The rooms are a bit old and the walls are thin. I was there in low-season and I had no problem, but i can get noisy

The pool area is lovely and seating is good. Hotel is clean and tidy and staff was great. Had a nice time there

Breakfast was good , selection of cold meats, cereal , limited hot choices . All staff were friendly and very helpful and the hotel was kept very clean .

Unfortunately our room was very close to the Disco and the throbbing bass sound spoilt a very enjoyable stay . In fairness to the hotel when we raised this at Reception we were offered a chance to change rooms , but as our stay was only a few days we decided to stay as we were.

We parked inside but the security came running and said that’s the boss parking area, which I found odd.

The blankets were too short

1.The hotel is clean and the stuff was so welcoming. 2. The location is well placed and near to the inner city. 3. The breakfast menu is well diversified but could be better with more local products ( mlewi, banbalouni, ....).

1. The payment stucks sometimes with Visa there you pay a first amount then you continue the rest in the reception. However the synchronization between the commercial team and the reception was moissed there you might face some misunderstanding. I suggest to improve the internal communication within the stuff members. 2. The elevator is so slow and only one by facility is too less to handle all the residents requests. 3. It would be better if the bar area was separated from the family area in the pool zone. It is too intimidating to stay there with your family near to people drinking alcohol.

The pool and pool service

Breakfast was 90% cakes and pastries, the staff barely spoke English, the room has insects and in general wasn't super clean

The treatment was good by the staff.

The hotel is very old and dilapidated and needs maintenance and cleaning. The rooms

location is the only good thing about this facility. absolutely nothing else is good. very, very bad place.

extremely dirty. let be elaborate: 1. initially booked room smelled like mould. fresh mould on the wall. bed sheets and cushions had stains on them. 2. there was pee on the toilet chair! 3. AC was barely working. 4. no towels. 5. no fridge in the room. fridge is very important in summer due to very high humidity, so any cold water you buy will warm off very quickly. We went to the reception to complain and they had us go through 3-5 rooms (cant remember) before we settled for something that is barely livable. even then, the shower hose was ruptured and the head was extremely worn out. I had to replace it myself by swapping it with a newer one from another room! We wanted to take a dip at the pool in the morning but pool water looked so dirty, we couldn’t. I would never ever recommend this place to anyone.

location

the price - the staff