/
8.4

444 reviews

Comfort Inn & Suites

Comfort Inn & Suites

31 Community Road, Richmond, K7R 3L1, Ontario, Canada

Choose dates to view prices

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Private entrance

Parking On Site

Comfort Inn & Suites

Comfort Inn & Suites is a 3-star hotel in Greater Napanee, Ontario, Canada. Located at 31 Community Road, it sits about 1.5mi from the city center. Rates begin at $83 per night, breakfast is offered on site, and the property has 444 reviews from past guests.

Amenities cover practical comfort: free parking (on site), free Wi-Fi, an indoor swimming pool, a fitness center, and a free business center. A 24-hour front desk accompanies non-smoking rooms, wheelchair accessibility, a private entrance, air conditioning, and an elevator. Additional touches include beach chairs/loungers, a picnic area, bathtubs, and a pet-friendly option with extra charges.

After a day of exploring Greater Napanee, unwind with a dip in the indoor pool or a quiet moment in a well-equipped room, with a 24-hour front desk ready to assist whenever needed.

After a day of exploring Greater Napanee, unwind with a dip in the indoor heated pool, an adults-only retreat that stays welcoming in every season. For a little motivation to stay active, the on-site fitness center is ready, and a 24-hour front desk keeps assistance handy at any hour. Handy touches like a private entrance, air conditioning, and an elevator make moving between spaces hassle-free, turning travel days into easy pauses between adventures.

Pets are welcome, with charges possible, making it simple to bring a furry companion along. Free parking and free Wi-Fi keep plans simple, while the free business center offers a quiet corner to catch up on work or map tomorrow’s route. When the outdoors call, a picnic area and beach chairs/loungers set the scene for relaxed moments, and bathtubs add a touch of spa-like comfort to evenings back in the room.

Payment is straightforward with multiple major cards accepted (Mastercard, JCB, American Express, Diners Club, Discover, Visa, Carte Blanche), and cash is not accepted. Breakfast is offered on site to start mornings right, and a range of room options—such as King Room, 2 Queen Beds, and Suite—helps tailor the stay to solo travelers, couples, or families.

Closest airports

Kingston/Norman Rogers Airport

18.4mi

Watertown International Airport

50.6mi

Most popular amenities

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Private entrance

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Picnic area

Bathtub

Rooms

King Room - Disability Access/Non-Smoking in Comfort Inn & Suites

Show 7 photos

King Room, Accessible

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Private entrance

Microwave

x4

+

x3

More details

The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

King Suite - Non-Smoking in Comfort Inn & Suites

Show 7 photos

Suite

1 King Size Bed

1 Sofa Bed

300 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

+

More details

Suite King Bed Non Smoking

Queen Room with Two Queen Beds - Non-Smoking in Comfort Inn & Suites

Show 5 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Microwave

Refrigerator

x4

+

x3

More details

Two Queen Beds

King Room - Non-Smoking in Comfort Inn & Suites

Show 7 photos

King Room

1 King Size Bed

300 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x4

+

x3

More details

Run of House

x10

+

x6

More details

Room Run Of House

Double Room

x4

+

x3

More details

Non Smoking

Quadruple Room, Pool View

More details

Apartment 2 Room

More details

Room Selected at Check in

More details

Guest reviews

8.4

444 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

Jamie

8.2

August 2025

Hot breakfast was good. Hotel was clean and appears recently refurbished. Staff were helpful and very friendly.

Problem with homeless person sleeping on the outdoor picnic table at the side of the parking lot needs addressing if guests are to use the BBQ. There was another person sitting on the ground near the front door mooching off of free wi-fi. Thankfully they were not panhandling. These people were hardly threatening by any means, but surely a safety concern for some, especially at night.

🇴🇲

Tirtho

9.1

March 2024

The hotel staffs are the cherry on top of this great property. Stayed in many hotels with distinctive amenities, facilities, luxury tends to be the focus, but the staff here kind of bring to life the fact that its the staff in hotels that makes all the difference. Also, a special mention about the breakfast buffet, it lives up to the promise, great hot and cold options and make your own hot waffles are just wow!

Nothing that I didn't like. Just a suggestion, the property from outside looks barren, just to give that relaxed feel, especially in summertime some trees, flowers and landscaping may turn this into a oasis!

🇨🇦

Hicks

9.1

August 2025

Clean, had everything we needed, great breakfast! It was perfect. Suggestions follow, but these things did not detract from our enjoyment.

The Hotel name with Suites in the name is confusing because they do not have suites. There was no cot available tho I saw one in the hall. The fridge in the room does not have a freezer, and the fridge made a constant buzzing sound.

🇨🇦

Pg

9.1

July 2024

Breakfast was provided, but quality was lacking. Coffee was weak. Location was absolutely excellent our our purpose. The air conditioner was very noisy, but to off set that the air conditioning was effective and we could keep the tempearature in our room comfortable.

