Staff was amazing putting us in a comfortable, dark, quiet room as requested They also provided a microwave as I asked for our extended stay

The signage to get into the parking lot was minimal. Hard to find when dark especially, but figured it out after a couple of days Was a bit odd to have a restaurant but not "room service"

The cafe was very pricey and the food was to fancy and not to our taste.so we dined at other business.the room was clean and spacious and the mattress was very comfortable

The bed pillows were extremely flat and offered no support.i will bring my own next time..the cafe was very overpriced and offered no "normal" food everything was fancy so we had to go to other businesses for meals.

The staff were exceptionally nice and helpful And were able to answer any questions I had. The room was very clean and quiet. And it was very dog friendly.

My only issue is that the refrigerator froze my food and I couldn't figure out how to turn it lower.

John so courteously greeted me, allowed for an earlier check in and offered me water. What a start! The facility is very clean quiet and comfortable and conveniently located near two train stations. This was not my first stay at the Courtyard Boston Natick location and it won't be my last. I highly recommend this fine hotel!

What i didn't like? nothing.

Staff are incredibly friendly and accommodating both at the front desk and in the dining area.

Maybe some parfaits / yoghurts to purchase in the refrigeration section at the front desk in the evenings ..... would be great !

I liked the fact you could have hot drinks in reception at any time of the day and that they were complimentary . Close to a mall. Clean , spacious room

Location was fine for us. Beds are comfortable.

We did not like breakfast there. Starbucks coffee is always too strong for us. Our breakfast sandwiches were cold (unthawed?) in the middle. My husband's sandwich was not what he ordered - and we both ordered the same thing!

Front desk girl was very pleasant and professional.

Room had a few spots that were stained/dirty. And housekeeping kept knocking on my door waking me up even though I had requested a late checkout and had something on the door.

Very attractive facility. Generous breakfast. Plenty of room. Easy to get remote work done. Comfortable bed.

It might have been nice to have a microwave in the room, but there was a refrigerator and we managed ok.

My stay was a day or two and I would recommend this place to everyone. The front desk was fantastic, clean quiet and most comfortable.

There's nothing about this place that I didn't like. I loved it