difficult to install local taxi app. Hotel staff was very courteous and offered me a drop at Prato Central station at his personal car. I managed to get a radio taxi and reached SMN station on time to catch my Rome train. I would have missed my Rome trip because of train strike without the staff support. I am very thankful for the kind gesture of the hotel staff. Heartfelt gratitude.

I wouldn't say anything which I don't like in this hotel. I feel the bathing room space could have been little bit more. Rest everything was fantastic. It was a very pleasant stay though it was short.

The hotel is a short walk from Prato Porta al Serraglio station and right next to the Duomo. It was an old-style hotel and the staff were lovely. One morning, when there was very little fruit, I was asked what I would like, and 2 peaches arrived. You don't get that sort of service often. Prato itself is interesting and there are no crowds. It would be a very convenient place to stay for visiting Florence.

Another return to Prato to visit the Mugello MOTO GP. The Giardino is a lovely mature hotel in the centre of the city.I have never been disappointed with the very friendly welcome that awaits every return visit. The rooms are always excellent and a good breakfast helps start the new day.

There has never been anything negative to say about my experience visiting Hotel Giardino.

I stayed 7 nights. As with my previous two visits, staff were always friendly and helpful, and my room was quiet, comfortable and clean. Good variety at breakfast. A perfect base for exploring Prato, or for easy commutes to Florence. I’d definitely stay again.

Nothing to dislike.

Location, friendliness of personel, room and bathroom large. Everything is very clean. Good cooling in the room.

You needs to adjust yourself a little, as this is a different kind of interior than the typical Northwest-European of the big hotel chains. On the other hand that is part of the charm.

Gianni and his lovely mother were very friendly, helpful and caring. They really made us feel like part of the family! We are back home and we miss them! Cleaning staff were also lovely and they made sure to refresh all towels and shower gels on a daily basis, which was a big plus for us since we stayed for 6 nights. Well organised and smoothly run hotel. The breakfast was enjoyable with nice coffee and delicious pastries. The location is very central in this historic town. The train station is a 5 min walk straight up the road. Florence and Lucca are easy to get to from here. Thanks again for the lovely stay Gianni!

The beds are too hard for our taste.

Very close to Prato PS station and the major sights such as the Cathedral and Palazzo Pretorio, restaurantsand shopping street.. The hotel is well furnished, has a bar and lounge area, and staffed reception desk till late. The bed and sleeping temperature was comfortable. The breakfast buffet was adequate. There was nothing lacking.

There was a little traffic noise but it died down at night. I used silicone ear plugs and the traffic didn't disturb my sleep.

I LOVED everything about my stay at Giardino. Hotel is being around for years but is being renovated and thus is really comfortable. There is a spacious lift. The room I had was really spacious too and comfortable, have air conditioners and internet for free that work perfectly. Bed was comfy enough. Very clean. One of the best things is that the train station Porta al Serraglio is just a 4-5mins walk so getting to Florence was really easy. Staff was really friendly, always ready to help and even fix a breakfast in those days I had to leave before the breakfast time was open. Very good value for the money! Super recommended and if I was going to Florence again I would definitely stay there again.

Nothing really

Family run hotel in excellent position to train( at end of the street) with a short walk to restaurants and local sights. Has a lift. Spotless bathroom with good hot water pressure. Pleasing street view from my 3rd floor window. Fridge. Staff very helpful.

Shower was over the bath. Room although clean was dated looking. No tea/ coffee making facilities .No English language TV channels.