444 reviews
From
$8331 Community Road, Richmond, K7R 3L1, Ontario, Canada
444 reviews
1/30
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Private entrance
Parking On Site
Comfort Inn & Suites is a 3-star hotel in Greater Napanee, Ontario, Canada. Located at 31 Community Road, it sits about 1.5mi from the city center. Rates begin at $83 per night, breakfast is offered on site, and the property has 444 reviews from past guests.
Amenities cover practical comfort: free parking (on site), free Wi-Fi, an indoor swimming pool, a fitness center, and a free business center. A 24-hour front desk accompanies non-smoking rooms, wheelchair accessibility, a private entrance, air conditioning, and an elevator. Additional touches include beach chairs/loungers, a picnic area, bathtubs, and a pet-friendly option with extra charges.
After a day of exploring Greater Napanee, unwind with a dip in the indoor pool or a quiet moment in a well-equipped room, with a 24-hour front desk ready to assist whenever needed.
After a day of exploring Greater Napanee, unwind with a dip in the indoor heated pool, an adults-only retreat that stays welcoming in every season. For a little motivation to stay active, the on-site fitness center is ready, and a 24-hour front desk keeps assistance handy at any hour. Handy touches like a private entrance, air conditioning, and an elevator make moving between spaces hassle-free, turning travel days into easy pauses between adventures.
Pets are welcome, with charges possible, making it simple to bring a furry companion along. Free parking and free Wi-Fi keep plans simple, while the free business center offers a quiet corner to catch up on work or map tomorrow’s route. When the outdoors call, a picnic area and beach chairs/loungers set the scene for relaxed moments, and bathtubs add a touch of spa-like comfort to evenings back in the room.
Payment is straightforward with multiple major cards accepted (Mastercard, JCB, American Express, Diners Club, Discover, Visa, Carte Blanche), and cash is not accepted. Breakfast is offered on site to start mornings right, and a range of room options—such as King Room, 2 Queen Beds, and Suite—helps tailor the stay to solo travelers, couples, or families.
Closest airports
Kingston/Norman Rogers Airport
18.4miWatertown International Airport
50.6miFree parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Private entrance
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Picnic area
Bathtub
Show 7 photos
King Room, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Private entrance
Microwave
x4
+
x3
More details
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
Show 7 photos
Suite
1 King Size Bed
1 Sofa Bed
300 sqft
Private Bathroom
Microwave
Coffee machine
Refrigerator
+
More details
Suite King Bed Non Smoking
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Refrigerator
x4
+
x3
More details
Two Queen Beds
Show 7 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x4
+
x3
More details
Run of House
x10
+
x6
More details
Room Run Of House
Double Room
x4
+
x3
More details
Non Smoking
Quadruple Room, Pool View
More details
Apartment 2 Room
More details
Room Selected at Check in
More details
8.4
444 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jamie
8.2
August 2025
Hot breakfast was good. Hotel was clean and appears recently refurbished. Staff were helpful and very friendly.
Problem with homeless person sleeping on the outdoor picnic table at the side of the parking lot needs addressing if guests are to use the BBQ. There was another person sitting on the ground near the front door mooching off of free wi-fi. Thankfully they were not panhandling. These people were hardly threatening by any means, but surely a safety concern for some, especially at night.
Tirtho
9.1
March 2024
The hotel staffs are the cherry on top of this great property. Stayed in many hotels with distinctive amenities, facilities, luxury tends to be the focus, but the staff here kind of bring to life the fact that its the staff in hotels that makes all the difference. Also, a special mention about the breakfast buffet, it lives up to the promise, great hot and cold options and make your own hot waffles are just wow!
Nothing that I didn't like. Just a suggestion, the property from outside looks barren, just to give that relaxed feel, especially in summertime some trees, flowers and landscaping may turn this into a oasis!
Hicks
9.1
August 2025
Clean, had everything we needed, great breakfast! It was perfect. Suggestions follow, but these things did not detract from our enjoyment.
The Hotel name with Suites in the name is confusing because they do not have suites. There was no cot available tho I saw one in the hall. The fridge in the room does not have a freezer, and the fridge made a constant buzzing sound.
Pg
9.1
July 2024
Breakfast was provided, but quality was lacking. Coffee was weak. Location was absolutely excellent our our purpose. The air conditioner was very noisy, but to off set that the air conditioning was effective and we could keep the tempearature in our room comfortable.
Did not like the very noisy air conditioning. There was a rather high pitched whine froom the a/c fan that was unpleasant. We chose not to complain to staff.
Jennifer
9.1
May 2025
Staff very friendly and helpful. Clean and quiet, very comfortable bed and pillows. Big bathroom for two people to move around in at the same time. Easy on/off the highway.
