Friendly, efficient, and helpful staff. Comfortable, well equipped, and spacious rooms. Decor was a little tired, but everything worked well. Comfortable beds with soft linen. Lots of bathroom towels and Dove brand toiletries. Rooms were made up every day which we weren't expecting so that was a bonus. Beach towels provided for the nice pool and hot tub and a lovely Tiki bar with some good quality snacks and lunches. A few children's games were provided. The breakfast was good value with plenty of choices. First class location. Two good restaurants - Sharkeys and Skippers - a few minutes walk away. A short walk to an excellent Dive school. A peaceful area with very little traffic noise. We enjoyed our stay.

No balconies and the rooms were a little tired but that's all.

Good sized room with good in room facilites.

Could do with a better restaurant although breakfast room was good.

Great place .... right on the Marina. Plenty of food options and bars available and close by. 2 beautiful pools (open late too) and pool bar on site and good breakfast (extra charge of not in your package). Nice rooms and I think possibly the most comfortable bed I've had in 15 weeks in the US! They also allowed me to check in early and check out a little later. Boat and snorkelling tours next door. Would definitely go back and recommend.

Internet was a little hit and miss and slow. No microwave in the room.

Location, near many restaurants, centrally located, on canal, store and deep sea fishing next door, beautiful heated pools, great food at onsite restaurant with good prices. We had our 2.5lb yorkie with us and they were dog friendly. The grounds were beautifully landscaped. This is our new happy place when in Key Largo.

At 70 years old, we were put in a 2nd floor room. Hotel has no elevator. We asked to be moved down to 1st floor after one night and they were able to accommodate us with a room by the pool gate.

Lovely relaxing pool with a pool side bar, and extra towels provided, rooms over looked pool very spacious and had everything we needed. Breakfast was good and there are some enjoyable restaurants in walking distance but would recommend booking ahead for these. Lots of water sports around and some bars its on the outskirts on a main road so if you want more than this you will have to drive.

As it was busy some of the drinks in the bar had run out but this did not effect our stay

Breakfast was delicious. Plenty of seating with nice sunny views out to the pool and tiki bar. Nice server at the tiki bar and the calamari there is better than some of the nearby restaurants. Marina view from our room was scenic and we were entertained by the families of iguanas running around. Our room smelled a bit funny upon check-in, but we didn’t notice it as much after a few hours. Super-friendly peeps at the reception and cleaning staff. Spacious parking lot too!

Hey! All was nice. Turn that frown upside down! 🙂

The gym facility needed work out if 2 treadmills only 1 working..TV not working Suggest another treadmill .. also weights went from 10 lbs to 20 lbs need 15 lbs and/or 17.5 lbs weights too Hand bar into heated pool very shaky felt dangerous needs to be tightened Breakfast good but felt $16 was a bit high Liked the cleanliness of everything Kudos to Harry at front desk excellent! JP also excellent service

We arrived at 11pm when it was dark after our original hotel let us down so when we got up the next morning we were so delighted with the gorgeous surroundings of the hotel. The pool was fantastic & extremely clean & the surrounding area of the hotel was great with the harbour & shark spotting too but only small ones. The breakfast was yummy, plenty of choice also for vegetarians. Staff really helpful & pleasant 😀 Would definitely stay again!

Nothing

The pool area was vast with a multitude of food/drink options. The rooms were comfortable from the bedding to the bathroom accommodations. The staff was very friendly as well!

We couldn't find the elevators for the second floor. The breakfast was only included if you paid the increased rate, which negates the "free breakfast" option.

This is our second year staying here and we love the location. Very close to everything & traveling with your pet, it’s the perfect location! Subway, the dollar store and such are right next door. Docs breakfast across the street was phenomenal! Pizza at the tiki bar was 7/10! They were out of pepperoni, but the sausage was great.

We had weird appearances of sugar ants all over the night stand, bathroom and table/coffee area. My daughter left a sweet tea on the night stand and it was COVERED in them. We were given wrist band keys which I loved the concept but ours would randomly stop working, we went through 3 sets. We also were aggressively approached by a security guard while out by the pool about our key bands, I showed mine and he question why my husband didn’t have one, I said our daughter just went up to the room and has it. And he got snappy acting as if we didn’t really have a room there. He approached every guest in a really aggressive manner & everyone looked around wondering what the heck was going on. Other than that, the staff was great.