The Black Horse Inn is our one and only place to stay when we travel from Chester to visit my wife’s mum and dad. This time was for my wife’s mums 80th birthday, going out for lunch, in the day. This must be our 10th 12th stay. We stayed in block 1, this time. In the evening, my wife and I eat in The Black Horse restaurant with her sister and husband. As ever the food is fantastic. The pub was busy with people staying in the pub and locals. It was a great atmosphere. John is a great host. I did have to ask the lady on reception to reboot the wifi / EV chargers as they had again ‘fallen’ off the network. This has been happening for a year now… maybe a wifi upgrade needed? Breakfast was the usual quality ingredients. We will be back again

There was no longer porridge as an option on the breakfast menu for my wife. The room we stayed in needs renovation

The room was very nice,cosy and clean and the location was great. The pub was an old pub,great features and a lovely warm log fire. I would definitely stay again (Just wouldn't have dinner there sorry to say)

The food was terrible,my tomato soup was very bland and I had to top up with salt and pepper for a little taste, my chips and mushroom/stilton burger was dripping in grease and the burger fell apart when picked up (it was that greasy) and the onion rings were full of grease I had to send my food back.To be fair this was deducted from our bill. The receptionist checking us in wasn't very welcoming

Breakfast was fresh, well cooked and delicious. Our evening meal was outstanding. Beautiful produce, well cooked and so tasty. Staff were exceptional and attentive at all times and the accommodation was clean and comfy and just what we needed for our over night stay. We definitely plan to return.

Continental breakfast area was fairly empty when we arrived and would have been nice to have Croissants and pain au chocolate available but staff were happy to refill the stock. The room was really clean, freshly painted, no mould in bathroom etc. I just found my socks were covered in dog hairs after walking around for a while. Not a big issue but we didn't have a dog with us.

I was expecting a room in a pub, but the accommodation far exceeded my expectations in every way! The rooms are in a separate block a few yards away from the pub and large, very well appointed, and very quiet. Every member of staff I interacted with was friendly and helpful and it was genuine, not forced. The restaurant food was excellent - the Black horse classic burger was one of the best I have ever eaten. The breakfast was ample and tasty too. As the food is so good it is recommended to book a table if you want to eat in the restaurant. We were also told that food could be taken to the rooms, or eaten in the bar as well. Our stay was for the Kent Downs Ultra challenge and this hotel is ideally placed for that event. If the event is put on again in 2025 then I suspect this hotel will be packed with challengers!

Nothing, the whole experience was great

Lovely pleasant and friendly greetings at breakfast. Excellent cooked breakfast and good choice of cereal or yoghurt with freshly cut fruit if you wanted it. Large room with seating area which you don’t always have. Tea, coffe and biscuits provided and lovely hot water in the morning shower. Loads of parking and plenty of places to walk the dog. Interesting choices for dinner with different specials, Both I tried were delicious. Dog loft brilliant for like minded dog owners to have their dinner without making non-dog lovers uncomfortable but nice to be able to sit in the bar later on with the dog. I tried 2 of the 6 walks suggested in reception. Excellent laminated maps and all with very clear instructions. This was a fantastic idea when visitors don’t know their way about the area. It made for two really good walks rather than aimless wanders.

Not a dislike just a comment. If you are only 5ft 2in like me its impossible to turn on the bathroom fan owner the door.

The chalet was much larger than it appeared from the outside and beautifully decorated. Umbrella provided for walks to the main building. 2 lovely armchairs to sit in. Clean as a whistle. Dog accepted. Parking close to the chalet when available.

It was wet when we stayed so difficult to keep the floor clean and dry. The chalet area is built into a hill that is quite steep for my poor defective knees and the brick paving is slippery when wet. Coming in off the A249 is fraught with danger at busy times on the road. If you arrive when the bar and restaurant are busy it can be difficult to park.

The lovely village pub feel. Very relaxed and a non hurried and relaxed atmosphere. Helpful staff. Wonderful food! Fab outdoor space!! The manager (sorry name unknown) who runs around like the Duracell bunny! Very efficient and friendly man! Lovely hot shower and v. clean bathroom.

Our table was not ready when we went for dinner, so we offered to go outside for a drink. When we came back 1/2 an hour later (we were in no hurry) I asked if our table was ready. The young waitress said 'I don't know, I am not a manager.' This translated to me as 'I don't care if it is ready or not!' An offer to go and find out would have been more help. This was blip I am sure, and was not anything that would prevent us returning.

Beautiful place, the pub and food were excellent. Breakfast was excellent, as were the staff. The room was ideal for what we needed, cleaners were amazing too and very nice.

The only thing would be the walls were very thin, we could hear our neighbours plug things into the sockets behind the bed and even a very loud yawn. Didn’t bother us hearing other people but as we had a baby and a toddler, did make me a little anxious that we would disturb other people.

Restaurant was amazing and the Kentish ale was well kept and very tasty. We were barely able to move walking back to the room as we were so full! Breakfast was similarly brilliant - hot, tasty, and plentiful. Great quality ingredients that were well cooked. Bed was comfy and we slept well despite the full bellys.

Nothing major, just niggly little things really. The room was chilly when we arrived but soon warmed up when we switched on the heating. Bathroom was spotless but a little tired looking. TV channels were messed up, either programmed wrong or somebody had fiddled with them.

The property had great views from the patio/ garden areas over the Downs. Good walking routes.

The down side was the room required readjustment. The TV is on the wall around the corner. If the bunk beds were moved 90 degrees to the other wall and put the TV where the bunk beds were it would be easier to watch or place another chair in the room. The bath requires re enamelling in areas but apart from that the room was tidy and comfortable.