Breakfast service area is cramped, perhaps a rotating toaster would move things along faster as well. Not a big complaint just friendly suggestions.
Nadia
9.1
December 2024
I had to stop due to bad road conditions and the hotel was right off the highway. Friendly and welcoming staff, Amanda at the front desk was great! The room was clean and very comfortable. The breakfast in the morning was just right for a winter day. Cleanliness all around amazing. English speaking staff, so refreshing these days.
Duvall
8.2
August 2023
The breakfast was OK. The scrambled eggs tasted diluted and I was very disappointed that the hash Browns were not available on the weekend as I really enjoyed them. I cannot eat red meat so it was nice to have something warm other than toast.
The workout room did not have a cleaning spray. I did yoga and left the mat on the floor afterwards thinking that maybe the staff cleans used equipment, but no, the next day it was still there and there was garbage on the floor beside it. Not very sanitary!
Richard
10
January 2025
Hot breakfast. Very quiet location….no highway noise whatsoever. Spacious rooms. Very clean premises…the lobby, the room. Good variety and plenty of towels. The bed and covers were proper for a good nights sleep….lots of pillows.
Breakfast tables could be cleaned more after use by others.
Anonymous
10
June 2025
Excellent breakfast lots of choice very clean and well managed area during the breakfast rush. Love the pancake machine.
The tables are tippy if you happen to put your hand on a side which she shouldn’t do to get up but us older people just do.
Katie
9.1
July 2025
Breakfast was minimal but good. Staff were all amazing throughout the weekend even with some confusion from supposed to be cancelled but not. Pool was very warm
Not the hotels fault, but bus load of travellers in made the elevators and things busy
Airports
Kingston/Norman Rogers Airport
18.4miWatertown International Airport
50.6miAirports
Kingston/Norman Rogers Airport
18.4miWatertown International Airport
50.6miLocation
Features
Age restrictions
Availability
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Private entrance
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Picnic area
Bathtub
Accessibility
Auditory guidance
Bathroom emergency cord
Toilet with grab rails
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Food & Drink
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Private entrance
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
TV
Outdoors
BBQ facilities
Outdoor furniture
Picnic area
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Fitness center
Indoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 19
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
The price in CAD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Diners Club,
Mastercard,
Discover,
American Express,
JCB,
Visa,
Carte Blanche
This property does not accept cash.
Are pets permitted at Comfort Inn & Suites?
Absolutely! Comfort Inn & Suites welcomes pets. Please note that there may be additional charges for staying with your furry friend. Enjoy your stay with your pet!
When are the check-in and check-out times for Comfort Inn & Suites?
If you're staying at Comfort Inn & Suites, the entry is set at 03:00 PM and exit is by 11:00 AM.
Is vehicle parking offered by Comfort Inn & Suites?
Yes, there is parking available at Comfort Inn & Suites. The hotel offers free on-site public parking, and a reservation is not required.
How much does a stay at Comfort Inn & Suites cost?
Room rates at Comfort Inn & Suites initiate from $83. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What are the room types available at Comfort Inn & Suites?
The Comfort Inn & Suites offers a variety of rooms including Queen Rooms with two queen beds, King Rooms, King Rooms with disability access, and King Suites. All rooms are non-smoking and have a size of 301 sqft. The Queen Rooms and King Suites are suitable for families as they can accommodate 4 adults and 3 children, while the King Rooms can accommodate 2 adults and 1 child. The beds available range from two queen beds to one king size bed.
What is there to do in Comfort Inn & Suites?
Guests at Comfort Inn & Suites can spend their time enjoying the leisure amenities provided by the hotel. One of the key amenities is the indoor swimming pool, which is available all season. This pool is located indoors, allowing guests to enjoy a swim regardless of the weather outside. The pool is also heated, ensuring a comfortable swimming experience.
In addition to the pool, the hotel also provides beach chairs and loungers for guests to relax and soak up the sun. These amenities are ideal for guests looking to unwind and enjoy some outdoor leisure time.
Furthermore, the hotel also offers BBQ facilities, providing an opportunity for guests to have a fun and enjoyable outdoor dining experience. Guests can take advantage of these amenities and make the most of their time during their stay at the Comfort Inn & Suites.
Does Comfort Inn & Suites have a pool for guests?
The Comfort Inn & Suites has one pool available. It is an indoor pool that is open all year round, and it is heated. However, there is an age restriction as only adults are allowed to use the pool.
Can I use my credit card at Comfort Inn & Suites?
Yes, you can use your credit card at Comfort Inn & Suites. However, cash payments are not accepted at this hotel. They do accept all major credit cards including Visa, American Express, Discover, and Mastercard.
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