We loved that the property was close to Tanger Outlet, Places to Eat, and Things to Do. It was very clean and everyone there were very nice and friendly.

It was right on the parkway which we like but it is not easy to get in and out of the property unless you go the back way to the red light if there’s a lot of traffic. The beds are comfortable but the pillows are too hard. I suggest if you have one you are really use to and it’s soft take it with you. Other than that everything is great!

Friendly staff, clean hotel and room, the honeymoon suite was wonderful. We enjoyed the fireplace and heart-shaped hot tub.. and watching the sun come up over the river on the private balcony overlooking the mountains with ducks and geese was so nice. We needed this time together as a couple and this hotel made our time just that much better! Location is great with plenty of things to do and only a short drive to Gatlinburg and the mountains. We will definitely be back!!

The location is spot on. There is a light to make a left onto parkway, just use the side road. The pool while small is well taken care. Breakfast is ok and could use additional choices which could include yogurt and other fresh fruit. The room are large and spacious and the water pressure is more than enough. Oh and no bugs!

The rooms get hot, the ac can only do so much and may be outdated. Bring a box fan for better circulation. As well the pillows could be better, but you could always bring your own or buy them.

My sister and I took my elderly mother and cousin to Pigeon Forge as a Mother's Day gift. Pigeon River Inn had only a short walk from the door to the elevator and our room was the first one after we got off the elevator even though I had forgotten to ask for a close one. Mom loved sitting on the balcony and watching the ducks. It is so close to everything and we could feel free to go knowing that if Mom got tired we could get her back in a few minutes.

If I had to complain about something it would only be that we had 3 sets of towels for 4 people but we asked for more and were quickly given them

Our family of five (2 parents, 1 young adult, 1 teen, and 1 child) loved the location and size of the room. A lot of suites we've stayed in at other hotels have felt skinny and cramped, but the layout here was a lot better. We had plenty of room to get around and stretch out without being on top of each other. Staff was friendly and professional. It was very clean and well-kept. It was fairly easy to get in and out from the road, easy to find, with lots of restaurants and attractions nearby. We were right near the road, but the noise level wasn't bad at all.

The beds could have been more comfortable, and I'm not even sure the exhaust fan in the bathroom actually is one. Parking in the main lot was odd and packed. There is a small parking area and garage under the main lot, but we didn't know until the second night, as no one told us and it wasn't obvious to find the entrance to (which is to drive around the pool). We only even discovered it was there due to my son wanting to look over the edge of the main area. Someone wrote a derogatory note to us on our windshield while our car was parked in that lower level, which is not the hotel's fault, but still made us feel a little disheartened about parking there. Everyone we met was really sweet, so that was totally unexpected.

The room was clean and comfortable. It sits on a creek but we didn't pay for a room overlooking the creek. Not really in walking distance to much. It is right across the parkway from Apple barn. Just down the street from Wonder Works.

I had read reviews that the breakfast was great. I would rate it fair-good. Scrambled eggs, gravy, biscuits, bagels, waffles, muffins, cereal, oatmeal packets. Milk & juice in the machine. (which I always think tastes gross).

The location was good, the place was very clean. The staff were very friendly!

The bathrooms, it had a small stand up shower and not a full tub shower, I’ve never seen that in a hotel before. I just wasn’t expecting it and maybe it was in the pictures and I just missed it but not that big of a deal.

Awesome Location, Quiet and friendly. Room was clean. Price was very competitive. I appreciate the customer service on the lobby. Very professional day or night.

Rooms where clean but I think elevator and halfway can have more maintenance. Also some drinks vendor machines dont work at all. But if you get prepared with some drinks for the stay is no problem at all. Rooms have a small fridge.

Everything. We will always stay here. Our first time with them 💕

Clean, conveniently located, breakfast and must of all the staff! Dexa is awesome and the housekeepers!! I can’t say enough about this place! We have been coming for 5 years and always exceptional!!!

Only one thing otherwise excellent- toilets are too low to ground and hard for older people to sit down.