Kindness of all staffs and room service is good. I also love Japanese Breakfast here. My daughter enjoys so much. However, I think 2 hours for breakfast time is too few. Should have breakfast time at least 3 hours.

No, everything is good enough.

For my plans it was perfectly located, I had absolutely everything close by

Night schedule, I have never stayed at a place that said it’s not open during the night, It was weird although not a problem.

I only spent 1 night here because i needed somewhere to stay in-between other accommodation. The staff is wonderful, i really appreciated the service.

I dont think the bed was very comfortable.

Very hospital. They were awesome. The pyjamas.

Not anything. Got what I paid for.

The hotel was very spacious for the price. Staffs were very helpful. The hotel was clean. The combination of the desk and chair in the room was appropriate for work, which is relatively rare for hotels of this price range.

Hotel Awina is located in a less central area but within 10mins walk to Osaka-uehommachi train station (subway line access is a longer walk through the station) or a 30min walk to the Dotonbori area. It is conveniently located with a Don Quixote across the road and numerous restaurants, shops and a supermarket nearby. The hotel is a little dated but the room was clean and large enough for two people, however there was a rather loud fan noise heard in the room most of the time (potentially from the public bath on the same floor) and there was continuous loud noise coming from outside the building after 8:30am. Ear plugs blocked most of the fan noise but the outside noise made it impossible to sleep in. The pillows were japanese style, recommend your own pillow if this bothers you. There was a microwave, ice machine, drink and cup noodle vending machines located outside the elevators on our floor. The staff were all very friendly and helpful - holding our luggage in the morning before check in and again for the day after 10am check out. The airport bus for both Kansai and Itami pick up near the train station however it is a bit difficult accessing the Itami bus in the Kintesu department store parking lot with the Kansai bus being much closer to the station exit. I would recommend Hotel Awina for those who wish to stay close to but outside the main tourist areas.

Outside noise could be heard in the room from 8:30am.

Good staff and clean hotel. I like the fact that you can check out later (11h00).

No laundromat. Very small pillow. Water temperature is hard to manage and water pressure is low.

Location

Room temperature

Spacious & clean. Staff was very welcoming.

A bit older building, fairly maintained. The public bath was clean, good sauna, a bit small overall.

nothing

breakfast and no extra key for guests