Nice size room and comfortable huge bed. Zest restaurant ok for breakfast. Only had dinner once but fish and chips too greasy, not much fish and too thick bread crumbs, my chicken tikka still pink and raw in the middle, lucky we never got charged for it. Pool side restaurant has nice ambience but meals we chose not good quality chicken, bones and grizzly, not hot. Only had 1 meal there. Afraid we had to go out dinners during the rest of our stay. Nice pool. Not so nice bar. Weird uncomfortable horse saddle bar stools. Ran out of gin and tonic!!!!! .

View from room onto a roof, no view. Restaurant too busy. Food not good.

We had a nice stay here. Staff were friendly and helpful, the pool and grass area were very nice to relax in. There's a small gym also which we used. Location a plus, easy access to train station, market and palace. Beds comfy enough and good air-con.

The bathroom was a little smelly and could have been cleaner around edges of shower etc. Breakfast was ok but had to ask for tea as it was not readily available, and not a great system for ordering omlettes/dosas as it depended on the person you asked bringing it you and if they get called away somewhere then you may not get your food. Some tissues in the room would have been great.

The staff were excellent- friendly, helpful, responding to requests. The room was comfortable. Lovely pool area. Centrally located - easy tuk tuk ride to sights. Bit of a calm oasis in the city.

The outdoor evening dining by the pool was spoilt by the loud club type music. Also nightly live music from 70s Americana duo felt very out of place. Would have been wonderful to have had something more “Indian” and gentler. Pool sometimes got a bit crowded out by young travellers paying to use the facility.

Hotel is located at the centre of the city very close to many tourist attractions. Mysore zoo and palace was just 10 mins from the hotel. Overall ambience was great and we had ample car parking if you come by your own car. The checkin process was seamless inspite we reached the hotel 1 hour later than the said time. I booked two rooms and they allocated one suite room among that (as we came with a toddler). Rooms were very spacious and the outside view was also great. Restrooms were also clean and spacious (could have added bathtub/jacuzzi atleast in suite room). We had breakfast included in our service and they really had a great range of menu and they were delicious too which was both child and elderly people friendly. We stayed 3 nights and ordered milk for our child every day and night during our stay from in room service. It was delivered on time and it was not charged (very grateful for this child friendly gesture from the hotel management). Will definitely recommend this hotel to friends and family!

Pool at hotel was not kids friendly. They only had 4 feet and 5 feet sections and my 3 yr old kid couldn't really enjoy the pool. Also they didn't have the pool tyres for kids as well as adults (they said it was punctured and not inflated), so we had to purchase them from the hotel store (not sure if this is their business idea :) )

We spent 3 nights here and really loved it. The buffet food was excellent in the main hotel restaurant. Lots of choice to suit everyone and fresh breads are brought to the table as required. There is also an outside restaurant next to the swimming pool. Gym and Spa facilities on site. Nice grounds. Palace is a about a 10 minute tuk-tuk ride. The hotel also has entertainment in the form of musicians Glen and Robert who perform wonderful guiter based songs in the garden area at weekends. Was not expecting to hear classic b-gees (60's), Glenn Campbell, Merle Haggard and some Cliff Richard! Really great guys who do requests and have a wide range of songs. Get yourself down there to here a few tunes!

Our stay at Hotel Southern Star Mysuru was an absolute delight! From the moment we arrived, we were greeted with warm hospitality and a welcoming ambiance that set the tone for a memorable experience. The rooms were spacious, well-maintained, and designed for maximum comfort. The plush bedding, modern amenities, and spotless bathrooms ensured a relaxing and enjoyable stay. A huge shoutout to the amazing staff who made our visit extra special—Ester, Abhishek, Betcy, and Pinku. Their attentiveness, friendliness, and dedication to service truly stood out, making us feel well taken care of throughout our stay. The dining experience was another highlight of our visit. The food was absolutely delicious, and what made our dinner even more enjoyable was the live music by the talented duo Glen and Robert. Their performances created the perfect atmosphere, adding to the charm of the evening. The hotel's prime location in Mysuru is also a plus, making it easy to explore key attractions like Mysore Palace and Devaraja Market. Overall, Hotel Southern Star Mysuru exceeded our expectations in every way. The combination of comfortable accommodations, excellent service, and delightful dining with live music makes this hotel a must-visit. Highly recommended, and we can't wait to return!

Nothing to dislike

We were upgraded by wife and son and me to the next level of room. It was large and comfortable and well appointed. Breakfast had a wide and varied offering. The three of us had paid for this and we enjoyed the morning meal.

What was a downer was the banana leaf vegetable meal we had soon after we checked in. There was no rhythm to the serving of the courses. We kept waiting and waiting. The servers weren't able to answer basic questions about what was being served. They seemed raw and untrained and the food felt stale. At 500 rupees a person it was a huge let down. We sat down at 3.15 or thereabouts in the afternoon. Maybe they had run out of food ? I don't know.

After a disappointing experience at ITC Fortune, I decided to book a stay at Southern Star Hotel nearby, and it turned out to be a great decision. The pricing was affordable, and while I initially had doubts about the services, I was pleasantly surprised by the exceptional experience. The staff were highly professional and attentive, the room was spacious and comfortable, and the hotel offered ample parking space. The highlight of my stay was the delicious food, which exceeded all expectations. Overall, I had a fantastic experience and would highly recommend Southern Star Hotel to anyone looking for quality service and comfort at a reasonable price.

Breakfast had a variety of options - south indian, north indian, continental etc. However, empty food containers were nor replaced quickly and sometimes the food was cold. Quickly rectified, when brought to the attention of the staff. Room was very spacious and had complimentary water in plenty, adequate tea and coffee making facilities.. Extremely comfortable bed, good airconditioning, round the clock hot and cold water in showers. VERY large spacious room.

Everything was fine and met my expectations.

I loved my greeting from the doorman when I arrived (every time) the happiest staff member and he made me smile each time. The entrance was quite grand and the Reception staff were very polite and professional, the bell man was kind and gracious. The hotel seems as if they have refurbished, my room was clean and spacious, the bed comfortable, the bathroom was old and the exhaust fan not working plus the room stunk like cigar smoke (cleaning staff came in and sprayed, but the smell kept returning). The outdoor gardens are well established and maintained, the pool is large and clean, love the deep end. The poolside restaurant Gardenia has relaxed ambience, awesome staff and a great menu. The outdoor lighting and the beautiful tree make for a great dining experience. The main restaurant has a great breakfast buffet. Great location.

The pool closes at 6pm and is also used for swimming training / lessons for children, so the guests can't use the pool. Then the children stay and play, its not relaxing or tranquil for paying guests staying at the hotel. I accidentally left by swimwear in the bathroom, so when I departed, my room wasn't checked. I have sent messages requests and rang many times to have these sent back to me, and I'm yet to receive a response. Not the hotel, but the guests staying especially some children in particular running up and down the corridors screaming and tapping on the walls at 6am in morning. The same children were also left to their devises after dinner one evening creating a loud and unpleasant experience, its okay for the staff to tell their parents to actually parent.