The staff was excellent. Unfortunately the tv in my room wouldn't connect to the cable so they moved & upgraded me with no extra charge. The rooms & lobby were very clean. The beds are comfortable, shower is great. Looks like the rooms have been upgraded recently so that's a plus.

The rooms had no coffee maker or blow dryer, and I wish I had known that. The staircase looked well used. There were several utility maintenance rooms I passed before getting to the staircase that were all open. It didn't bother me, but I know it would some people. It just makes your walk to the staircase less attractive. A good solution would be to just keep those doors closed. A light next to the bed would be nice instead of walking to the door to turn the lights out.

The hotel has recently been renovated. I stayed in this same room last year, and could see the upgrades. New sink, toilet, shower, flooring, HVAC, and window coverings. I can see that they have put a lot of effort into the remodel. The staff was charming, as usual, and made me feel exceptionally welcome when I arrived on Tuesday evening.

There was very little hot water in the shower. The sink and hot tub had it, but the shower remained luke-warm the whole time I was using it (and I gave it about 5 minutes to warm up.)

We have been going many years. They are up grading it is very nice. My booking was mixed up but the manager took care of that.

My didn’t likes wasn’t with staff it’s with other guest not them. Loud dogs a couple of doors down. Someone didn’t clean up their dog poo and it had been stepped in and smeared at the side door where smoking was. Tried to sleep in and sounded like the people above us was coming through the ceiling at 6:30 in the morning. By 8:30 sounded like they were wrestling in the tub.

Tamara was wonderful, helped me through a crisis with my car door lock getting jammed and my car key getting bent. This triggered my anti theft alarm going off and I couldn’t start the car. Was stranded and nearly had to have the car towed, but after several hours I finally got the bent key to turn on the ignition and I was able to depart.

The crisis caused by my door lock getting stuck. But nothing wrong with the hotel, it met expectations. As mentioned above, Tamara was awesome and went above and beyond to help me with my car crisis.

Staff was fantastic!! Extremely helpful and accommodating to our needs along with being very kind.

Shoddy construction on the inside. Everything was warped, wouldn’t close, or mismatched. Whoever they hired to do their remodel was pathetic. Looks nice but functionally a disaster. Thankfully the staff makes it look great despite things being crust quality.

The property was newly renovated, and it looks nice! It is in the perfect location to everything in the area!

My only issue (which really isn't a dislike) was the shower glass door would stay close. I had to place a hand towel behind it to keep it close. Other than that, it was great. My daughter didn't like that there isn't a pool.

Working through remodel is tough. Staff was attentive and the new bathroom was super nice.

Missing in bathroom... Tp dispenser. Shower shelves. Missing in room bedside lighting. Very dusty from construction. Tv analog issues. Very limited channels and those were rough. Bed, you can feel the bars in the frame. No closet to hang clothes or place to unpack.

The room was ADA wheelchair accessible, was very nice, clean, beds were great, staff very helpful and friendly. Really the only place that I would feel safe staying in Toccoa, other places are not nice at all. This place does not rent to locals.

There was nothing I did not like.

The front desk lady was a plus. She had a great personality and offered a yummy option for dinner. The room was spacious and clean and the beds were comfortable. The price was well within our budget. We would definitely stay here again when we come back to Toccoa!

Great price and the location was great. Staff was very welcoming.

Even though the property had been recently updated, it had an institutional feel. Breakfast served downstairs; regardless it would have been nice to have a coffee maker in the room.