After a long days drive, Sue welcomed me and showed me to my room. I really appreciated the personal touch with exceptional customer service On entering the room it was large and exceptionally clean. With breakfast supplied, it will now be my choice of place to stay when staying in Mildura. There was nothing not to like about this motel, everything was exceptional. With many years in the hospitality industry running our own accommodation business Sue and her team deserve every accolade. You can feel very very confident booking at this motel Andrew South Australia The bathroom was one of the best motel bathrooms I’ve ever experienced

Excellent value for money. The bathroom was very modern, clean and seemed new. The hotel had a pool for those inclined to use it. Although the breakfast was simple, ie cereal, toast/jam/vegemite, it was sufficient to help get you on the road for something more substantial later. The park over the road next to the Murray, was nice for a quick walk before driving off on your journey. The park had a cafe which was quite popular and clean public toilets.

Not that I used the courtyard off our room but it was next to a walkway and so not very private when someone walked by. Due to it's convenience, it was just off the main road but the noise didn't bother me too much despite me being sensitive to noise.

Great location close to centre/river. Check in was super fast and easy with lovely staff. Full size fridge/freezer. Aircon was on for us. Room was quite spacious and soundproof.

Driveway is steep and beware if you have a tall vehicle or trailer. Parking is 45 deg angle in front of rooms and exit is out the back alley. Mattress not all that comfy. No view to car park (no windows on entry side of room). Sliding door windows see into enclosed patio so it could feel a bit closed in.

Was greeted by a lovely lady that was very friendly and accommodating. Was shown to my room and was asked if I would like some fresh bread included with my breakfast (not just me, but for my +1). Although breakfast was included at the standard rate (I wasn't sure what to expect) there was certainly a variety of different cereals provided, as well as fresh milk, a carton of orange juice in the fridge, small jams, butters, vegemites, coffee, tea, sugar, etc, all provided. It was nice to not have a big breakfast for a change and to have something simple. Facilities were adequate for a short stay and the bed was certainly comfortable. There was a lovely chirping of birds in the morning whilst drinking my coffee outside. Certainly, no complaints from me! 100% great value for the price paid and would definitely stay again in future.

The view from the external area was quite limited (but I assume this is due to security and privacy reasons).

Easy to access , friendly staff , nicely updated bathroom and small outdoor area to sit . Provisions for breakfast was handy & appreciated. Large fridge & TV definite bonuses. Location good . Overall good value for money 🙂

Nowhere to properly wash your dishes ( other than bathroom sink) no dish cloth or teatowell provided either. Exiting the carpark ...can only go one way but should have a sign to say that ( not obvious it's only one way til you come to a dead end) Only minor things and wouldn't stop us from staying again

Highly recommended for those travelling to beautiful Mildura. A cosy, clean, comfortable place, centrally located to all CBD shops and a place with all convieniences (soft bedding/linen, laundry, bathroom , complementary breakfast) available to enjoy Mildura and surrounds. Plenty of amazing national parks nearby to explore also. The staff are warm, kind and welcoming and make you feel like you are in a home away from home. Feels like a family owned and run business which make is more personal, authentic and warm. Definitely great value for money and again, highly recommended.

Nothing.. thoroughly enjoyed my stay

This place felt like a home. No faux-chrome plastic bling or badly installed floor to ceiling bathroom screens, no square-meter shower head array that barely produces pressure but looks good on instagram, no holes in thin walls, just solid brick, well functioning appliances, bedding and lighting. There was plenty of space, pillows were not clapped out, razor thin paper bags and the staff were really accommodating. Breaky was there when we checked in and we were not hungry when we rolled out in the morning. It made me very happy to know that places like this still exist.

The owner went out of her way to help us. We had a friend in an adjoining unit who had to leave suddenly. The owner helped by passing on items he had forgotten in his hurry. Very impressed. Also the fridge in our room had all the makings of a full breakfast which we hadn't expected.

Our room backed onto the swimming pool, which was noisy for a short while. If we had known, we could have booked a room in another part of the complex. The owner's helpfulness with the rest of our stay far out-weighed this minor issue.

CitiGate is a budget motel. Like most other motels in its class, the rooms are very dated - the high rating reflects the presentation of the hotel, the cleanliness of the room, the extra touches like breakfast provided in the room, the full sized fridge, the space - there is a long desk with two chairs, the bed had fresh linen - and smelt clean (even the bedspread which has not always been the case in other hotels). There are good quality bowls, cutlery and cups provide. The room was reasonably quiet and the bed good. The staff are very friendly and helpful. Very good value for money.

The 2 absolutely lovely ladies at reception tried to sort out a room with a walk in shower for me, as I'm disable, they were very apologetic that they didn't have one available. I hadn't informed the hotel I had a disability and didn't asked for a different room, but they were concerned about the bath over the shower and me having access. Their kindness was lovely and one of thee ladies even walked us to our room 10 out of ten for customer service. Rooms may be a little older, but they were extremely clean and well kept

Nothing it was perfect for us, if I had to nit pick maybe a disabled parking spot as the parking bays are a bit tight. But that's just a suggestion rather than a fault