Staff were super friendly. Love the personal touch of my name on the TV when we walked in. Soap and lotion products have a nice, neutral scent. Pillows were very comfortable. Bathroom was very nice. Easy walking distance to a ton of restaurants, bars, and cafes. Parking available.

Elevator was creaky and location could have been better. Bar outside our room was very loud until about 1 or 2 AM and it’s obvious the hotel knows it’s a problem because they provide earplugs. Additional charges, or hidden fees, when I arrived ($50 cleaning fee? and $20 a night for parking).

The breakfast was very good even though they did not have two of the hot items as expected outside of that they have plenty of variety

I was told at checking if I had booked directly with them I could have gotten both nights at the cost of one night versus booking with the website which cost me twice this much

The location is central to everything make getting to any bars and restaurants easy. Everything about the hotel was clean and the day staff was friendly and helpful.

The parking. The garage can get full pretty quick during the evening due to the surrounding establishments. Also if you are street side there is a bar across the street that stays open pretty late on the weekends and can stay pretty noisy which might prevent you from going to sleep, but the hotel does provide ear plugs to help.

Breakfast was good. Just would have preferred waffles that weren’t like dessert. I stay at Home2Suites and the waffles are multigrain or more like traditional waffles. Everything else was good. The coffee was very good. I liked the choice of roast. The staff were very friendly and welcoming. The room was clean and odor free. The temperature was easy to control. It is in an area with a lot of nightlife but I wasn’t disturbed by the noise. We were on an upper floor on the side with fewer establishments so maybe that made a difference too.

Just the waffle batter being more like cake batter. The fitness equipment in the exercise room was top of the line. They just need to periodically check the exercise ball to make sure it is inflated. It sank when I was trying to use it.

The staff was absolutely amazing! We went on a family trip to Raleigh for a night. It was Grandma, 2 daughters and 4 grandkids. The kids loved the hotel! They had a cocoa bar out. While we were warming up with some cocoa a staff member brought the kids over some craft activities! The pool was perfect size for the kids to play. The hotel was very clean!

Location was good my purposes. I do like that it was walking distance to some restaurants/bars. I was told it can get very loud, because it seems to be in a partying part of town. So they gave us 2 pairs of ear plus. Didn't need them while we were there, but very thoughtful when it's not anything they can ultimately control.

I don't like having to pay for parking

The room was very nice, clean and updated. Breakfast was good, typical continental breakfast. Staff was very pleasant and helpful.

The elevator in the parking garage smelled like urine. The hostess stated she’d never recommend using the elevator because the homeless population frequent it.

All the staff were very friendly and went above and beyond to assist you. The room was very clean!! The breakfast was good. The hotel was located in a great location in downtown Raleigh.

The only thing I wasn't happy with, was having to pay for parking.

Everything was excellent the breakfast the staff, all of it was superb. I have never felt so welcomed and so did my friends. You guys out did yourselves in the most perfect of ways. Thank you

Truly nothing. Honest.

The location is brilliant, right by the bars and restaurants, but was told to be aware of noise. I had a room that literally looked out onto the Raleigh Beer Garden and it was fine, no need for ear plugs or anything.

The breakfast was a bit disappointing. I expected at least real plates and cutlery, not polystyrene plates and plastic cutlery.