Did not like the very noisy air conditioning. There was a rather high pitched whine froom the a/c fan that was unpleasant. We chose not to complain to staff.

🇨🇦

Jennifer

9.1

May 2025

Staff very friendly and helpful. Clean and quiet, very comfortable bed and pillows. Big bathroom for two people to move around in at the same time. Easy on/off the highway.

Breakfast service area is cramped, perhaps a rotating toaster would move things along faster as well. Not a big complaint just friendly suggestions.

🇨🇦

Nadia

9.1

December 2024

I had to stop due to bad road conditions and the hotel was right off the highway. Friendly and welcoming staff, Amanda at the front desk was great! The room was clean and very comfortable. The breakfast in the morning was just right for a winter day. Cleanliness all around amazing. English speaking staff, so refreshing these days.

🇨🇦

Duvall

8.2

August 2023

The breakfast was OK. The scrambled eggs tasted diluted and I was very disappointed that the hash Browns were not available on the weekend as I really enjoyed them. I cannot eat red meat so it was nice to have something warm other than toast.

The workout room did not have a cleaning spray. I did yoga and left the mat on the floor afterwards thinking that maybe the staff cleans used equipment, but no, the next day it was still there and there was garbage on the floor beside it. Not very sanitary!

🇨🇦

Richard

10

January 2025

Hot breakfast. Very quiet location….no highway noise whatsoever. Spacious rooms. Very clean premises…the lobby, the room. Good variety and plenty of towels. The bed and covers were proper for a good nights sleep….lots of pillows.

Breakfast tables could be cleaned more after use by others.

🇨🇦

Anonymous

10

June 2025

Excellent breakfast lots of choice very clean and well managed area during the breakfast rush. Love the pancake machine.

The tables are tippy if you happen to put your hand on a side which she shouldn’t do to get up but us older people just do.

🇨🇦

Katie

9.1

July 2025

Breakfast was minimal but good. Staff were all amazing throughout the weekend even with some confusion from supposed to be cancelled but not. Pool was very warm

Not the hotels fault, but bus load of travellers in made the elevators and things busy

Points of Interest Around Comfort Inn & Suites

Airports

Kingston/Norman Rogers Airport

18.4mi

Watertown International Airport

50.6mi

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Comfort Inn & Suites

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Private entrance

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Picnic area

Bathtub

Stay rules - Comfort Inn & Suites

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Comfort Inn & Suites

Are pets permitted at Comfort Inn & Suites?

Absolutely! Comfort Inn & Suites welcomes pets. Please note that there may be additional charges for staying with your furry friend. Enjoy your stay with your pet!

When are the check-in and check-out times for Comfort Inn & Suites?

If you're staying at Comfort Inn & Suites, the entry is set at 03:00 PM and exit is by 11:00 AM.

Is vehicle parking offered by Comfort Inn & Suites?

Yes, there is parking available at Comfort Inn & Suites. The hotel offers free on-site public parking, and a reservation is not required.

How much does a stay at Comfort Inn & Suites cost?

Room rates at Comfort Inn & Suites initiate from $83. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What are the room types available at Comfort Inn & Suites?

The Comfort Inn & Suites offers a variety of rooms including Queen Rooms with two queen beds, King Rooms, King Rooms with disability access, and King Suites. All rooms are non-smoking and have a size of 301 sqft. The Queen Rooms and King Suites are suitable for families as they can accommodate 4 adults and 3 children, while the King Rooms can accommodate 2 adults and 1 child. The beds available range from two queen beds to one king size bed.

What is there to do in Comfort Inn & Suites?

Guests at Comfort Inn & Suites can spend their time enjoying the leisure amenities provided by the hotel. One of the key amenities is the indoor swimming pool, which is available all season. This pool is located indoors, allowing guests to enjoy a swim regardless of the weather outside. The pool is also heated, ensuring a comfortable swimming experience.

In addition to the pool, the hotel also provides beach chairs and loungers for guests to relax and soak up the sun. These amenities are ideal for guests looking to unwind and enjoy some outdoor leisure time.

Furthermore, the hotel also offers BBQ facilities, providing an opportunity for guests to have a fun and enjoyable outdoor dining experience. Guests can take advantage of these amenities and make the most of their time during their stay at the Comfort Inn & Suites.

Does Comfort Inn & Suites have a pool for guests?

The Comfort Inn & Suites has one pool available. It is an indoor pool that is open all year round, and it is heated. However, there is an age restriction as only adults are allowed to use the pool.

Can I use my credit card at Comfort Inn & Suites?

Yes, you can use your credit card at Comfort Inn & Suites. However, cash payments are not accepted at this hotel. They do accept all major credit cards including Visa, American Express, Discover, and Mastercard.